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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Love this site it was amazing and very easy to redo my resume all i had to do is type and add that's all so that was my experience
Thank you for a variety of templates and providing easy to function service.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great help with creating a resume, and easy yo make changes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Working hard on a resume advertised as "free" only to find out it isn't is not only irritating and time-consuming, but just plain wrong.
Hello Jana,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use! It was great to have the ability to copy and paste my resume into this format.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Sure! My experience so far has been great, engaging with interesting questions and providing helpful information. I'm here to assist you with any inquiries or tasks
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius okay, but site felt sluggish. Maybe it was on my end.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would rather have known ahead of time that this would cost money
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Site worked as I had hoped and was easy to use with extra features.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was great! Very easy to use and a lot of options to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very Easy to use and had very good tips and wording for different jobs.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful my resume looks very professional and is worded
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't have one yet I just started and I haven't really use your services and you guys are asking already
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It took me awhile to get use to the structuring of what I had to what was created. This is a great resourceful tool to use for anyone who has experience or not.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, easy with great help with prompts! Made easy work of creating a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You all made creating a resume very simple. Thank You so much.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
With limited time, and so many thoughts, this made everything so much easier.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My free subscription ended and I got no notification. You stole well over $100 from me. Stupid system definitely won't be using again.
Hello Katelyn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was a great experience using resume builder to build my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius