Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This app is good I like for me I was help a develop my Summary, so that it is correctly written with AI and especially in English.
Easy to work with! It was clear-cut and simple, and produced a very attractive resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and easy and they recommended some key things I was missing
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good Experience. I had to get a resume done in a quick amount of time and this helped a lot.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I enjoyed how simple it was as well as the help on the summary.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Haven't had much time on your site. Pretty Good So Far! Thanks
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was fast and easy and being 65 i needed help with putting a resume together that would be an impact on an employer.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good experience but it is not great on iphone it's difficult to choose the boxes
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate; added ideas were great; allowed edits easily
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you so much for all your help! My resume looks great and it was easy to do!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a very effortless process which yielded a very nice product.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was recommended this website by a friend. I found it to be quick and easy to use with a well-formatted resume being the end result.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy resume builder. I would highly recommend if you need to build a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent for ease in resume preparation! However, "free" was how it was advertised, yet it is NOT free!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was great! Just.
Don't need it anymore appreciate your service
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Didn't provide pricing up front. It was convenient and simple for generating a quick and simple resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy comprehensive resume template! Simple, easy, well worded
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a very valuable service. Product was very professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience was very helpful, I like that you provide ideas to help with the job experience working. Also very professional. I have not had a chance to update my resume and you made it easy and fast.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius