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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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You are on a subscription so shouldn't have done it. It said free tbut then there was a monthly fee. Very deceiving
You charge 25$ after 14 days and I have to email you to stop that. Thats crap
Hello Ryan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I really liked the resume templates and assistance in formatting and writing key parts. I did not like that I was not notified prior that I would have to pay to download my resume or that I could not remove emails from my references.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and nice set layouts make everything look presentable
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This site is the easiest and best place to get a professionally done resume.
If I were working, I'd pay the monthly fees,because it's worth it for a service that makes it extremely easy to update your resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, easy and user friendly. I wish I had already known about this
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful and provided information I needed to complete my resume in a timely manner.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was super easy and quick. Highly recommended for professional touch in your resume. No hassle of alignment or font size etc. super user friendly!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am very pleased with the variety of selection that offer to described the detail of job description.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Best app so far. Got new job,don't use anymore.
Thanks for a resume genius.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great-it rally helped me to create a precise and concise cv!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It didn't say I had to pay for it till after I already spent so much time creating and was done it's not much but would be better if you made it more obvious but overall it's a great sight
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wonderful service! Just amazing 🤩 I cannot believe how easy it was to crest a beautiful and easy reaume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely predatory. Doesn't mention payment until you've already put so much effort in. Just mention it up front! I will be warning everyone in my network to steer clear. Also formatting options are extremely limited and I needed to fix issues on my own word processing software.
Hello Sean,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Pretty quick and easy like it so far wish it was cheaper, but this will do for now
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, thank you. Easy to use and easy to cancel, which sometimes with others is an issue. Will come back again
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This set template was easy to use, I liked all the suggested bullet point options and all the template design options
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This Is PERFECT...EXACTLY what I was looking for...Damn near built my resume for me. By asking me specific questions. Amazing... SUCH A RELIEF & Not time consuming AT ALL!5
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome and well worded. It took all the fear of writing a resume and did such a great job for me
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love the step by step process for adding my credentials. Thank you!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius