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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
733
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Delaware
1 review
0 helpful votes
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You are on a subscription so shouldn't have done it. It said free tbut then there was a monthly fee. Very deceiving

Date of experience: January 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Germany
1 review
0 helpful votes
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You charge 25$ after 14 days and I have to email you to stop that. Thats crap

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ryan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Rhys E.
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I really liked the resume templates and assistance in formatting and writing key parts. I did not like that I was not notified prior that I would have to pay to download my resume or that I could not remove emails from my references.

Date of experience: January 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Kristin K.
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Easy to use and nice set layouts make everything look presentable

Date of experience: January 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Melvin W.
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This site is the easiest and best place to get a professionally done resume.

If I were working, I'd pay the monthly fees,because it's worth it for a service that makes it extremely easy to update your resume.

Date of experience: January 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Jobe P.
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Quick, easy and user friendly
January 25, 2025

Quick, easy and user friendly. I wish I had already known about this

Date of experience: January 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Marilyn H.
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Very helpful and provided information I needed to complete my resume in a timely manner.

Date of experience: January 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Javaria K.
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It was super easy and quick
January 25, 2025

It was super easy and quick. Highly recommended for professional touch in your resume. No hassle of alignment or font size etc. super user friendly!

Date of experience: January 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Natalie F.
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I am very pleased with the variety of selection that offer to described the detail of job description.

Date of experience: January 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Adnan E.
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Best app so far
January 25, 2025

Best app so far. Got new job,don't use anymore.
Thanks for a resume genius.

Date of experience: January 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Luxembourg
1 review
0 helpful votes
Follow Maria F.
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Great-it rally helped me to create a precise and concise cv!

Date of experience: January 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Asoh-Agum X.
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It didn't say I had to pay for it till after I already spent so much time creating and was done it's not much but would be better if you made it more obvious but overall it's a great sight

Date of experience: January 15, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Wonderful service!
January 25, 2025

Wonderful service! Just amazing 🤩 I cannot believe how easy it was to crest a beautiful and easy reaume

Date of experience: January 14, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Extremely predatory
January 25, 2025

Extremely predatory. Doesn't mention payment until you've already put so much effort in. Just mention it up front! I will be warning everyone in my network to steer clear. Also formatting options are extremely limited and I needed to fix issues on my own word processing software.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sean,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Oregon
2 reviews
0 helpful votes
Follow Gabriel R.
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Pretty quick and easy like it so far wish it was cheaper, but this will do for now

Date of experience: January 14, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Maxwell V.
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Great, thank you
January 25, 2025

Great, thank you. Easy to use and easy to cancel, which sometimes with others is an issue. Will come back again

Date of experience: January 14, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow Shirley F.
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This set template was easy to use, I liked all the suggested bullet point options and all the template design options

Date of experience: January 14, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Ashley U.
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This Is PERFECT...
January 25, 2025

This Is PERFECT...EXACTLY what I was looking for...Damn near built my resume for me. By asking me specific questions. Amazing... SUCH A RELIEF & Not time consuming AT ALL!5

Date of experience: January 14, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Katie F.
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Awesome and well worded
January 25, 2025

Awesome and well worded. It took all the fear of writing a resume and did such a great job for me

Date of experience: January 14, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow LaRae H.
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I love the step by step process for adding my credentials. Thank you!

Date of experience: January 14, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius