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ResumeNow

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Create a resume that gets results!

Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.


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ResumeNow Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
137
value
125
quality
115
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Nice Customer Service
June 21, 2016

Your Customer Service rep Heysha was wonderful in her voice and responsiveness to my request for needing to cancel my subscription. I appreciate your services offered and I'm also grateful to not be hassled to continue with the services. All the best!

Date of experience: June 20, 2016
Laura T. ResumeNow Rep
over a year old

Hi Carolyn:

Thank you for providing us with this wonderful review! We are thrilled to hear about your pleasant experience with Heysha and that she was able to resolved your issue. Please feel free to contact if you have any questions or concerns.

Best Regards,
Resume-Now

Alabama
1 review
1 helpful vote
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Request cancellation and refund
June 21, 2016

The representative was very polite and courteous and knowledge of the product. Her service was expedient and through.

Date of experience: June 20, 2016
Laura T. ResumeNow Rep
over a year old

Hi Gwen:

Thank you for this great review! We are committed and offering the best customer service and are thrilled to hear your positive feedback. If you have any doubts or concerns in the future, please feel free to contact us.

Best Regards,
Resume-Now

Pennsylvania
1 review
1 helpful vote
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Service
June 19, 2016

Ordered resume with ease. Had several questions and spoke to a Rep. Thru your online chat, he as very helpful. Also, the customer service rep. That cancelled my subscription was very professional and most pleasant.

Date of experience: June 19, 2016
Laura T. ResumeNow Rep
over a year old

Hi Charlene:

We are glad to hear you were able to create your resume! Thank you so much for this wonderful review and please feel free to contact us if you have any questions or concerns.

Best regards,
Resume-Now

Texas
1 review
0 helpful votes
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Awesome
June 19, 2016

A very unique website for a resume. No hassle to get my money back because I didn't need it anymore.

Date of experience: June 19, 2016
Laura T. ResumeNow Rep
over a year old

Hi Nancy:

Thank you for this awesome review! We are committed to offer all our customer and excellent customer service. If you have any further doubts or concerns please feel free to contact us.

Best Regards,
Resume-Now

Nevada
1 review
0 helpful votes
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Good service
June 19, 2016

The service provided was really good and customer service was helpful. Just be aware of the recurring cost of you subscribe to the service.

Date of experience: June 19, 2016
Laura T. ResumeNow Rep
over a year old

Hi Kristina:

Thank you for this positive review! We are glad to hear had a good experience with both our product and customer service. Once again, thank you for this feedback and please feel free to contact us if you have any questions or concerns.

Best Regards,
Resume-Now

Germany
1 review
0 helpful votes
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Best customer service ever
June 19, 2016

I wanted to cancel my subscriptions after I found out a charge of $19.95 in my credit card statement. Please explain better to customers about the charges of a subscription. The customer service was quick and very very helpful.

Date of experience: June 19, 2016
Laura T. ResumeNow Rep
over a year old

Hi Vasia:

Thank you for providing us with this review! We take all feedback very serious because it helps understand better what things we can do to offer our customer the best experience with both our product and service. Please feel free to contact us if you have any questions or concerns.

Best Regards,
Resume-Now

Oregon
1 review
0 helpful votes
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Excellent
June 19, 2016

It's was great. Formats & template s were great. Would recommend site to anyone. Thanks

Date of experience: June 19, 2016
Laura T. ResumeNow Rep
over a year old

Hi Melissa:

Thank you for sharing this great review! We are thrilled to hear about you pleasant experience with our product. Thank you again for this feedback and for sharing us with all you friends and family. Please feel free to contact us in the future if you have any questions or concerns.

Best Regards,
Resume-Now

California
1 review
0 helpful votes
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Unknown charges
June 19, 2016

I did give my son my debit card to get a resume done online, but he did not realize he activated a monthly account with monthly charges. He got the job! I needed to get the account deactivated and the charges ceased and Charlie was very professional and considerate of our circumstance. He not only assisted us with courtesy and respect, he refunded a large portion of what was charged to that date-I call that customer service! A well satisfied customer here. I will return to Resume-Now the next time one of my four sons needs a resume done, for certain!

Date of experience: June 18, 2016
Laura T. ResumeNow Rep
over a year old

Hi Paula:

Congratulations to your son for finding his job! We are happy to hear that you have a pleasant experience with both our product and customer service and Charlie was able to resolved your issue. We will be waiting for you to assist you with the next resume.

Best Regards,
Resume-Now

New York
1 review
0 helpful votes
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While i will reframe from expressing my full anger about being charged unknowingly for a service i never used, the customer service help was quite delightful. Helpful, kind and understanding i was spoken to like a valued customer and like a human being. They canceled by subscription and refunded me all they had charged without any hassle.

Date of experience: June 18, 2016
Laura T. ResumeNow Rep
over a year old

Hi Dane:

Thank you for this review! We are glad to hear you had a delightful experience with our customer service representative and he was able to resolved your issue. If you have any questions or concerns in the future, please feel free to contact us.

Best regards,
Resume-Now

Qatar
1 review
0 helpful votes
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Really helpful
June 19, 2016

I had no idea how I am going to write my resume until I signed up for Resume-Now, I was able to go from no idea to a resume on paper in just 2 hours! Will make sure to keep using it for any future resume.

Date of experience: June 18, 2016
Laura T. ResumeNow Rep
over a year old

Hi Anna:

Thank you for sharing this awesome feedback! We are thrilled to hear that you were able to create your resume and had a excellent experience with our product. We wish the best of luck in your job search and please feel free to contact us if you have any questions or concerns.

Best Regards,
Resume-Now

Massachusetts
1 review
0 helpful votes
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Thank you
June 19, 2016

Thank you guys i'm so happy this company is very good attending people very well. Thank you for your halppy

Date of experience: June 18, 2016
Laura T. ResumeNow Rep
over a year old

Hi Luciana:

You are more than welcome! As a company we are committed to offer the best product for resume building and the best support on our customer service.It make us happy to hear this amazing feedback. Please feel free to contact us if you haven any questions or concerns in the future.

Best regards,
Resume-Now

Texas
1 review
0 helpful votes
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Pleased with the service
June 19, 2016

Very nice service to create a new resume. Great customer service and I will be back!

Date of experience: June 18, 2016
Laura T. ResumeNow Rep
over a year old

Hi John:

Thank you for providing us with this great review! We are happy to hear you were able to create your resume. We will be waiting for you to provided you with the best product and service.

Best regards,
Resume-Now

Mississippi
1 review
0 helpful votes
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Great!
July 20, 2016

The site was very easy to understand and also very helpful as well. Your customer service is pretty awesome too!

Date of experience: June 18, 2016
RU
1 review
0 helpful votes
Follow Konstantin L.
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Will state in several bulletpoints:
- A lot of CV templates
- User friendly interface
- Convenient to work with
- Good support in case you'll have any questions

Date of experience: June 18, 2016
Laura T. ResumeNow Rep
over a year old

Hi Konstain:

- Thank you for this wonderful review!
- Thank you for using our product
- Please contact us if you have any questions or concerns.

Best Regards,
Resume-Now

Ohio
1 review
0 helpful votes
Follow Wanda B.
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A good idea and several nice resume options to choose from but not user friendly if you want to modify or add to the resume.

Date of experience: June 18, 2016
Laura T. ResumeNow Rep
over a year old

Hi Wanda:

Thank you for this review! We take all feedback very seriously because it helps us grow has company and offer the best product and service to all our customers. Please feel free to contact us in the future if you have any questions or concerns.

Best Regards,
Resume-Now

Virginia
1 review
0 helpful votes
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Satisfied with Resume
June 19, 2016

I'm extremely satisfied with my resume. I wish the fine print had been a little more noticeable as I did not know the extent of what I was signing up for when buying my resume. Other than that I think my resume looks great and the website was easy to use.

Date of experience: June 17, 2016
Laura T. ResumeNow Rep
over a year old

HI Michelle:

Thank you for providing us with this wonderful feedback! We take all feedback seriously because it help us understand better what our customers are looking for and would like to have with our product. If you have any questions or concerns please feel free to contact us.

Best Regards,
Resume-Now

Florida
1 review
0 helpful votes
Follow Tamara W.
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The rep that handled my call was very friendly however there was clearly a language barrier. I stated my name several times and the rep could not understand. Some of the words he said also had accent which I couldn't understand. For ex: email address

Date of experience: June 17, 2016
California
1 review
0 helpful votes
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Easy
June 19, 2016

The gentleman was very knowledgeable and efficient. Thank you!

Date of experience: June 17, 2016
Laura T. ResumeNow Rep
over a year old

Hi Jacquellynn:

Thank you for this good review! We are committed to offer our customer the best experience with customer service with efficiency and professionalism. If you have any questions or concerns please feel free to contact us.

Best Regards,
Resume-Now

California
1 review
0 helpful votes
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Cancelation
June 19, 2016

I was charged 19.95 for a membership which I was not aware
And I request refund because I need that money and don't have a job

Date of experience: June 17, 2016
Laura T. ResumeNow Rep
over a year old

Hi Rossaliz:

Thank you for this positive review! We are glad to assist and please feel free to contact us in the future if you have any doubts or concerns.

Best Regards,
Resume-Now

North Carolina
1 review
0 helpful votes
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My experience
June 19, 2016

It was ok... received alot of notices about positions.
But, now I have cancelled Resume-Now.
David assisted me with my cancellation, and he was quite professional.
Cancellation #*******974
Thank you

Date of experience: June 17, 2016
Laura T. ResumeNow Rep
over a year old

Hi Kathleen:

Thank you for taking the time and providing us with the feedback! We are glad to hear that David was able to resolved your issue with efficiency and professionalism. If you have any questions or concerns in the future please feel free to contact us.

Best Regards,
Resume-Now