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ResumeNow

4.4

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From the business

Create a resume that gets results!

Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.


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ResumeNow Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
137
value
125
quality
115
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Easy to Use
June 19, 2016

Using Resume-Now was easy to use and had helpful hints for somebody who had not made a resume in 18 years.

Date of experience: June 17, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Martin:

We are happy to help! Thank you for sharing this great feedback. We are glad to hear that you were able to create your resume and had a great experience with our product. If you have any questions or concerns, please feel free to contact us.

Best Regards,
Resume-Now

Pennsylvania
1 review
0 helpful votes
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Excellent Service
June 19, 2016

I lost my job after 21 years. I haven't needed or done a resume in a very long time. Your service made it easy for me to build a resume that helped me regain a great job with confidence again. Thank you for such a great program.

Date of experience: June 17, 2016
Laura T. — ResumeNow Rep
over a year old

Hi JoAnn:

Thank you for sharing this wonderful review! We are thrilled to hear how you were able to create your resume very easily and with confidence. We wish the best of luck in your new job and please feel free to contact us if you have any questions or concerns.

Best Regards,
Resume-Now

Massachusetts
1 review
1 helpful vote
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Thank you!
June 19, 2016

Resume-Now has many templates, phrases and hints to help you build a great resume. Customer service is wonderful and very helpful.

Date of experience: June 17, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Pat:

Thank you for this positive feedback! We are happy to hear you had a positive experience with our product. If you have any questions or concerns in the future, please feel free to contact us.

Best Regards,
Resume-Now

Florida
2 reviews
1 helpful vote
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First Time Customer
June 18, 2016

This is the first time I tried your services and I feel customer service is Awesome. I cannot remember the young man name that helped me, but I want to say Thank you very much!. He was very professional. Great job!

Date of experience: June 17, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Vanaysha:

We are happy to hear this! Thank you so much for giving us an opportunity to help you create your resume and for your great feedback. Please feel free to contact us if you have any questions or concerns in the future.

Best Regards,
Resume-Now

Ohio
2 reviews
0 helpful votes
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Excellent service
June 17, 2016

I was provided great customer service, I called to have someone to assist me with my resume had some corrections that needed to be made and turned out to be a success

Date of experience: June 16, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Alisa:

Thank you for this excellent review! We are happy to hear that you were able to create your resume and resoled your issues. We wish the best of luck on your job search and feel free to contact us if you have any questions or concerns.

Best Regards,
Resume-Now

Missouri
1 review
1 helpful vote
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This company was very helpful with my resume and cover letter. I did have problems trying to get it into a word format that matched my PDF format, but in general was satisfied.

Date of experience: June 16, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Anna:

Thank for for providing us with this great feedback! We are glad to hear you were able to create you cover letter and had a positive experience with our product. Please feel free to contact us if you have any questions or concerns.

Best Regards,
Resume-Now

Arizona
1 review
0 helpful votes
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Great Resume Building Tool!
June 16, 2016

This is the BEST resume building tool on the Internet! I have recommended your website to both family and friends! Excellent design and easy navigation as well as downloading. If I ever need to build a another resume in the future, I will be back! Thanks for your excellent product and service. Rafael, your custom tomes service representative, was very helpful, kind and understanding when I called in to cancel your service because I have found a job in education. Thank you so much for helping me to design a resume which got RESULTS! Sincerely, DKL

Date of experience: June 16, 2016
Laura T. — ResumeNow Rep
over a year old

HI Donald:

Thanks for making our day! This is a wonderful review and it makes us super happy to hear about your excellent experience with our product and our customer service. Thank you for your kind word about our representative Rafael and for recommending us to all your friends and family. We wish the best of luck in your new job and please feel free to contact us if you have any questions or concerns in the future.

Best Regards,
Resume-Now

Texas
1 review
0 helpful votes
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Cancellation and refund policy
June 16, 2016

Called about a charge that was put on my card that I was unaware of. When I finally got the correct number for My PerfectResume ( one number was missing) I talked to Onyx in customer service, He was very helpful and professional who helped me not only cancelled my subscription but gave me a refund of the money that I didn't know was going out of my account. I was very impressed with him and the company and recommend them to anyone who wants a professional looking easy resume.

Date of experience: June 16, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Richard:

This are great news! Thank you so much for providing us with outstanding review, for you kind word about are representative Onyx and for recommending us to all your friends and family. Please feel free to contact us if you any questions or concerns in the future.

Best Regards,
Resume-Now

California
1 review
0 helpful votes
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5 Star
June 16, 2016

The person I spoke to on the phone was extremely courteous, professional and helpful.

Date of experience: June 16, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Roberto:

Thank you for taking the time and providing us with this wonderful review! We are committed to offer and excellent experience with both our product and customer service and it pleases us to hear this from our customers. If you any questions or concerns in the future, please feel free to contact us.

Best Regards,
Resume-Now

Massachusetts
1 review
0 helpful votes
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Great customer service
June 16, 2016

I needed some help making small modifications to my resume. I went to the live chat option and anticipated that I would get some bland instructions on how to do it. Instead, Victor was able to pull up the resume I was trying to modify and we talked through the changes. He was able to do them on his end and I was able to see the changes on mine. Superb customer service!

Date of experience: June 16, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Brian:

We are happy to help! Thank you for this fantastic review. We are glad to hear that Victor was able to help you to get your resume done. We wish the best of luck in your job search and feel free to contact us if you any doubts o concerns in the future.

Best Regards,
Resume-Now

Washington
1 review
0 helpful votes
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Awesome Help!
June 16, 2016

Orlando was so helpful! He walked me through the process of getting my money refunded and the cancellation process of my account and did it so nicely and calmly, I too work at a call center and know that a lot of upset customers may call, and he took such great care of me, I really do appreciate your help Orlando, I hope you get a raise man! Keep up the amazing work!

Date of experience: June 15, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Nikolas:

Thank you for providing us with this awesome feedback! We are committed to offer an excellent experience with our customer service and it makes us happy to hear that Orlando was able to resolved your issue with efficiency and professionalism. Please feel free to contact us if you any questions or concerns in the future.

Best Regards,
Resume-Now

Illinois
1 review
0 helpful votes
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Satisfied
June 16, 2016

Great! Very good customer service. I forgot to cancel my subscription after my 14 day trial, I was billed 40$, I called and canceled my subscription and was refunded my money with no hassle whatsoever, within a matter of minutes. Thank you!

Date of experience: June 15, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Tamira:

We are happy to hear you were satisfied with our customer service! Thank you so much for this great feedback. Please feel free to contact us if you have any questions or concerns.

Best Regards,
Resume-Now

Kansas
1 review
1 helpful vote
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BILLING ISSUE
June 16, 2016

COULDN'T PRINT OR DOWNLOAD, THE SYSTEM WOULD TAKE ME TO THE UPGRADE SERVICE AS IF I HADN'T PAID. ACTUALLY I HAD INADVERTENTLY CREATED TWO ACCOUNTS. THEY TRANSFERRED ALL FILES TO THE PAID ACCOUNT AND CORRECTED THE USER ID ON THE PAID ACCOUNT SO I WAS GOOD TO GO.

Date of experience: June 15, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Ken:

Thank you for sharing this positive feedback! We are committed to offer best customer service to all our customers and it makes us glad to hear that are representative was able to resolved your issue. Please feel free to contact us if you any other questions or concerns in the future.

Best regards,
Resume-Now

Illinois
1 review
0 helpful votes
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Creating. Resume
June 16, 2016

I have never filled out a Resume before as I am an older Man. So when I needed a Resume I found this site. It was so very easy to use. One step after another guiding me all the way. Also needed was a Cover Letter. Again many choices step by step. Very Professional and easy to use. Also the staff that assisted me were very friendly. And it saves all my work that is a plus.

Date of experience: June 15, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Brett:

Thank you for this wonderful review! We are happy to hear that you had and excellent experience with our product and were able to create your resume and cover letter quickly and easy. Please feel free to contact us if you have any questions or concerns.

Best Regards,
Resume-Now

Nevada
1 review
0 helpful votes
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Hello, My experience with Resume-Now has been excellent. Resume-Now has an excellent format for creating resumes and your staff is knowledgeable and very helpful. Thank you for making this an outstanding experience for me.

Date of experience: June 15, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Sharon:

Thank you for this excellent review! We are thrilled to hear you had an excellent experience with our product and our customer service. If you have any questions or concerns please feel free to contact us.

Best Regards,
Resume-Now

New Jersey
1 review
1 helpful vote
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Rego's customer care is awesome!
June 16, 2016

When I called in and asked just for my resume to be sent to my email. Rego offered his expertise and my resume turned out great! This is way more than what I expected thanks resume now!

Date of experience: June 15, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Keith:

We are happy to help! Thank you so much for this awesome review. We are glad to hear that Rego was able to resolved your issue and offer you an excellent customer service. Please feel free to contact us if you have any questions or concerns.

Best Regards,
Resume-Now

Georgia
1 review
0 helpful votes
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Customer Service
June 16, 2016

I had a great experience with customer service. The lady that assist me was helpful and polite. I could tell she cared about her job and wanted to help the customers.

Date of experience: June 15, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Desisha:

Thank you so much for great feedback! We are committed to offer all our customer and excellent customer service. If you have any further doubts or concerns please feel free to contact us.

Best Regards,
Resume-Now

Missouri
1 review
0 helpful votes
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I haven't had to worry about a resume for years. The steps were very easy and extremely helpful. It made the experience smooth!

Date of experience: June 15, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Lindsy:

We are happy to hear about you positive experience with our product! THank you so much for sharing this super feedback and please feel free to contact us if you have any questions or concerns in the future.

Best Regards,
Resume-Now

Nevada
1 review
0 helpful votes
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Resume Fixed request
June 15, 2016

This is the 2nd time i ran into Ivelisse for my resume help. I find her very helpful, pleasant l and accommodating in all aspect of my resume questions and fixed. I asked her move the spacing in my resume and in a few minutes it was done. She's true an asset to our company.
I hope to have her overtime i needed assistance cup dating my resume.

Thank you. I'm glad have that personn who is helpful and efficient to handle her job.
Thank you again to Ivlisse.

Date of experience: June 14, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Rosena:

Thank you so much for this wonderful review! We are glad to hear you had an excellent experience with our customer service and that Ivelisse was able to resolved your issue. If you have further questions or concerns, please feel free to contact us

Best Regards,
Resume-Now

Michigan
1 review
0 helpful votes
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Great Customer Service!
June 15, 2016

The woman I spoke to when I called customer service was very understanding and patient. I inquired about being billed for 2 separate months that I did not use Resume-Now and both times I called (for each month I inquired about), she understood my story and granted me a refund. I am very grateful for her service and courtesy.

Date of experience: June 14, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Summer:

We are glad to help! Thank you so much for sharing you review and please feel free to contact us if you have any questions or concerns!

Best Regards,
Resume-Now