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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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It was super easy to use and they give you a bunch of options as to help you make your resume the best you can. Their customer service is great as well they do whatever they can to make he customer happy. I would have given them 5 stars but you have to be careful if you don't want the membership otherwise you get charged the $19.95 like I did.
I had the best customer service.
The representative knew the problem and correctly resolved it, very polite, I will recommend this site to all other I know.
Hi Sohail:
We are happy to know that you had an excellent experience with our customer service! Thank you for your positive feedback and please feel free to contact us if you have any questions or concerns.
Best Regards,
Resume-Now
I went to your site, just to enquire as t the content, and paid the one dollar fee,, I had no idea that I was to be charged monthly.
Therefore, was surprised to see that I have been charged your fee since February, 2016. I can ill afford this charge, as I am a 81 year old senior who struggles to make ends meet.
Hi Gerald:
We are sorry to hear this! We want to offer our customers the best experience with our product and customer service. Please send us a direct message so we can address this issue.
Best Regards,
Resuem-Now
I was wonder why my bank account was missing some money this month. I decided to check my withdrawal and saw 19.00 was stolen from resume now. The sad part is I payed the small fee they asked for in the beginning even though fraudulently the website says free. I want my money back, I don't have have money to give away especially being a single parent of 4.
Hi Chelkita:
We are sorry this has been your experience with our product! Please send us a direct message or contact us at 844-351-7484 so we address and remedy this issue for you.
Best Regards,
Resume-Now
Will was a very pleasant to speak with when I was having issues with the website. Will went the extra mile to help out and made me feel comfortable that he would get everything fixed.
Hi Argelia:
We are happy to help! We are committed to offer all our customer the best customer service experience and we gladly go the extra mile every time to help the issues. Thank you so much for this fantastic review and please feel free to contact us in the future if you any questions or concerns.
Best Regards,
Resume-Now
Ivalisse R. Was extremely helpful and polite even though she was having to deal with my frustration with your site.
Hi Diana:
We glad to hear that Ivalisse was able to resolved your issue and want to thank you for taking the time in posting this review. Please feel free to contact us if you have further questions or concerns.
Best Regards,
Resume-Now
Rep was very professional, understanding and clear about information and answered my questions to my satisfaction
Hi Tamay:
We are glad that are customer service representative was able to answered all your questions and resolved your issue. Thank you for the positive feedback and please feel free to contact us if you have further questions or concerns.
Best Regards,
Resume-Now
With in a few hours after I emailed customer services, I received a response back. I spoke with one of your Specialists, Onyx and he was outstanding. He was able to help me understand how the system works and how to locate my resume. He also took the time to email me various copies, PDF and Word copies in case I was not able to get what I need. I am very impress with your product and the services I have received. I will be recommending your online services to others.
Thanks,
Linda F. Jackson
*******593
Hi Linda:
Thank you for this amazing review! We are glad to hear that Onyx was able to help you out and resolved your issue. We are committed to offer an excellent customer service to all our customers. Please feel free to contact us if you have further questions or concerns.
Best regards,
Resume-Now
I found the website very easy to use with many applications that made my resume stand out. A dreaded task turned into a fun experience!
Hi Micheal:
We are glad to here you have a positive experience with all product and found it to be user friendly. Please feel free to contact us if you have any questions or concerns.
Best Regards,
Resume-Now
I subscribed to Cover-Letter-Now to create a resume and cover letter for my son who was looking to relocate and wanted to submit resumes to prospective employers in the area he was moving to. We were able to create a polished, professional looking cover letter and resume in under 30 minutes. We were very pleased with the results. The fact that I cancelled my subscription is no reflection on Cover-Letter-Now's service; we don't need the service any more at the present but will definitely return if we do in the future.
Hi Laurencia:
Thank you so much for this amazing review! We are thrilled to hear that you had an excellent experience with our product and were able to help your son create his cover letter. Please fee free to contact us if you any questions or concerns.
Best Regards,
Resume-Now
To whom it may concern,
I have a learning disability with processing information and retaining facts. Joe, who was helping on the phone was professional, kind, respectful and most of all gentle with me. I appreciate a superb customer service and give credit where it is do when it is deserved. Joe is a keeper and i would recommend him for an award and monetary raise. Your company is lucky to have somebody like joe, who has phenomenal and stupendous customer service skills and a kindhearted personality! Thank you joe for your help. Respectfully, k. :)
Dear kristyna,
We are excited that you were pleased with the exceptional Customer Service provided by Joe. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at Resume Now. Thanks for the feedback, it's very important for us.
Best Regards, Resume Now
Best Regards, Resume Now
I called this morning because of a fee I was unaware I was being charged. I spoke with a very professional and understanding Customer Representative. I would be happy to refer your company after the customer service that I received. Thank you.
Hi Stephanie,
Thank you so much for this review. We are glad that you were pleased with our service and with our resolution about your request. We are committed on providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now
Hi Merle,
Thank you for that great feedback. It is excellent to know how you feel about our product and the hassle free experience that we provide. When you select one of our trial periods it explains on screen that after the 14 days it will auto enroll into the monthly service. It also explains you can cancel at any given time. This alert is also given when the credit card information is requested where it explains that unless you cancel you authorize to charge you every four weeks at the current rate. Lastly when you finish enrolling you receive an e-mail explaining this as well.
We apologize for any confusion this may have risen.
Best Regards,
Resume Now
I had a great experience. It was easy to use and allowed me to create a resume quickly and efficiently.
Hi Beth:
We are happy to know that our product was user friendly and that you had a great customer experience! Thank you for sharing your review, we rely on every feedback we get so we can continually improve our customers' experience. After all - when our customers are happy, we're happy!
Best regards,
ResumeNow
I was having a problem printing my resume called and customer service was very helpful fixed my resume and even emailed me a final copy.
Thank you for sharing your experience, Dayna!
Brilliant customer service. Cancelled my subscription on the spot.
Hi Lauren:
Thank you for that great review. We are happy our customer specialist was able to help you out. We strive to provide the best customer service experience. Please feel free to contact us anytime in the future.
Best Regards,
ResumeNow
Enrique was very nice and helpful with my subscription issues he was quick and understanding thank you!
Hi Magali:
Thank you for this fantastic review! We are glad to hear that Enrique was able to resolved your issue. Please feel free to contact us if you have further questions or concerns.
Best Regards,
Resume-Now
Resume-Now was very helpful! Easy to navigate through!
Greetings Marisol,
That is outstanding! We are thrilled to know about your recent experience with our service and resume builder. Thank you for taking the time to provide this great review. We wish you the best of success on your job search Marisol!
Best Regards,
ResumeNow
It was great having the choice of templates to work with. I was able to find what suited my personality. The customer care rep was informative, patient, respectful and polite even though I had to ask her to repeat herself several times.
Hi Bobby:
Thank you for that awesome review. We are happy to know you had a great customer experience and that our customer care specialist was able to help you out. Please feel free to contact us anytime in the future.
Best regards,
ResumeNow
Easy for someone new at writing resume. Gives you ideas.
Hi Angelica:
We are happy to know that our product was user friendly and that you had a great customer experience! Thank you for sharing your review, we rely on every feedback we get so we can continually improve our customers' experience. After all - when our customers are happy, we're happy!
Best regards,
ResumeNow
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Oscar:
Thank you for this outstanding review! We are glad to hear you had and excellent experience with our product and were able to create your resume! Please feel free to contact us if you any questions or concerns in the future
Best Regards,
Resume-Now