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ResumeNow

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Create a resume that gets results!

Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.


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ResumeNow Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
137
value
125
quality
115
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Ms
June 27, 2016

It was very helpful just can't afford the monthly fee

Date of experience: June 26, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Andrea:

We are glad to help! If you have any questions or concerns in the future feel more than free to contact us and we be happy to assist you.

Best Regards,
Resume-Now

Pennsylvania
1 review
0 helpful votes
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Good service.
June 27, 2016

Customer service very freindly. Got resume completed. Helped me download and send it all in two minutes. Great service.

Date of experience: June 26, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Jeff:

Awesome news! We are happy to hear about your great experience with both our product and customer service and that you were able to get your resume done. Best of luck in your job search and feel free to contact if you have any questions or concerns in the future.

Best Regards,
Resume-Now

Hawaii
1 review
1 helpful vote
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AWESOME
June 26, 2016

It was a great experience while it lasted. When I wanted to cancel my account and get reimbursed for months where I did not use my account it was not a problem. Great customer service, and a great organization

Date of experience: June 25, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Matt:

Thank you for using our product and giving us the opportunity! We are happy to hear that you had a pleasant experience with our product and if you have any questions or concerns in the future please feel more than free to contact us.

Best Regards,
Resume-Now

Utah
1 review
1 helpful vote
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Good customer service.
June 26, 2016

I had made a mistake, I did not understand that after the 14day trile period was over it would not ask me if I wanted to continue but just does aromatically. So I got billed for it, and the costumer service representative was able to help me resolve my issues! Thank you.

Date of experience: June 24, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Jake:

Thank you for this awesome review! We are happy to hear that you had a pleasant experience with our customer service representative and that he was able to take care of your issue. If you have any questions or concerns please feel free to contact us.

Best Regards,
Resume-Now

Missouri
1 review
1 helpful vote
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An HR professional/friend of mine referred me to LiveCareer. I have used it with exceptional success and results. My wife used the program to design her resume and received 4 job offers in two weeks. I have been contacted by Samsung, Asurion and Google. I have referred many friends, family and colleagues to LiveCareer.

Today I had a password issue. The back-up email couldn't be accessed. I provided customer service rep "Rodrigo Huesca" with some security information and he immediately reset the password to this account for me. No transfer, no long, drawn out process. Quick and to the point - just how I expect service.

Fan for life - don't change a thing. Thanks Rodrigo and LiveCareer for making a sometimes stressful, difficult and certainly important process very easy!

Date of experience: June 24, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Chuck:

Thank you for this amazing review! We are so thrilled to hear about your excellent experience with us, thank you for sharing us with all your friends and family and for this awesome feedback. We are more than glad to help and if you have further questions or concerns in the future feel more than free to contact us.

Best Regards,
Resume-Now

Texas
1 review
1 helpful vote
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Resume now
June 26, 2016

Great experience. Printing my resume using different fonts were easy and quick.

Date of experience: June 24, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Neil:

Thank you for this great review! We are committed to offer our customers the best experience with our product and excellent customer service. If you have any further doubts or concerns please feel free to contact us.

Best Regards,
Resume-Now

New Jersey
1 review
2 helpful votes
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Roberto helped me out when I thought I had cancelled my subscription and was out $19.95. Speedy reply and was very patient and courteous throughout the whole chat. I was given a refund and a great stance on a wonderful company! Five stars for an easy to use website and even better customer representatives.

Date of experience: June 24, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Laura:

Thank you for this great review! We are glad to hear that Roberto was able to resolved your issue and offer you an excellent customer service. Please feel free to contact us in the future if you have questions or concerns.

Best Regards,
Resume-Now

Illinois
1 review
0 helpful votes
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Great experience
June 26, 2016

I was having trouble with my resume the style the look proper layout. This site helped with all of that. I came out with a great looking resume.

Date of experience: June 24, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Jawaria:

We are happy to help! Glad to know that you had a pleasant experience with us and were able to get your resume done just the way that you wanted. Best of luck in your job search and please feel free to contact us if you have any questions or concerns.

Best Regards,
Resume-Now

Georgia
1 review
0 helpful votes
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This was a very good, easy to use resume builder. When I was ready to cancel, I was assisted (by Gustavo) with ease via the online chat feature. Would definitely use this product again!

Date of experience: June 23, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Melanie:

We are happy to hear this! Thank you for providing us with this awesome review and for giving us the opportunity ho help you get your resume done. Also, thank you for yous shout out to Gustavo and best of luck in your job search.

Best Regards,
Resume-Now

Missouri
2 reviews
2 helpful votes
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Awesome job by Victor
June 23, 2016

Victor went above and beyond to assist me! I neglected to cancel my account during the trial period to avoid charges on my credit card. He very graciously refunded my credit card as a courtesy. I hope he sees this 5 star review!

Date of experience: June 22, 2016
Laura T. — ResumeNow Rep
over a year old

HI Ronald:

Thank you for this fantastic review! We are glad to hear that Victor was able to resolved your issue and offer you and excellent customer service. Thanks again for this awesome feedback and please feel free to contact us in the future if you have any questions or concerns.

Best Regards,
Resume-Now

Virginia
1 review
2 helpful votes
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Lifesaver
June 23, 2016

Victor was very helpful and patient, he went out of his way to make sure my issue was resolved!

Date of experience: June 22, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Selena:

Thank you for this wonderful review! We are glad to hear that Victor was able to resolved your issue and offer you an excellent customer service. Please feel free to contact us in the future if you have questions or concerns.

Best Regards,
Resume-Now

Kentucky
1 review
0 helpful votes
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Great customer service
June 22, 2016

Had no issues at all dealing with customer service reps. Easy experience.

Date of experience: June 22, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Derin:

We are glad to help! Thank you for this great review and please feel free to contact us in the future if you have any questions or concerns.

Best Regards,
Resume-Now

Massachusetts
1 review
0 helpful votes
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The Resume-Now service was tagged onto the end of some job search website that I was interested in as a 'free trial.' The service, while nice, is pretty expensive and I was not planning on continuing it. I found that they had charged my card without warning after the trial period was up and after calling I was told this was all in the fine print in the subscription. It seemed a little snakey to me, which I didn't enjoy but I was reimbursed promptly after expressing I had misunderstood the terms. Customer service was quick and professional (Thanks Charlie)

Date of experience: June 22, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Kamau:

Thank you for this review. We are glad to hear that Charlie was able to resolved your issue and offer you an excellent experience with our customer service with efficiency and professionalism. If you have any questions or concerns please feel free to contact us.

Best Regards,
Resume-Now

Alabama
1 review
0 helpful votes
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Great Customer Service
June 22, 2016

My teenage son had unknowingly signed up for monthly service. When he found out, the customer service representative was fair and compassionate and worked with us on reducing his charges. I appreciate you helping out a naive kid and it was a good learning experience for him as well as realizing there are still good people in the business world.

Date of experience: June 22, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Leigh:

Happy to help! We are glad to hear that this issue was resolved and you were satisfy with our customer service. We are committed to offer the best experience with both our product and customer service. If you have any questions or concerns please feel free to contact us.

Best Regards,
Resume-Now

Illinois
1 review
0 helpful votes
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Ms. Ivelise picked up the phone promptly and welcomed me in a professional and sincere tone. She helped me resolve my issue expediently and effectively without missing a beat. She is a credit to your business and an excellent employee.
She has beautiful name too. To honor her I will name my daughter after her.

Date of experience: June 21, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Yahweh:

This is Amazing! Thank for this wonderful review and for this exiting news. We are thrilled to hear about your excellent experience with Ivelise. Best of luck and please feel free to contact us in the future if you any questions or concerns.

Best Regards,
Resume-Now

Illinois
1 review
0 helpful votes
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Got a great resume
June 22, 2016

So easy to use, customer service is there to help you all the way.

Date of experience: June 21, 2016
Laura T. — ResumeNow Rep
over a year old

Wohoo! We are glad to hear that you got your resume done and have a great experience with both our product and our customer service. If you have any questions or concerns in the future please feel free to contact us.

Best Regards,
Resume-Now

Virginia
2 reviews
0 helpful votes
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Patient, helpful
January 18, 2021

Advertised as free, but a minimal charge for 10days, then goes up... not a good idea

Date of experience: June 21, 2016
Illinois
1 review
0 helpful votes
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My xperiance
June 22, 2016

Quick, easy, and precise. Great experience lessen time in building a resume

Date of experience: June 21, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Pat:

Glad to hear you got your resume done! Thank you for this positive feedback and we wish you the best of luck in your job search.

Best Regards,
Resume-Now

Indiana
1 review
0 helpful votes
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Awesome & Conveinent
June 22, 2016

I was able to create the perfect resume and it was very convenient I love it. I do feel that there could be more affordable pay options for individuals as myself that have a fixed income. Other than that the process and layouts are great and I would recommend to anyone. I had to cancel because I can't afford the monthly fee and that is so sad.

Date of experience: June 21, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Temeka:

Thank you for taking the time and providing us with this amazing review! We are so glad to hear that you were able to create your perfect resume and had a great experience with our product. Best of luck in your job search and please feel more than free to contact us in the future if you have any questions or concerns.

Best Regards,
Resume-Now

Georgia
1 review
0 helpful votes
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Had a problem with my account having an auto renew subscription and Joseph in the customer service dept was extremely helpful in getting me a refund and cancelling the subscription

Date of experience: June 21, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Ryan:

We are glad to hear that Joseph was able to resolved your issue and offer you an excellent experience with our customer service. Thank you for this great review and please feel free to contact us in the future if you have any questions or concerns.

Best Regards,
Resume-Now