ReShipReviews 300

There are many times when you have made wrong things. For instance before with payment problems first was OK to use PayPal then you made it not. Secondly, with the prohibited and hazardous items you go too far for instance before I bought fuel injectors and they just needed cleaning from outside but no you have said this is not our job todo which doesn't take any effort but no all was my loss to ship it back to the vendor and he cleaned it and shipped back to my reshipping address. Thirdly, now with small parts like suspension link for the hood you said we need SDS but the vendor do have it and I told you ship it to my address in Dubai but no you said it hazardous and might blast this was very foolish act. I also gave you another US address but you said no that address is a shipping forwarder which was non of your business BTW. Till one day I told you to throw it. And till now that item was never received by me. Also before you have sent me wrong items...

NEVER HAD A PROBLEM IN YEARS.
HIGHLY RECOMMENDED.
FOLLOW INSTRUCTIONS PERFECTLY AND CONTACT YOU IN THE EVENT CLARITY IS NEEDED.

I've been using Reship from time to time now. Their consolidation service works great. Shipping charges are what they are, relatively expensive. Fees are acceptable. One improvement could be to pre-pay for the customs in order to prevent bad surprises and delays. Overall I recommend them.

I live in the UK and do quite a lot of shopping online. Often I find just what I want but only from a retailer in North America who will not ship their goods internationally. That is where Reship comes in. They provide a mailing address for you in Portland, Oregon that you have your goods sent to and they then forward them to you. I now have mailing addresses in both the United States and Canada that I can use.

The service I have received from Reship is exemplary and cost effective. I have been able to acquire goods via them that I would otherwise have not been able to buy.

I'm looking forward to them expanding their service to Australia!

This is my first experience using this company to ship some gifts from amazon to Asia.
However, they just refuse my credit card for stupid reason (that they require my passport copy to proceed, which i found unreasonable); then since amazon closed the order already and i could not return to amazon, i fully paid another shipping company to ship to a local address and reship refuse to do so!
Now my gifts are locked with them and i do not even know how to get them back without needing to provide sensitive personal info.
Totally helpless here.
Their emails are hopeless too, not trying to solve the problems
And i asked for over 3 times for their formal complain email with no response.
VERY ANGRY

Never make the mistake of opening an account there. I lost a lot of money there. Every other reshipping company out there is better than this abomination.

1. They close account for nothing.
2. They hold packages for nothing.
3. When you receive packages, you sometimes do not even get a notification.
4. Their management team is a joke. Cannot resolve simple issues. Makes you wait weeks.

Save your valuable time and brain cells. Use other companies.

I used ReShip for the first time to forward an item from the US to Hong Kong. I received an email confirmation promptly after the item arrived in Portland. The website was easy to use and the package was redirected within 24 hours of my instructions. I chose the UPS saver option as I read bad reviews on the cheaper UPS Innovations service (in partnership with USPS). I received my package in good condition a week later. The tracking information was efficient. Im very satisfied with this service and intend to use it again in the future. Given the high cost of this service for redirecting to Asia, it only makes sense for expensive items.
I hesitated using their services given all the bad reviews. I went ahead in the end since a Hong Kong friend of mine uses ReShip services regularly without any issues.
I also used Reships cost estimate tool before signing up for the service. I knew what to expect and the estimate was correct. Note also that Hong Kong is a duty free port so I didnt have to worry about custom fees.

I have used reship several times in the past, last time in 2015. I remember the service was mostly lacking back then so I had decided to stay away unless really really necessary. This past November I decided to check them again, and honestly for not entirely good reason. Amazon.com already ships to Canada most of the merchandise I'm interested in and there are several other online stores that have convenient shipping rates as well.

So i gave reship another chance this last Amazon's BF. Last chance indeed since the service, again, was pretty bad.

Let me start with the good though:

- cs is quite responsive, and I appreciate the live chat
- affordable service overall, in spite of overestimating package dimensions and therefore shipping price, see below

The bad:
- took a week from the moment item arrived until shipped. This is my main issue with them really, and the one that disqualifies them from most of my shipments
- transparency while managing issues. They somehow charged my usd cc in canadian dollars, even though the invoice they presented me was and is in USD. I had to call the bank in order to find out about the currency exchange, reship agents were, at best useless, if not deliberately avoiding to acknowledge their fault. There were another minor problems during shipping, where they failed to notice me my tracking number changed etc.
- as expected, the reship cost and rounding up the package dimensions: reship overestimated the weight by more than one pound which drove the shipping costs up. That is from weight as calculated by amazon and by me upon receiving the item.