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ReShip

2.1

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ReShip Reviews Summary

The company's reputation is notably mixed, with some customers appreciating the ease of use and quick response times from customer support, particularly when issues arise. However, a significant number of reviews highlight persistent concerns regarding high fees, service delays, and a lack of accountability for lost or damaged items. Customers frequently express frustration over additional charges and inadequate communication, especially during problem resolution. Overall, while the company has a loyal customer base that values its consolidation services, the prevailing sentiment suggests a need for improvements in transparency and reliability to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
68
value
66
shipping
66
returns
42
quality
57

We monitor reviews for authenticity

Canada
2 reviews
1 helpful vote
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Reship experience
September 29, 2018

I am very happy with the service I receive from Reship. The deliveries are always on time and packages are delivered in good order.

Date of experience: September 28, 2018
Australia
1 review
0 helpful votes
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Perfect Service
September 28, 2018

Can't fault it. SMS updates were sent, so I knew where the package was. Delivery was prompt. It was great.

Date of experience: September 28, 2018
South Africa
1 review
0 helpful votes
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Speedy and efficient
September 28, 2018

No problems were experienced.
The package was accepted, having the correct address on made it a lot more efficient.
I was informed of every step that was taken with my package and informed when the package was shipped to me.
The package arrived in good order.

Date of experience: September 27, 2018
Australia
1 review
0 helpful votes
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Bonza
September 28, 2018

Flawless. Great communication and well worth it. Have used them so many times now they are awesome. Cant get enough.

Date of experience: September 27, 2018
Oman
2 reviews
0 helpful votes
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Easy and clear process
September 28, 2018

Good service, quite expensive. I use it regularly and I grow tired of filling out these customer surveys as if it's the first time I used ReShip.

Date of experience: September 27, 2018
Australia
1 review
0 helpful votes
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A good experience that's made easy
September 28, 2018

I have used reship a few times with plenty of information and no problems getting my parcel shipped
Thanks

Date of experience: September 27, 2018
Canada
1 review
0 helpful votes
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Excellent and professional service! My item arrived promptly and in perfect condition! I am! Very pleased with this service and will continue to use it! I have also recommended it to my family and friends!

Date of experience: September 27, 2018
New Zealand
1 review
0 helpful votes
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Very happy with service
September 28, 2018

We have ordered several goods from the US to be delivered to New Zealand. All deliveries have arrived and often sooner than the estimated due date. We have have never been disappointed with reship services and deliveries.

Date of experience: September 27, 2018
Canada
1 review
0 helpful votes
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Always reliable
September 28, 2018

The team is always reliable and has great customer service. I had to return an item and they did it for me without any issues.

Date of experience: September 27, 2018
Japan
1 review
0 helpful votes
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Love this service
September 28, 2018

I use this service regularly for those special things that I can't get shipped to me in Australia. Postage can be a little costly at times, but for those 'must have' items, it is worth it.

Date of experience: September 27, 2018
Hong Kong
1 review
1 helpful vote
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Poor Quality of Service
September 27, 2018

Poor Quality of Service received by the company. Questionable practices for visa payment and followup.

Date of experience: September 27, 2018
Canada
1 review
0 helpful votes
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If you Really want it, use Reship
September 28, 2018

If a company won't ship to Your Country, use Reship. Shipping might be alittle expensive, but at least you will Get that item, that other wise, you Wouldn't get. Easy to use Web site, and Delivery process!

Date of experience: September 27, 2018
Australia
2 reviews
0 helpful votes
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Awesome
September 28, 2018

When some companies offer tee shipping in their country but not overseas shipping, reshaping always saves the day

Date of experience: September 27, 2018
Australia
1 review
0 helpful votes
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Great service
September 28, 2018

Takes awhile to receive but that is understandable considering the distance. For us living in Australia this is the only way to get some items from the US.

Date of experience: September 27, 2018
Canada
1 review
0 helpful votes
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Service
September 28, 2018

Quick service... satisfied... shipment arrived when stated. All very good. Would definitely deal with this company again, as needed. Cheers, Robin Burns.

Date of experience: September 27, 2018
Brazil
1 review
0 helpful votes
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Great service
September 28, 2018

Great service and excellent technical support. Highly recommended. You only know if a company is good when trouble happens and you need their help to sort it out. You won't get disappointed with Reship in this regard.

Date of experience: September 27, 2018
New Zealand
1 review
0 helpful votes
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When purchasing products that the retail is banned from exporting outside their country their suppliers then reship is the ideal service,

Date of experience: September 27, 2018
Canada
1 review
0 helpful votes
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Good for kanucks.
September 28, 2018

I have used this reship and find it great for the little bit they charge. Sometimes you can't purchase certain items in Canada but can in the US and that is where this service sure comes in handy. I think it is great.

Date of experience: September 27, 2018
Greece
1 review
0 helpful votes
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EXCELLENT SERVICE
September 28, 2018

EVERY TIME A SPECIAL EXPERIENCE, FAST REPLY FROM THE STAFF WITH A SOLUTION TO YOUR PROBLEM. WOULD RECOMMEND THEM TO A FRIEND. EXCELLENT SERVICE!

Date of experience: September 27, 2018
Canada
1 review
0 helpful votes
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Great way to Ship
September 28, 2018

I have never had a problem. Fast shipping and fair prices.
Excellent option to wait and bundle packages from different addresses.

Date of experience: September 27, 2018

From the business

We provide customers low-cost mailbox addresses in USA, Canada and UK with which they can receive, consolidate and forward packages on to anywhere in the world from the comfort of their home using our online portal. We offer a wide range of discounted rates on most major carriers.