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The company's reputation is notably mixed, with some customers appreciating the ease of use and quick response times from customer support, particularly when issues arise. However, a significant number of reviews highlight persistent concerns regarding high fees, service delays, and a lack of accountability for lost or damaged items. Customers frequently express frustration over additional charges and inadequate communication, especially during problem resolution. Overall, while the company has a loyal customer base that values its consolidation services, the prevailing sentiment suggests a need for improvements in transparency and reliability to enhance customer satisfaction.
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I am very happy with the service I receive from Reship. The deliveries are always on time and packages are delivered in good order.
Can't fault it. SMS updates were sent, so I knew where the package was. Delivery was prompt. It was great.
No problems were experienced.
The package was accepted, having the correct address on made it a lot more efficient.
I was informed of every step that was taken with my package and informed when the package was shipped to me.
The package arrived in good order.
Good service, quite expensive. I use it regularly and I grow tired of filling out these customer surveys as if it's the first time I used ReShip.
I have used reship a few times with plenty of information and no problems getting my parcel shipped
Thanks
Excellent and professional service! My item arrived promptly and in perfect condition! I am! Very pleased with this service and will continue to use it! I have also recommended it to my family and friends!
We have ordered several goods from the US to be delivered to New Zealand. All deliveries have arrived and often sooner than the estimated due date. We have have never been disappointed with reship services and deliveries.
The team is always reliable and has great customer service. I had to return an item and they did it for me without any issues.
I use this service regularly for those special things that I can't get shipped to me in Australia. Postage can be a little costly at times, but for those 'must have' items, it is worth it.
Poor Quality of Service received by the company. Questionable practices for visa payment and followup.
If a company won't ship to Your Country, use Reship. Shipping might be alittle expensive, but at least you will Get that item, that other wise, you Wouldn't get. Easy to use Web site, and Delivery process!
Takes awhile to receive but that is understandable considering the distance. For us living in Australia this is the only way to get some items from the US.
Quick service... satisfied... shipment arrived when stated. All very good. Would definitely deal with this company again, as needed. Cheers, Robin Burns.
Great service and excellent technical support. Highly recommended. You only know if a company is good when trouble happens and you need their help to sort it out. You won't get disappointed with Reship in this regard.
When purchasing products that the retail is banned from exporting outside their country their suppliers then reship is the ideal service,
I have used this reship and find it great for the little bit they charge. Sometimes you can't purchase certain items in Canada but can in the US and that is where this service sure comes in handy. I think it is great.
EVERY TIME A SPECIAL EXPERIENCE, FAST REPLY FROM THE STAFF WITH A SOLUTION TO YOUR PROBLEM. WOULD RECOMMEND THEM TO A FRIEND. EXCELLENT SERVICE!
I have never had a problem. Fast shipping and fair prices.
Excellent option to wait and bundle packages from different addresses.
Answer: I have used Reship.com many times and there is no trouble at all. If you worry about a shipping fee, you can calculate it before an order at their website. And, you can choose your favorite shipping method. If you order a heavy parcel, it may take much shipping fee.
Answer: Hi, which country are you in? It should be okay to ship unless there is an import restriction
Answer: Hi, you can email [email protected] to gather your account details
Answer: Hi. What is your suite number and or the package number. Thanks and sorry for the delay
We provide customers low-cost mailbox addresses in USA, Canada and UK with which they can receive, consolidate and forward packages on to anywhere in the world from the comfort of their home using our online portal. We offer a wide range of discounted rates on most major carriers.

