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The company's reputation is notably mixed, with some customers appreciating the ease of use and quick response times from customer support, particularly when issues arise. However, a significant number of reviews highlight persistent concerns regarding high fees, service delays, and a lack of accountability for lost or damaged items. Customers frequently express frustration over additional charges and inadequate communication, especially during problem resolution. Overall, while the company has a loyal customer base that values its consolidation services, the prevailing sentiment suggests a need for improvements in transparency and reliability to enhance customer satisfaction.
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I didn't know what will be the price after consolidation, because I couldn't calculate the shipping according to package dimensions before ordering, so I was not pleasantly surprised.
Long story short, it may worth it if you ordering a lot of small items, otherwise it's almost always takes half of price of goods or even more. Hope to never deal with you again. It's also slow, very slow for it's money
The Company's customer service team is impossible to get ahold of. I had sent numerous emails and called them on the phone with no one to answer me back in the last 2 weeks. If you have urgent and expensive packages to deliver to you, don't choose this company as their customer service is non existent. Stay away!
Hi, I'm sorry to hear you had a bad experience and I wish to make it right. Can you tell me what went wrong? I just need your customer or order number.
Thanks for the opportunity to address your concerns.
Management
Ordered 2 Bobbi Brown lip glosses from the UK, and the shipping alone worked out to be about 125.00 Canadian.
Hi, that rate seems very overpriced for just a lip gloss. Can you send me your order number and I can look into refunding any incorrect charges.
Thanks.
I have been using Resihp.com for 6 years. There is no issue every international shipping. 6 years ago, I was a beginner at international shopping, and I found the items which can be shipped in the US only. But I really would like to buy those items. So I registered as a member of Reship.com, and I was able to purchase those products. When I would like to know regarding the procedure, the customer service help me kindly. I have been enjoying international shopping with Reship.com. The experience is great and fun. I recommend Reship.com to everyone.
Thank you Satoru!
Never seen an company work so slow to ship out an item not recommended company to use i will never use it again i should have went with shipito.
Hi, I'm sorry to hear you had a slow shipping experience and I wish to make it right. I just need your customer or order number and I can find out why it would have taken so long.
Thanks for the opportunity to address your concerns.
Management
Reship is a very great needed business. Customer service is convenient and straight forward without hidden fees. A VERY GREAT BUSINESS INDEED. Will be a life customer. Only Appreciations.
Thank you Anthony! For the kind review. We appreciate all our customers!
I live in Canada and we can only get limited things, but with reship i can get whatever i want from the U. S>A and they ship it to me. Love the concept. I once ordered 22 princesses and in canada only 3 were available, my grand daughters loved them.
Thanks, Reship
We love you too! Bonnie!
My package was delivered on time and was fine with customs. Very reliable transportation company. My amplifier was from the United States and was sent to Canada without a problem.
Very good service and appreciate it, the team is very supportive and very efficient.
Thanks for the service and keep the good work
Reship purchased a rare copy of a classical music magazine for me from a US retailer who was not willing to mail it directly to me in the UK. It arrived in excellent condition, well-wrapped, and within five days of purchase, and I was able to track its progress at every stage. I was impressed with the service and emailed Reship to tell them so. Shall certainly use Reship again in a similar circumstance.
We've live aboard for the pass 13 years and for the last 3 years we've used Reship for a lot of items. Being able to buy products from the US and have them shipped has saved us a lot of money. So as long as we live aboard we will continue using Reship for some items. Thank you for your service, Love it..
Good to ship my items from them.
And happier receiving my goods faster more than expected. Buying from canadian websites made it easier using theri services.
Thank you..
Great service, fast and easy.
Will definitely use reship in the future.
Look forward to using their services.
Fast, inexpensive shipping to Australia. American prices and products are so much better than what we have in Australia.
For the small recship fee, I can now shop for products that were beyond my reach.
Shipping was fast, and all is ok. Thanks for the Service, which is not cheap but functional! I'm sure I will use Reship again in the near future!
I have found Reship to be very useful and would recommend this to others if asked. I have found that a lot of people are unaware of this program.
Thanks to reship i can buy books from every corner of the world. The shipping cost may vary but the package always came in handy. Thanks a lot reship.
The ladies on the desk are most definately very nice, and helpful.
Always there to try and help if there is need for it.
One of the Best places I have dealed with. Thank you
I used ReShip to Australia & found it convenient & fast. Great communication. Will definitely use again.
Thank you for delivering my items on time and saving money with taxes and discounted rates. Will shop again!
Answer: I have used Reship.com many times and there is no trouble at all. If you worry about a shipping fee, you can calculate it before an order at their website. And, you can choose your favorite shipping method. If you order a heavy parcel, it may take much shipping fee.
Answer: Hi, which country are you in? It should be okay to ship unless there is an import restriction
Answer: Hi, you can email [email protected] to gather your account details
Answer: Hi. What is your suite number and or the package number. Thanks and sorry for the delay
We provide customers low-cost mailbox addresses in USA, Canada and UK with which they can receive, consolidate and forward packages on to anywhere in the world from the comfort of their home using our online portal. We offer a wide range of discounted rates on most major carriers.


Hi, thanks for your review. I like your suggestion to have a method to calculate a consolidation dimensions, we are about to launch a brand new website and will eventually have that feature. Keep in mind, our shipping rates are set by the carriers (UPS, FEDEX, DHL, USPS, CANADA POST, UK Mail, etc) Luckily, Reship customers are able to use our company discount, thus you save 65% from going directly to the carrier!