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Big savings up to 60% off on hotels in top destinations. Book your hotel now with Reservations.com
Reservations.com has a rating of 3.8 stars from 6,001 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservations.com most frequently mention great job, hotel room and young man. Reservations.com ranks 4th among Hotels sites.
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Felt as though I was scammed. I wanted to make direct reservation with the hotel and not through you. It cost over $14 for no value added. Hope you go out of business if not arrested first.
Reserved room and before I accepted it was one price, when I accepted everything changed: date, price. Everything. Help over phone was ok.
This is the 3rd time staying at Whispering Hills.
Awesome clean rooms, snacks at night wonderful, very quite...
Call hotel you plan on staying not any other site. Talked to a group of people at the hotel and the prices range from 99 dollars to 149.00 per night they were paying. Asked to have the price changed but they said no.
It was great to go on-line and get reservations in minutes for an unexpected get-away. We got exactly what we wanted which made our trip most enjoyable.
Did not realize I was on an American website and the currency notation was not obvious, so I had booked before I saw it. Also, initial amount in US currency, including tax, was increased once I received confirmation by another 15 USD. The total price was way beyond what I should have been paying.
Had trouble receiving a refund on cancellation people will quit using advanced reservations if they can't cancel without penalty
Great place to stay, good price, nice clean rooms, close to highway and many stores to pick up travel items. Good restaurants nearby also.
I have used this site for the last few years. It quick trustworthy and user friendly. I strongly recommend.
I booked my visit to California with them and the experience was amazing. Their site functions easily and much better than any other travel booking site I've used.
I recently booked a trip to visit my friend in Chicago and reservations.com couldn't have made it any easier. They had a great selection of hotels to choose from in my price range and area I wanted to stay in. They also had great pictures of the hotels to help me make my decision. When, it came to booking it couldn't have been any simpler and it took less than 5 minutes!
I actually had a problem with booking. I emailed customer service, and they were super helpful. Made my trip for easy for me
I had no idea I was booking from a 3rd party site until I was charged $15 for booking! I ALWAYS try to book directly through the hotel itself and thought I was doing so... very deceptive!
I booked a room for a Canadian hotel from a Canadian location using a Canadian credit card and was charged in American dollars.
My work schedule was modified; by internet and by phone with your support, it was impossible to modify my days or exchange my no used days to another work travel.
So your poor services forced me to pay for a 2 weeks of work travel even if I used only 4 days because cancellation from my client.
I will probably don't use your services again and I will not recommend you.
I had to make some urgent bookings for my parents in new york and this was all a last minute plan and I wasn't sure how to make proper arrangements for them with a reliable travel company so I got to this website and it was very quick. I could choose the hotel under my budget and customise my booking as per my needs. It was definitely a great experience for me!
I noticed bunch of bad information about them after I made my booking and was little scared but it didn't go as per internet reviews and I was eventually benefitted. So I got to know that the negative remarks are all by their competitors and not at all real, this company is always topping the travel booking charts due to their flawless service.
I read that there is a low price guarantee and I sent the lower price to reservations.com, but I haven't heard back from them on reducing the price. I didn't like that they didn't include taxes and fees in their quoted price, so when I thought I was spending about $130 it was actually closer to $180. I'm not a happy camper. The other sites I've used in the past include those fees. The checkout process somewhat hid the total in my mind. Be careful when using Reservations.com.
Answer: Call your credit card company and report it as an unauthorized charge. You may have to cancel your card and get a new card and card number, but it's worth it.
Answer: Impossible to get money back. They're just scumbags!
Answer: Yes, this company charges a fee, which it will not refund even if you cancel your reservation within minutes!
Answer: Hello, Thank you for question. Please contact us at [email protected] so we can better assist you with this matter. Thank you for your consideration and we look forward to hearing back from you. Sincerely Reservations.com Support Team
Answer: It can be, if its refundable reservation. Every reservations has a different cancelation policy. Mostly last minute reservations are not cancelable.
Answer: My experience is the same. reservations.com obviously nails a lot of unsuspecting Canadians this way. They don't make any attempt to help you out when they are confronted by this way of hosing us. Its a sleazy organization.
Answer: Hello Brodie, We have sent you an email this morning regarding your concerns. Please email us directly so we may assist you. Sincerely, Customer Support Reservations.com
Answer: Yes, you were billed. Call your credit card company and report it as an unauthorized charge. Your company should remove it, send you a new card and assign you a new card number.

