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Reservations.com

3.8

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reservations.com
Founded in 2014
Orlando, FL, United States
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Reservations.com Reviews Summary

Reservations.com has a rating of 3.8 stars from 6,001 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservations.com most frequently mention great job, hotel room and young man. Reservations.com ranks 4th among Hotels sites.

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Oregon
1 review
1 helpful vote
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Reno Stay
June 29, 2016

The whole reservations process went very smoothly.

Date of experience: June 28, 2016
Louisiana
1 review
2 helpful votes
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Terrible company
June 28, 2016

Felt as though I was scammed. I wanted to make direct reservation with the hotel and not through you. It cost over $14 for no value added. Hope you go out of business if not arrested first.

Date of experience: June 28, 2016
New Jersey
1 review
1 helpful vote
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Site is scam
June 28, 2016

Reserved room and before I accepted it was one price, when I accepted everything changed: date, price. Everything. Help over phone was ok.

Date of experience: June 28, 2016
New Jersey
1 review
2 helpful votes
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Awesome hotel
June 29, 2016

This is the 3rd time staying at Whispering Hills.
Awesome clean rooms, snacks at night wonderful, very quite...

Date of experience: June 28, 2016
Wisconsin
1 review
1 helpful vote
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Over priced
June 28, 2016

Call hotel you plan on staying not any other site. Talked to a group of people at the hotel and the prices range from 99 dollars to 149.00 per night they were paying. Asked to have the price changed but they said no.

Date of experience: June 28, 2016
North Carolina
1 review
2 helpful votes
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Easy and quick
June 29, 2016

It was great to go on-line and get reservations in minutes for an unexpected get-away. We got exactly what we wanted which made our trip most enjoyable.

Date of experience: June 28, 2016
Canada
1 review
2 helpful votes
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US dollars not obvious
June 28, 2016

Did not realize I was on an American website and the currency notation was not obvious, so I had booked before I saw it. Also, initial amount in US currency, including tax, was increased once I received confirmation by another 15 USD. The total price was way beyond what I should have been paying.

Date of experience: June 28, 2016
New York
1 review
0 helpful votes
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Nonrefundable
June 29, 2016

Had trouble receiving a refund on cancellation people will quit using advanced reservations if they can't cancel without penalty

Date of experience: June 28, 2016
Tennessee
1 review
1 helpful vote
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Price ripoff
June 28, 2016

Excessive and Unexpected price increase over that advertised.

Date of experience: June 28, 2016
Connecticut
1 review
2 helpful votes
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Good Review
June 29, 2016

Great place to stay, good price, nice clean rooms, close to highway and many stores to pick up travel items. Good restaurants nearby also.

Date of experience: June 28, 2016
Japan
1 review
2 helpful votes
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Recommended
June 29, 2016

I have used this site for the last few years. It quick trustworthy and user friendly. I strongly recommend.

Date of experience: June 27, 2016
Minnesota
1 review
2 helpful votes
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Great Booking!
June 29, 2016

I booked my visit to California with them and the experience was amazing. Their site functions easily and much better than any other travel booking site I've used.

Date of experience: June 27, 2016
Florida
1 review
0 helpful votes
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I recently booked a trip to visit my friend in Chicago and reservations.com couldn't have made it any easier. They had a great selection of hotels to choose from in my price range and area I wanted to stay in. They also had great pictures of the hotels to help me make my decision. When, it came to booking it couldn't have been any simpler and it took less than 5 minutes!

Date of experience: June 27, 2016
Florida
1 review
1 helpful vote
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I actually had a problem with booking. I emailed customer service, and they were super helpful. Made my trip for easy for me

Date of experience: June 27, 2016
Georgia
1 review
2 helpful votes
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Deceptive
June 27, 2016

I had no idea I was booking from a 3rd party site until I was charged $15 for booking! I ALWAYS try to book directly through the hotel itself and thought I was doing so... very deceptive!

Date of experience: June 27, 2016
Canada
1 review
2 helpful votes
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Deceptive
June 27, 2016

I booked a room for a Canadian hotel from a Canadian location using a Canadian credit card and was charged in American dollars.

Date of experience: June 27, 2016
New York
1 review
0 helpful votes
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Cannot modify the days
June 29, 2016

My work schedule was modified; by internet and by phone with your support, it was impossible to modify my days or exchange my no used days to another work travel.
So your poor services forced me to pay for a 2 weeks of work travel even if I used only 4 days because cancellation from my client.
I will probably don't use your services again and I will not recommend you.

Date of experience: June 27, 2016
India
1 review
3 helpful votes
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I had to make some urgent bookings for my parents in new york and this was all a last minute plan and I wasn't sure how to make proper arrangements for them with a reliable travel company so I got to this website and it was very quick. I could choose the hotel under my budget and customise my booking as per my needs. It was definitely a great experience for me!

Date of experience: June 27, 2016
New Jersey
1 review
4 helpful votes
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I noticed bunch of bad information about them after I made my booking and was little scared but it didn't go as per internet reviews and I was eventually benefitted. So I got to know that the negative remarks are all by their competitors and not at all real, this company is always topping the travel booking charts due to their flawless service.

Date of experience: June 27, 2016
Illinois
1 review
2 helpful votes
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Found a Cheaper Booking
June 29, 2016

I read that there is a low price guarantee and I sent the lower price to reservations.com, but I haven't heard back from them on reducing the price. I didn't like that they didn't include taxes and fees in their quoted price, so when I thought I was spending about $130 it was actually closer to $180. I'm not a happy camper. The other sites I've used in the past include those fees. The checkout process somewhat hid the total in my mind. Be careful when using Reservations.com.

Date of experience: June 26, 2016