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Reservations.com

3.9

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Big savings up to 60% off on hotels in top destinations. Book your hotel now with Reservations.com


reservations.com
Founded in 2014
Orlando, FL, United States
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Reservations.com Reviews Summary

Reservations.com has a rating of 3.9 stars from 6,041 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservations.com most frequently mention great job, hotel room and young man. Reservations.com ranks 4th among Hotels sites.

This company responds to reviews on average within 1 day

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New York
1 review
0 helpful votes
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Great Prices!
October 22, 2018

I always do my hotel bookings online, really helps save me time as I travel a lot for work. I'm really happy with Reservations.com so far. I've compared prices and Reservations.com was able to give me a good one even when you opt for 4 or 5 star hotels.

Date of experience: October 22, 2018
North Carolina
1 review
2 helpful votes
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Quickly refund
October 22, 2018

I made a mistake while ordering and they quickly refund me with the right deal I was looking for. I will definitely reserve my room on this site.

Date of experience: October 22, 2018
Florida
1 review
0 helpful votes
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The only one I use
October 22, 2018

Ever since I've tried Reservations.com for a quick family getaway in Florida, it's been the only booking site I've used ever since. They provide instant booking confirmation so you won't have to lose a hotel room to another guest ever again upon check-in.

Date of experience: October 21, 2018
Bangladesh
1 review
0 helpful votes
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I just booked through reservations.com, and I saved a lot of money. Also, if you make a flight with one stop, try to have connection with 3 or 4 hours long because customs and security may make you wait a long line.

Date of experience: October 21, 2018
Pennsylvania
1 review
0 helpful votes
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I went online believing I was reserving directly with the hotel. The advertised price was 79.00 and at no time was I informed that the "taxes and fees" would add an extra 50% to my bill. As soon as i saw how much was charged to my card, i called to cancel, but the cancellation fee equals the cost of the room. What a scam. NEVER USE RESERVATION.COM.

Date of experience: October 20, 2018
Bangladesh
2 reviews
1 helpful vote
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Outstanding experience. This guys are professional. Highly recommended. You should try their spread. Thanks.

Date of experience: October 20, 2018
Washington
1 review
0 helpful votes
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My wife fell into the trap of booking a hotel thinking she was booking directly with the hotel. When she saw that the amount to be charged was much higher than the advertised price, she immediately contacted reservations.com only to be told too bad, she couldn't cancel.

Date of experience: October 20, 2018
Massachusetts
1 review
0 helpful votes
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Legit Service!
October 22, 2018

I know there are just so many scams online nowadays, but Reservations.com is absolutely legit. You don't need to worry about going to your hotel of choice and ending up not having a booking at all. This actually happened to my friend once using what ended up to be a bogus site! With Reservations.com you have 24/7 customer service so whenever you need help, they'll be able to get back to you wherever you are.

Date of experience: October 20, 2018
Nigeria
1 review
0 helpful votes
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Sincerely speaking, reservation.com is a great website to book your hotel, I have the best experience, their staffs are professional, very hard working with optimum satisfaction. He gave advices and offered options. The booking process was fast and done immediately. Highly recommended.

Date of experience: October 20, 2018
California
1 review
0 helpful votes
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Family trip done right!
October 22, 2018

It's funny how there are so many negative reviews out here. On the contrary, I had a pretty good experience with Reservations.com. My family was planning a trip to Chicago in December. However, I was finding it difficult to book a nice hotel that was within my budget. I found a hotel on Reservations.com that was wallet-friendly and had good amenities.

Date of experience: October 20, 2018
Bangladesh
6 reviews
4 helpful votes
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Outstanding site
October 22, 2018

Reservations.com is a great site. Outstanding customer support. Highly recommended. They are very friendly and professional. Thanks

Date of experience: October 19, 2018
Massachusetts
1 review
0 helpful votes
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Great Customer Support!
October 22, 2018

I just have to rave about Reservations.com with the help they were able to give me. Not only were they able to help me find a hotel to stay in but my concerns were answered very well, thanks to their 24/7 customer service. It doesn't just feel like a booking site, it's like having a travel agent right at my fingertips.

Date of experience: October 19, 2018
Indiana
1 review
1 helpful vote
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SCAM! FRAUD! CATFISH!
October 19, 2018

They pay for clicks and pretend to be the hotel. They are a scam.

Hotel does not recognize their confirmation! Credit card on file is not your card!

Customer service is a joke, resolution is more of a scam than the website

DO NOT BOOK HERE!

Date of experience: October 19, 2018
New York
1 review
0 helpful votes
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Easy to use
October 21, 2018

I'm not a very techy person but I do know my fair share. When my friend told me about reservations.com. I was hesitant at first to use it because it might turn out too complicated but it turned out I was wrong. You just need to put in the details that are asked of you and then you're given a list of hotels to choose from! I've heard about other booking sites but this is the first one I used and I'm not disappointed!

Date of experience: October 19, 2018
Czechia
1 review
0 helpful votes
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I am just so thankful for reservations.com. Finding a good hotel to stay in a place you're going to visit for the first time is difficult especially if you don't know anyone that can recommend one to you! Glad I found this site. I just searched for the hotels in New York and I had no problem finding one that had great reviews and suited my budget! Thanks again!

Date of experience: October 19, 2018
Florida
1 review
0 helpful votes
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Refund
October 21, 2018

I made reservation at the Westin in Cape Coral in August for a wedding I was in Oct. 13,2018. I was unable to keep the reservation due to Hurricane Michael and I was hospitalize. Reservation.com refund my monies over $400.00.

Date of experience: October 19, 2018
Canada
1 review
0 helpful votes
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Perfect!
October 21, 2018

Great customer care, fast response, easy navigation of their site and the best prices for the hotels. Detailed information is provided about the kinds of hotels available and they have up 250,000 thousand hotel listings with the best recommendation. You can find anything on their site.
Great initiative and i will recommend them all the time.

Date of experience: October 19, 2018
Nigeria
1 review
0 helpful votes
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Awesome
October 21, 2018

It was great experience to work with Reservation.com, they help me to booking a good hotel, which gave me a great pleasure to spend my vacation with my family, they always provide the best rates around and I never had any issues with my resarvations. They are the most reliable reservation website around. When they say guaranteed best rates, they mean it!

Date of experience: October 18, 2018
Croatia
4 reviews
7 helpful votes
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Excellent
October 19, 2018

Nothing much to say. Big company, good sistem and no worries about money refund.
Hotel was as described.

Date of experience: October 17, 2018
Bangladesh
2 reviews
7 helpful votes
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Reservations.com saved my about $300 in 10 minutes. I was at the airport and decided at the last minute to book a car rental. They wanted $49 per day and I said, I saw online that the rates were cheaper... the guy told me too bad, this is the price at the airport. I then went on my iPhone, navigated to Reservations.com and booked the same exact car for $23 a day. Went back to the guy, showed him my confirmation phone number on my car and walked away saving $300. Thanks

Date of experience: October 17, 2018