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Reservations.com

3.9

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Big savings up to 60% off on hotels in top destinations. Book your hotel now with Reservations.com


reservations.com
Founded in 2014
Orlando, FL, United States
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Reservations.com Reviews Summary

Reservations.com has a rating of 3.9 stars from 6,023 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservations.com most frequently mention great job, hotel room and young man. Reservations.com ranks 4th among Hotels sites.

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Canada
1 review
1 helpful vote
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Very dubious business practice of hiding behind legitimate hotel web sites, and non refundable fees even upon proper cancellation. Then they offer to waive the non refundable amount if you decide not to cancel on condition you agree to a non refundable booking. Bait and switch ransom like practice. How many unsuspecting clients can they lure? Shopper beware!

Date of experience: November 6, 2018
Illinois
1 review
0 helpful votes
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Deceptive
November 7, 2018

I goovled a hotel in Denver and thought I was on the hotel website and called the phone number listed and a woman answered the phone. I was not able to understand what she said when she answered the phone so I asked If I was calling Wooleys in Denver by the airport and she said yes. I booked the hotel and then received an email with my reservation confirmation and noticed it was from reservations.com and not from Wooleys. I called the phone number in email and told reservations.com that I was lied to and I had asked if I was talking to Wooleys and was told yes and that was not true. They would not remove the reservation.com fee and so I ended up paying more for the hotel. I DO NOT recommend reservations.com AT ALL. They are deceptive and charge more than the actual hotel charges. The hotel was beautiful. Too bad reservations.com ruined it for me.

Date of experience: November 6, 2018
New York
1 review
0 helpful votes
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I had a sudden death in the family that caused me to cancel my reservation outside of the allowed cancellation window. Reservations.com did the right level of due diligence to confirm my story as they should, but did not make it painful. I feel that they cared.

Date of experience: November 6, 2018
Virginia
1 review
1 helpful vote
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Trusted site
November 8, 2018

Reservations.com is one site you can trust. It's 100% legit, trust me. I've booked through their site a couple of times already after my successful first try. Got a good deal on a good hotel and been going back to their site again and again for future bookings.

Date of experience: November 6, 2018
New York
1 review
0 helpful votes
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Not just great pics
November 8, 2018

Reservations.com has great pictures of hotels, like any booking site. But they also provide customer reviews of these hotels so you don't get fooled into booking a "nice looking" hotel in pictures only.

Date of experience: November 6, 2018
Florida
1 review
0 helpful votes
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A hotel for your budget
November 8, 2018

Not all can stay in a Ritz or Hyatt, like me. I'm glad that Reservations.com also provides options that are more suited to my budget and provide hotel reviews of others that have stayed in these budget hotels.

Date of experience: November 6, 2018
New Mexico
1 review
0 helpful votes
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Good assistance
November 8, 2018

I didn't choose the right place by mistake. The customer service were very active and nice with me. Will pay more attention next time:-)

Date of experience: November 6, 2018
California
1 review
0 helpful votes
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Great deal
November 8, 2018

The reservation was very fast compared to other platform we used before. It's a little bit expensive but it's worth the price. Happy life

Date of experience: November 6, 2018
Virginia
1 review
0 helpful votes
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Happy life
November 8, 2018

reservations.com helped me book a room for my wedding. That was a big risk in the beginning, but trust me their services took me less time compared to searching all over the Internet for a good room and price

Date of experience: November 6, 2018
Florida
1 review
0 helpful votes
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If you want to end up staying in a good hotel, it's best to also take into consideration the top recommended sites that Reservations.com provides. I've booked my hotel rooms in the recommendations they offer and haven't regretted since.

Date of experience: November 6, 2018
Texas
1 review
0 helpful votes
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Quick bookings
November 8, 2018

Booking a hotel used to take a long time. Now with Reservations.com, you get to make your hotel reservations in half the time or less!

Date of experience: November 6, 2018
Massachusetts
1 review
0 helpful votes
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Sleepless in Kingston
November 6, 2018

My mother told me not to say anything unless I could say something nice. Enough said, but we won't be back - to Kingston yes, but not the hotel.

Date of experience: November 5, 2018
Canada
1 review
0 helpful votes
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Disappointed
November 6, 2018

I had to turn around and go back home due to emergency and they would not refund or give a coupon. They didn't show any consideration to me at all.

Date of experience: November 5, 2018
Florida
1 review
0 helpful votes
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No luck required
November 8, 2018

Ending up with a good hotel before was really purely luck especially if you don't know the place yet. Good thing about Reservations.com is that they give you choices so you can make a better and more informed choice when it comes to the hotel you're going to stay in.

Date of experience: November 5, 2018
Oklahoma
1 review
0 helpful votes
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A very convenient location for airport use... great service for drop off at airport and for pickup from returning flight. Very personable and prompt driver

Date of experience: November 5, 2018
California
1 review
0 helpful votes
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Friendly website
November 7, 2018

Very friendly website. I used to make my booking over phone usually but after using this service. I am really happy overall now.

Date of experience: November 5, 2018
Croatia
3 reviews
7 helpful votes
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Large range
November 7, 2018

I visited few sites before and stopped on this one because I found out about some great deals. Made reservation and call the hotel few days before just to check if everything is fine. I had a great trip and even better time in hotel spa. I'm so glad I stopped on this site because they have a large range of hotel lists.

Date of experience: November 5, 2018
Florida
1 review
0 helpful votes
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Plenty to choose from
November 7, 2018

If you're not sure where to stay Reservations.com will really help. Finding a hotel to stay in a new place can be scary but with this booking site, you can check prices and reviews before booking so you get a better choice.

Date of experience: November 5, 2018
Missouri
1 review
0 helpful votes
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Best decision!
November 7, 2018

Searched for booking services and stumbled upon Reservations.com. It looked legit so I tried it. It was the best decision I made. It was quick and instant booking.

Date of experience: November 5, 2018
Canada
1 review
0 helpful votes
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Nothing to worry about
November 7, 2018

Booking at Reservations.com is safe and secure and you won't have anything to worry about. Just saying it right here especially for those who're going to be using this site for the first time. I've used this to book a hotel in Chicago and in Miami and both times the site have not let me down.

Date of experience: November 5, 2018