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Big savings up to 60% off on hotels in top destinations. Book your hotel now with Reservations.com
Reservations.com has a rating of 3.9 stars from 6,023 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservations.com most frequently mention great job, hotel room and young man. Reservations.com ranks 4th among Hotels sites.
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Very dubious business practice of hiding behind legitimate hotel web sites, and non refundable fees even upon proper cancellation. Then they offer to waive the non refundable amount if you decide not to cancel on condition you agree to a non refundable booking. Bait and switch ransom like practice. How many unsuspecting clients can they lure? Shopper beware!
I goovled a hotel in Denver and thought I was on the hotel website and called the phone number listed and a woman answered the phone. I was not able to understand what she said when she answered the phone so I asked If I was calling Wooleys in Denver by the airport and she said yes. I booked the hotel and then received an email with my reservation confirmation and noticed it was from reservations.com and not from Wooleys. I called the phone number in email and told reservations.com that I was lied to and I had asked if I was talking to Wooleys and was told yes and that was not true. They would not remove the reservation.com fee and so I ended up paying more for the hotel. I DO NOT recommend reservations.com AT ALL. They are deceptive and charge more than the actual hotel charges. The hotel was beautiful. Too bad reservations.com ruined it for me.
I had a sudden death in the family that caused me to cancel my reservation outside of the allowed cancellation window. Reservations.com did the right level of due diligence to confirm my story as they should, but did not make it painful. I feel that they cared.
Reservations.com is one site you can trust. It's 100% legit, trust me. I've booked through their site a couple of times already after my successful first try. Got a good deal on a good hotel and been going back to their site again and again for future bookings.
Reservations.com has great pictures of hotels, like any booking site. But they also provide customer reviews of these hotels so you don't get fooled into booking a "nice looking" hotel in pictures only.
Not all can stay in a Ritz or Hyatt, like me. I'm glad that Reservations.com also provides options that are more suited to my budget and provide hotel reviews of others that have stayed in these budget hotels.
I didn't choose the right place by mistake. The customer service were very active and nice with me. Will pay more attention next time:-)
The reservation was very fast compared to other platform we used before. It's a little bit expensive but it's worth the price. Happy life
reservations.com helped me book a room for my wedding. That was a big risk in the beginning, but trust me their services took me less time compared to searching all over the Internet for a good room and price
If you want to end up staying in a good hotel, it's best to also take into consideration the top recommended sites that Reservations.com provides. I've booked my hotel rooms in the recommendations they offer and haven't regretted since.
Booking a hotel used to take a long time. Now with Reservations.com, you get to make your hotel reservations in half the time or less!
My mother told me not to say anything unless I could say something nice. Enough said, but we won't be back - to Kingston yes, but not the hotel.
I had to turn around and go back home due to emergency and they would not refund or give a coupon. They didn't show any consideration to me at all.
Ending up with a good hotel before was really purely luck especially if you don't know the place yet. Good thing about Reservations.com is that they give you choices so you can make a better and more informed choice when it comes to the hotel you're going to stay in.
A very convenient location for airport use... great service for drop off at airport and for pickup from returning flight. Very personable and prompt driver
Very friendly website. I used to make my booking over phone usually but after using this service. I am really happy overall now.
I visited few sites before and stopped on this one because I found out about some great deals. Made reservation and call the hotel few days before just to check if everything is fine. I had a great trip and even better time in hotel spa. I'm so glad I stopped on this site because they have a large range of hotel lists.
If you're not sure where to stay Reservations.com will really help. Finding a hotel to stay in a new place can be scary but with this booking site, you can check prices and reviews before booking so you get a better choice.
Searched for booking services and stumbled upon Reservations.com. It looked legit so I tried it. It was the best decision I made. It was quick and instant booking.
Booking at Reservations.com is safe and secure and you won't have anything to worry about. Just saying it right here especially for those who're going to be using this site for the first time. I've used this to book a hotel in Chicago and in Miami and both times the site have not let me down.
Answer: Call your credit card company and report it as an unauthorized charge. You may have to cancel your card and get a new card and card number, but it's worth it.
Answer: Impossible to get money back. They're just scumbags!
Answer: Yes, this company charges a fee, which it will not refund even if you cancel your reservation within minutes!
Answer: Hello, Thank you for question. Please contact us at [email protected] so we can better assist you with this matter. Thank you for your consideration and we look forward to hearing back from you. Sincerely Reservations.com Support Team
Answer: It can be, if its refundable reservation. Every reservations has a different cancelation policy. Mostly last minute reservations are not cancelable.
Answer: My experience is the same. reservations.com obviously nails a lot of unsuspecting Canadians this way. They don't make any attempt to help you out when they are confronted by this way of hosing us. Its a sleazy organization.
Answer: Hello Brodie, We have sent you an email this morning regarding your concerns. Please email us directly so we may assist you. Sincerely, Customer Support Reservations.com
Answer: Yes, you were billed. Call your credit card company and report it as an unauthorized charge. Your company should remove it, send you a new card and assign you a new card number.

