RehlatReviews 814

Booking ID *******. It is been more than 3 months I am waiting for my refund. I have sent many emails & contacted the call center. I do not find any reply for the emails & call center executives just show sympathy for no refund but no solution. Executives only reply is that all details are forwarded to management & you get the solution in 1 day but last 3 months nothing has happened. Rehlat is running scam by attracting the consumers with attractive prices when consumer try to book ticket money will be deducted but ticket will not be confirmed without disclosing any reason. Then they start lying saying Airline needs to confirm ticket & so on at the end booking will be canceled without confirming ticket. They make the consumer to beg for the refund & there will be no action from management.

I advise all to stay away from Rehlat to save your hard earn money. Don't fall into their cheap prices trap as I did. Rehlat the looters.

I book a hotel room they took the money no confirmation at all, this people web site look like a scamming web site.

This is the worst company i have even dealt with dont never use this website, its a complete scam. I booked my ticket and it was never issued however the money was taken from my card. I had to book a new ticket through a different website. I've been calling them weekly (it's been 4 months) and they still have noT refunded me for a ticket that was never issued. I am planning on taking legal action against them. As they stopped answering my calls and emails.

Dear Rehlat Team

Im booking one ticket riyadh to islamabad 7 november this booking id ******* due to not confirm ticket im requesting to refund my amount 1177. 05 + 100.00 than i got mail from rehlat your money credit your account in15 working days and still now not refund my account more than 25 working day please refund my amount immediately. Thank you

I booked ticket with booking id *******for my family and they didnt Confirm it. I got a mail that the prices have increased and I need to pay 140 SAR More which I refused. They promised to refund in 20 working days
Already 40 days passed. Countless calls and mails but to no avail. Everytime same answer from customer executive. BIG SCAM

I booked a ticket from their site and later they said it's sold out. They gave me the next flight at an additional cost.
They didn't support me and the next flight as well sold out. Their customer service is very bad. Their Egyptian team just doesn't want to admit Rehlat's mistake.

Booking ID*******, I tried to make a booking on 30 March2023, Rehlat collected my money and No ticket issued, I requested Full REFUND to my credit card, they informed with 20 woking days the amount shall be redited to your account and now round 40 day and hundred of calls and mails I have sent to them, No reply at all, the custome care agent when they answer my call " we shall send a note to the concerned depatment and they will update you", Hundreds of calls and each time they tell lies and finally no Refund till the current monent.

Dear Rehlat,

Ticket Number ******* was just received on Sat, Jul 24,2021, at 7:34 AM Rehlat / *******@rehlat.com but I'm refunding since September 2020.

I just want to follow up out refund since September 2020. We're receiving the same message from you for the last 13 months but still, nothing happens. Please give me an update when you can refund my money.

Now, no one replying to any of my follow-up emails.

On april 9th 2020 I was scheduled to fly with Oman air line from DUBAI-MUSCAT-THIRUVANANTHAPURAM This concerned flight WY 614. This flight was cancelled by your airline due to the coronavirus.
Booking ID: *******

Now it's more than 365 days i am waiting for your refund

Booking ID *******. I have been waiting for my refund to be processed for more than a month. Rehlat comes with a new lie every day. At least twice they confirmed 'we are pleased to process your refund' but next week comes with a new stupid excuse. Here they again respond saying it is forwarded to the financial department, will do it on a priority basis and blah blah. But they are professional paid liars. Keep your hard earned money away from these robbers please.

I'm waiting for refund amount from last 18 months from Rehlat travel but no response. I checked with oman airlines they said amount processed on 1st October 2020. The below is the ticket details

Rehlat Booking NO *******
Ticket NO **************
Passenger Name Abdul Hussain
7th April 2020 Kwi to Hyd return 27th April 2020

Rehlat Booking No *******
Ticket No **************
Passenger Name Abdul Hussain
27th June 2020 kwi to Hyd return 6th August 2020

I booked tickets worth of ******* AED, on 26th June 2021. However the rehlat not able confirm the tickets. So I asked for refund and its now 4 months, I sent many mails and phone calls.

Everytime getting only one answer, they will process refund asap and clarify within 24 hrs.

Still nothing done.

Havent seen such kind of worst service provider.

Dont book your tickets with Rehlat.

BOOKING # ******* - I HAVE BEEN FOLLOWING UP THE REFUND OF THIS TICKET SINCE MARCH 2020 BUT THE COMPANY CONTINUES TO GIVE CONSTANT LIES ABOUT REFUND PROCESS. I HAVE FILLED UP TWICE THE BANK DETAILS THE ASKED BUT FOR MORE THAN A YEAR NOW I HAVE NOT RECEIVED ANY AMOUNT! I CONSTANTLY FOLLOWED UP WITH THEIR "CUSTOMER SUPPORT" MONTHLY, UNFORTUNATELY THEY DO NOT RESPOND ANYMORE. WHAT A SCAM!

Make unconfirmed reservation take money when ask for redound waste your time Very Very bad fake Rehlat

I have been all my life booking online for me & my family, never ever had such horrible experience.
I am on a couple days trip & i booked for my flight, transaction was done immediately with the pricy ticket amount then i got email & note telling (quoting): Your booking ID: ***** is unsuccessful. We have received the payment of **** for the transaction. We are waiting for your ticket to get confirmed. Because of busy server or unavailable flight destination!?

That was horrible cause i was booking just 3 days before my travel, i lost one day just trying to contact them by all means by phone calls, emails with no response.

I was lost, i have to arrange for my work, pickup, accommodation, pcr test and online health check in for my destination... i was in a whole miss.

I started to cry & my whole day was miserable.
I won't ever book with them.

And they never gave me any promo cods or discount,, always manipulating about discounts.

Please never book through this site. Worst customer service and highly unprofessional.If by any chance u need to cancel your ticket or ticket got cancelled, Rehlat company won't refund a penny. Everybody charges 40-50AED as convenience fees, but they charge hefty amount and in case of cancellation, equal the ticket amount which is very strange so that customer don't get any refund if ticket het cancelled. Kindly be very cautious before booking through Rehlat. Worst experience ever.

Hello,
After many emails and phone calls, Rehlat replied before two weeks with the following:

Social T. – Rehlat Rep9/14/21
Dear Osama,

We regret the inconvenience caused. The refund is in process, will update you once the refund is processed.

This is the same statement that Rehlat used to send for any complaint, just to calm the person a bit. Now I sent follow-up emails and did many phone calls with Rehlat but nothing has happened. It is just another lie for stealing people's money. How come a simple refund process takes this long time! The intention is clear.

Any advice from anyone on how to follow this legally in Dubai?

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Ticket ID ******* this is towards Oman Airways on 31st March 2020, the flight was cancelled by airlines due to airport closure due to pandemic.
The refund is pending for more than 1.5 Years. Once I asked about refund on March 2020, they informed me as per airline policy they can place the request only after one year. Oman air didn't start service from UAE till now. I again raise the refund request after one year. They informed me it will take 90-120 days. That time also almost left. Now Rehlat is not responding to my mail also. I send about 25+mail about this matter. I am waiting for more than 1.5 years in this difficult time to get refund.

Please help me get the refund it's hard earned money. This is loosing trust on Rehlat.