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RedbubbleReviews 2,130

2.7

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Redbubble Reviews Summary

Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.

This summary is generated by AI, based on text from customer reviews

service
276
value
269
shipping
274
returns
153
quality
248

We monitor reviews for authenticity

Singapore
1 review
2 helpful votes
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Ordered a phone case in December and still hadn't received it in the 3rd week of January. Emailed them and told to wait another 2 weeks for it, emailed them mid-Feb saying I still haven't gotten it. They said they've dispatched another one a week after that but didn't receive that one either. Had to wait another month to get my refund. All in all, 3 months of waiting for 2 phone cases that never came and for my refund. Very frustrating, don't order from them ever.

Date of experience: May 19, 2013
GB
5 reviews
7 helpful votes
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Ordered a t-shirt in ££'s and wondered why t took so long to arrive. When it did, it was from the US and I got slapped with an £11.30 customs charge. Almost as much as the actual t-shirt I ordered. I admit I didn't read all the small print, but when you order in ££'s you assume it's coming from the UK. Can't review the quality of the t-shirt as I rejected it at the sorting office and am awaiting a full refund.

Date of experience: May 18, 2013
California
1 review
2 helpful votes
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Ordered a tshirt and it took ages to arrive. Terrible quality with a cheap, iron-on design that's crooked. Way overpriced. Please don't waste your money here.

Date of experience: May 15, 2013
GB
1 review
1 helpful vote
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Been waiting for my sister's 18th birthday present for ages. She is a big American Horror Story fan and Redbubble seemed the ideal place to get her something different. I recognise I am from the UK and should expect to wait longer but I have waited long enough thank you very much. If it was free postage I probably wouldn't be as annoyed but I paid an extra £4-ish for postage. Glad I didnt pay even more for 'next day delivery' because it's clearly a pile of rubbish.

Date of experience: May 7, 2013
California
1 review
2 helpful votes
Follow S C.
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I have ordered from RedBubble and recieved absimal shirts, only half of the design was printed. I have contacted them several times to try and get the shirts replaced and have been completely ignored by the company. They are no good and will just take your money and give you a crap product.

Date of experience: April 22, 2013
Missouri
1 review
2 helpful votes
Follow Mary K.
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Ordered my shirts last week and recieved them yesterday. The quality of the shirts is awesome (american apparel) but the screen printing is a little sketchy. I'll have to wash them to see what I really think. Overall, I'm happy.

Date of experience: April 17, 2013
Brazil
1 review
2 helpful votes
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I ordered a t-shirt last year and it didn't arrive here. I tried to contact the support center to figure out what was going on, but they didn't give any help and refund. Here's my advice for potential customers: STAY AWAY!

Date of experience: April 12, 2013
Texas
1 review
2 helpful votes
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Add my experience to another "lost in the mail." After 14 days since shipping out, I looked at the tracking info and it had stalled at the main post office in San Antonio 13 days earlier. There was no update after that and I didn't get the package. Contacted Redbubble via their Chat feature and was told to go check at the post office. What is this, 1950? My neighborhood has plenty of shared mail boxes for parcel deliveries so I doubt they couldn't fit two stickers in one of them, if not my personal mailbox, and I didn't get any notice for pickup. But they wanted me to go stand in line and ask anyway. Then the Redbubble rep told me to give it another 5 days. Look, the last tracking update occured 30 miles from my house 14 days ago. I don't think 5 more days (for a total of 19 days) is going to make a difference. But in the Redbubble universe, I guess this is how things work. Seems like a lot of items get lost for some reason, but since they couldn't just resend my $5.00 order on the spot, I don't think they're too worried about customer retention, so I'm done with that site.

Date of experience: April 12, 2013
North Carolina
1 review
0 helpful votes
Follow Amy W.
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VERY Rarely am I so happy about an product/order that I search it out to make a positive review. I love the t shirts we got! Excellent website with ample information and options. I got my order in exceptional time. And the product was better than I envisioned it!

Date of experience: April 11, 2013
NL
1 review
2 helpful votes
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Bought something, got lost in the mail, service, email back that and that day, I mail back and I need to wait another couple weeks. What the $#*!, even now I still got not my money back and still fighting with them! Never buy here!

Date of experience: March 29, 2013
Arizona
1 review
2 helpful votes
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Okay so my Hudbands birthday is coming up at the end of the month, and he LOVES Dragonball... And what better way to show it than to get him a sweater with a Dragonball?!? With all the selections I ended up buying 2 sweaters a shirt, and a batman iphone case (lol). They came in the mail much sooner than I expected and I really like the quality. My husband hasn't opened his presents yet but I can not wait to see his face. I think it was definitely worth it and probably will use redbubble for future personalized gifts! :D 5 stars for me!

Date of experience: March 22, 2013
GB
1 review
0 helpful votes
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Orderred 4 cards online- i was a bit worried after reading all the reviews but i decided to risk it as i really liked what i saw, to my suprised order arrived on time (today actually) - 6 days after i received the dispatch email. Everything was packed securely and was undamaged (sent from California) The quality of the cards is excellent, very good printing paper, it's more photo paper if you know what i mean. I cant comment on any other stuff they are selling but i would say prints, cards etc i will be orderring again. Try it.

Date of experience: March 20, 2013
New York
1 review
2 helpful votes
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I ordered a sweatshirt
February 26, 2013

I ordered a sweatshirt. It got lost in the mail, and RedBubble kept changing the subject and dodging the questions I had for them about it. Complete BS, and when my friend FINALLY got his shirt 3 months late, it was filthy, cheaply made, crooked, and a cheap plastic iron on design.

Date of experience: February 25, 2013
New Jersey
1 review
6 helpful votes
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I've had a wonderful experience with RedBubble. If I've had problems or questions, they have been quick to respond. Products I have ordered have been good quality. IPod case is the standard hard plastic, two piece deal that isn't preferred but allows for best quality image printing. Stickers are standard paper stickers, but I wasn't planning on putting them on my car or anywhere else outdoors, so that was fine with me. The shirts are your standard American Apparel brand, so don't expect Gildan or anything. Also, American Apparel shirts have a tendency to shrink, so just keep that in mind.

Date of experience: January 9, 2013
Australia
1 review
2 helpful votes
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Nextn
January 7, 2013

Nextn
Next n.
Redbubbble
2 minutes ago

WARNING: KEEP AWAY FROM THIS STORE.

Shirt arrived 2 months late. Dirty. And made of the cheapest material i have ever seen. Packaging was a pitiful black plastic bag.
If i knew the store was based in Melbourne australia before buying, i would never have purchased from redbubble. 2 cities you wanna keep clear from when buying stuff from, Melbourne and brisbane australia.

Date of experience: January 6, 2013
Washington
1 review
2 helpful votes
Follow Polly E.
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Overall a good site with a very friendly community, but an extremely frustrating process in trying to get paid. It takes many back-and-forth emails, proof of your sales (though it's right on THEIR site), and a lot of excuses before you actually receive payment.

Date of experience: January 6, 2013
Pennsylvania
1 review
0 helpful votes
Follow Rachel K.
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Ordered 10 stickers and got cheap computer paper print outs. Would not recommend!

Date of experience: December 11, 2012
New Jersey
1 review
1 helpful vote
Follow Danica C.
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I accidentally ordered iphone covers rather than ipod covers. I sent and email and received a response the same day. They let me keep the bad order and gave me a voucher covering the ones I needed (for the same amount I spent originally). I was very happy with the service I received. As far as not agreeing with many of the things they were selling, it is part of living in a free country.

Date of experience: December 6, 2012
Tennessee
1 review
6 helpful votes
Follow Cat F.
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In the beginning, it was great. I could make my designs and get paid from people who liked it enough that they actually wanted to buy it!

It was the coolest thing I think I've seen around lately for artists and I was loving every bit of it!... but then things started tumbling a bit out of control.

Well, I had a lot of control over my account at first, but then things were just getting weird. I couldn't get any of the money that I was supposed to be receiving for what I had sold and when I tried getting help from RedBubble staff, nothing was working and I wasn't getting any kind of reply. I was getting really worried about what was happening there and decided to deactivate my account.

Yeah. That didn't make much of a difference. They still sold my art and they took all of the profits. I wouldn't be the slightest bit surprised if my art is still being sold by them right now, even. But am I receiving any of my earnings?

Nope.

Lesson learned. Look these things up before you sign up for that kind of stuff.
If it's too good to be true, then it probably is.

Wish I had seen all of these reviews first and figured out not to share my designs there in the first place.

Date of experience: November 30, 2012
Australia
1 review
0 helpful votes
Follow Kim Y.
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It's a dubious site where dissent is deleted and customer problems ignored. Beware.

Date of experience: November 30, 2012

From the business

Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.


redbubble.com
Founded in 2006
Melbourne, Victoria, Australia