RedbubbleReviews 2,130

I wouldn't buy another item from them if they paid me. First of all i had to collect it from the post office myself because the charges for entering the country still had to be paid. I thought that was what postage costs included. The tshirt was only half printed. I could not get in touch with them regarding the problem. I sent them two emails and when they did decide to reply it looked like someone had hit a wrong button. It did not make any sense. I had to show it to a few people because it looked so silly. Eventually i went to trading standards on how to deal with a refund. They gave me some good advise and it is currently being investigated. My daughter has had to save up to treat herself and then she has to deal with this. I would strongly advise you don't touch them with a barge pole. This t-shirt was bought in august. It is now almost november and it is only just starting to be looked into.

I had read a lot of the reviews on this website as I was quite worried when I found out it was a US based company and not UK as I first thought. I have to say that I did contact them concerning duty charges before my order came and they emailed back saying they would foot the cost if I produced proof of charge. I ordered on the 21st of September and got an email of despatch on the 23rd. The items came on the 28th which I thought was very good and what's more I didn't pay any duty. I ordered 16 cards which I don't think I would have got anywhere else because the designs were really unusual. I am really happy with them and the service. I know larger items have been a problem for some but I would definitely give them a go for unusual and very reasonably priced cards.

August 2013:
Great design choice, chose a hoodie and t-shirt to judge quality and fitting (I need XS in UK so finding clothes that fit is difficult).
Order took an extra 3 days than the 10 working days stated.
Also had to pay £11.30 customs charge at the post office depot (I didn't have to pay when ordering from EMP, also USA based.)
Upon opening:
Minimal packaging (Good)
Good fitting
However the designs on both garments was printed on, rather than being embedded in the fabric. From previous experience, this tends to lower the wearable life of the garment and can crack/peel after a few washes.

As a student, I cannot afford to keep paying the customs tax. This and the print quality would stop me buying again.

Wonderful site I would recommend it to everyone! The designs were fantastic and I ordered 5 tees and 1 hoodie. They arrived a day before they were meant to and all the designs were beautiful. The hoodie is a light weight hoodie but is still incredibly comfortable. I had a problem with one of the tees as it was a slightly different colour, I filed for a return and within a day they offered me a full refund or store credit and they also let me keep the top! Absolutely wonderful site

Robert: Hi
Here is why I won't be ordering from Red Bubble any more:
Every time I go to log in, it says my username and password is incorrect
That's just not true
So every time I want to look at something, I have to send a new password to my email
Robert: This might help:
It's too annoying, and I won't be buying any more
Robert: http://support.redbubble.com/kb/top20/im-having-trouble-logging-in
FALSE
I'm not an idiot, I know how to log into things
You have a problem in your coding
Talk to the programmers
Clearly you aren't reading/listening to what i'm saying
Obviously I have resent my password in order to log in
You proceed to send me a link telling me how to reset my password?
Way to go red bubble
Thanks ROBERT, I'll be sure to let everyone know how helpful you were
Robert: Did all of the information in the link prove useful?:)
Listen Raj, you need more training
Decide not to hit that enter button?
Come on, give me some more gold for my blog
Robert: Have you tried all of the suggestions in that link?
Name all the suggestions for me
Robert: Please read the link.
I don't know how to read
Tell me why your programming is lacking
Was it also outsourced to India?
Robert: We are here in the US. Yet how can we help you specifically? Please try the suggestion we are providing.
Please read this conversation
I have already done that multiple times
Robert: DOne what exactly?
Robert: Done
Read the link
All of that
So now what's the next step
Robert: If you've tried all of the steps in the link, perhaps you would like to clear your cache and cookies.
Why don't I have to do that with the other 5 websites I log into everyday?
Too much effort
I can buy this stuff from other vendors without the programming issues
Robert: Clearing cookies and cache may be of assistance.
Yeah you mentioned that
Robert: Did that work for you?
Nope
Robert: If all of the information provided in the link did not prove useful, nor the clearing of the cache and cookies, you are welcome to contact us here:
Robert: http://support.redbubble.com/home
Robert: Thanks for contacting us.
Again let me remind you that I will not be purchasing from Red Bubble and I will be posting this online for others to be forewarned.
Thanks for the "help"
Robert: Have a nice day.

Do not order here. This is overseas. If there is a problem with your order, you cannot contact anyone and no one will respond to you. There is no way to track orders and they don't give refunds! Aghh. I can't believe I was so stupid to order from them without researching first. I am so bummed. There is some weird email form that no one even answers.It just sends you an automatic response. It literally tells you to be nice in your emails! That just tells me they have a lot of angry customers.