On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Redbubble Reviews Summary
Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received my order quickly, and the product is very good quality (2 - 2XL T-Shirts). I am very happy with my whole experience and would definitely order products from RedBubble again!
My order was shipped 11 days ago and no sign of it yet. You can't contact anyone directly and have to send an automated request...
Great range of products, I found exactly what I was looking for but couldn't find anywhere else, and very prompt delivery to me in Asia.
I'll use again, for sure
- Neal (HK)
Redbubble is fabulous! The quality of the product meant that I ordered the wrong size shirts which are gifts for Christmas. I assumed the shirts would run small and ordered a size up. When I received them, I realized my error. These are quality t-shirts that run true to size. I contacted Redbubble, received the same shirts in the correct size needed- and was told to donate the other shirts to Charity. Love this! The communication was excellent and I was notified when the new product was on it's way. I will definitely look to order from this company again :)
Avoid using this company at all costs. Customer service in non existent. Did not want to listen, and seemed to be reading from a cue card. Estimated delivery? Don't believe the dates they give, it would probably turn up a week late
Hi Steve,
Thanks for your feedback. One of our customer experience team members will follow up with you via email on this order issue. Please check your inbox when available!
Warm regards,
Redbubble
The quality of the goods we received is so good people who come to my home keep saying how much they like it and asking where we bought it from
Amazing products and great costumer service and problem solving. I totally recommend and hope they stay in business so I can get more stuff!
RedBubble is the best - super quick service, great quality product and very understanding staff... would buy a million times :)
Ordered for the first time and used paypal as i feel more secure this way. Ordered some jake paul t shirts and was worried that they may not be up to much quality wise but fantastic quality is what i got and the delivery was very quick, would use again very happy with the products and service so far.
I can buy lovely things on Redbubble that I cannot find elsewhere. Prices are reasonable and delivery prompt.
Herianna was awesome! I requested an exchange and she gave me a voucher to place my new order and said I could simply give my original shirt to a friend!
Thanks RedBubble!
You gave me an order number, but not a tracking number. The shipment is late and I don't know why, nor where it is!
The order # *******
Hi Abdulrahman,
Thanks for your feedback. One of our customer experience team members will follow up with you on this order issue via email. Please check your inbox when available!
Warm regards,
Redbubble
Rick and Morty, Sponge Bob, hippie stickers you name it redbubble has the sticker for what ever you want.
The tshirt I ordered was a great design fits me nicely and good value for money It came nicely packaged with a nice zipped bag when I wore my tshirt for the first time my friends thought it looked great on me as it helps me show off my proud identity
I ordered 9 shirts with prints from different artists. The shirts arrived the next week, within the timeline I had been given. When the shirts arrived they quality of the both the prints and the shirts were excellent. Shirts were from Canvas Bella, a brand I had worn before, and has held up well.
Unfortunately, despite trying to follow the sizing chart, the shirts were a little too large. The return process was simple, and easy to begin. Despite it being a relatively large order (9 shirts), customer service immediately submitted a new order to replace all the shirts with the smaller size. Further, I was told that I didn't even need to return the original shirts, and could donate them or give them to someone else.
The entire process from ordering, to returns, was smooth and easy to follow. The quality of the final product was excellent, and their customer service response to my issue couldn't have been better.
This as my first time using RedBubble, but it won't be my last.
Nice professional shipping. Love all the stickers. They are so creative and great quality. There is something for everyone and you can even make your own. Also- its not just stickers but shirts, bags, phone cases, etc.
Amazing service! Ordered my Redbubble tee in a large and when it arrived, it was too big for me. I was so sad to have to return it to get a smaller size, but once my request was processed they said I could keep the one I had and that they were already sending me a new one! Great service, and the tee itself was adorable!
In response to my comments below, Redbubble refunded my purchase. It is much appreciated. However, as stated below, no products reached me. What is the purpose then, of providing clients with the hope of receiving customized shirts, only to give them a full refund in return?
Thank you again for your assistance - but please keep this in mind in future.
--
Original post:
Two shirts ordered in August, estimated delivery 6 September. It is now 8 October, and casually noted on their website that it was DELIVERED, incidentally on the day that I am supposed to follow up a missing order. The administration of finding my order thus becoming my problem.
Redbubble is a fraud of a firm. Absolutely disgusted in this scammery.
Hi Raun,
Thanks for the feedback.
We're so sorry to hear you had a less than stellar experience with us. Your order absolutely should have made it your way and we apologize for the inconvenience this caused. To make up for the trouble this caused, your order was completely refunded on 8 October.
If you still have questions or comments, please don't hesitate to let us know.
Received poster at date specified. Poster was of a poor quality, and print had lines in it. Also print was damaged and had creases in it.
Hi Kevin,
Thanks for your feedback. One of our customer experience team members will followup with you via email on this order issue. Please check your inbox when available!
Warm regards,
Redbubble
Fast delivery, excellent customer service.
Many different styles and fabrics to choose from. My favorite is the unisex t-shirt it's very soft and longer in the Torso then the classic t-shirt. Overall excellent experience.
I'll be back soon for more!
From the business
Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Marketplace Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ruth,
Thanks for your feedback. One of our customer experience team members will reach out to you shortly via email regarding this order issue. Please check your inbox when available.
Warm regards,
Redbubble