Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
RedBoxSoftware offers Microsoft software downloads, including office applications and antivirus tools, at affordable prices with free shipping in Australia.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Contrary to some reviews, RedBoxSoftware offers one of the most affordable Microsoft software products in the US with a price match offer.
Just found out there were no more product keys well after 24 hours after the purchase. Now I cannot get a refund for 3-5 more days. I needed the program for a college essay and money has been really tight for me. I had just saved enough money to pay for the program. Should have done my research. I can't talk to them on the phone and no replies to email. Chat took well over an hour just to receive the message that they were out. AVOID THIS COMPANY! After reading some of the reviews now I am concerned that I will even receive a refund.
Microsoft dictates what you buy what works and charges you for everything with no support to fix their mess.
David Hoppe, you have already been refunded. We're sorry for the trouble but system requirements are listed along with the product description for a reason - to make sure that your system meets the software requirements prior to purchase.
I was unable to download the software I purchased on the site and was promised a full and immediate refund. Three weeks later, and two more complaints, and the refund has not been processed. Of course, I've raised the issue with my credit card company which has always come through for me but I question the legitimacy of a site that refuses to honor its promises. Don't buy from them. Plus their prices are higher than others.
David Hoppe, our prices are one of the lowest online. We even offer price match by up to 5%. You have also already been refunded. And like I said in the previous comment, system requirements are listed along with the product description for a reason - to make sure that your system meets the software requirements prior to purchase.
24 hours later, i am still waiting for my download link and product key to be emailed to me. I have not been able to contact the company since placing my order. They do not respond to emails, the phone number is an automated line that lead nowhere and is now saying they are closed for the new year festivities, and that online orders will still be processed immediately. It also says their live chat service will remain open, but a quick check of their website indicates no such service exists. I can not even cancel my order on their website. Do NOT waste your time with downloadable software from this company if you need it in a timely fashion. I'm going to lose a client because they failed to mention holiday hours when i placed my order and aren't living up to their garauntees on their website.
May we have your order # so we can look it up on our records? By the way, the chat support is available as indicated by the green chat icon on the right panel.
Answer: I got the same lame answer when I had to return a defective computer and tried to install my software on a different one. NEVER purchase software from this company again.
Answer: Go to the police and report it as internet fraud
Answer: With the number of people that have had problems with Redbox Software I would avoid them like the plague. I found Tegia excellent on all fronts
MS Office Download offers Microsoft softwares and applications like Microsoft office, windows, antivirus, office apps at affordable price with Free shipping across the Australia.


We apologize for the inconvenience. As per our record, your order had already been refunded Ms. Anna Hicks.