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RedBoxSoftware

3.5
redboxsoftware.com

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RedBoxSoftware Reviews Summary

RedBoxSoftware offers Microsoft software downloads, including office applications and antivirus tools, at affordable prices with free shipping in Australia.

This summary is generated by AI, based on text from customer reviews

service
25
value
21
shipping
20
returns
23
quality
21

We monitor reviews for authenticity

Philippines
1 review
0 helpful votes
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Excellent service
February 26, 2016

redboxsoftware.com provides amazing customer service.
Products of great value!
I would highly suggest this website to everyone

Date of experience: February 26, 2016
New York
1 review
0 helpful votes
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Best experience ever!
February 26, 2016

Chatted with the tech rep. And they've resolved my problem with office 2016 home and student. Thank you redboxsoftware!

Date of experience: February 26, 2016
California
1 review
0 helpful votes
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Great deal!
February 26, 2016

Purchased windows 10 home premium with a cheap price and the product was delivered right away! This the website ever!

Date of experience: February 26, 2016
Australia
1 review
0 helpful votes
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Great website!
February 26, 2016

This the best website to purchase cheap software! Great! I recommend this website..

Date of experience: February 25, 2016
Philippines
1 review
0 helpful votes
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I've been looking for an affordable Microsoft Office since
I was having an issue with my computer which made me sick
Doing my home base activities. I'm so fortunate I found this
Site that deals everything I need.
I can guarantee you guys, this is not a scam and I am really
Satisfied with their excellent service.
All files are so easy to install. Thank you guys for the great help..

Date of experience: February 25, 2016
Philippines
1 review
0 helpful votes
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The best website!
February 25, 2016

Well im surprised that the website has the most cheapest microsoft product. I have purchased office 2016 home and business and it work like a charm!
This is not a scam website and i recommend to check the website! :)

Date of experience: February 25, 2016
Philippines
1 review
1 helpful vote
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Recommended website!
February 24, 2016

This site would appeal to the average person in the way that it is
Very simply done, and everything is very easy to find. There is no
Messing around here. People with no technical back
Ground would definitely appreciate the simplicity and ease of
Navigation in this site. The software I ordered was excellent value for money, much cheaper than I'd seen it anywhere else. The delivery was not only fast, but I was kept up to date with when it would be delivered, with an hour slot on the day. Excellent, value for money service, thank you!

Date of experience: February 23, 2016
Philippines
1 review
0 helpful votes
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I was looking for a cheap Microsoft Office because my computer crashed. Purchased Microsoft Office 2013. Got the codes and downloaded the file in less than an hour. Installed the software and registered the software and it registered. Many Thanks RedBoxsoftware!

Date of experience: February 22, 2016
Texas
2 reviews
5 helpful votes
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I tried to buy a copy of Microsoft Outlook 2010 from redboxsoftware.com. This turned out to be a mistake. It appears that redboxsoftware.com is a some type of fraud / hoax. To be sure, they did take my money. The first (strong) hint that something might be wrong, was the Email with the license code. The Email didn't come from redboxsoftware.com. It was from *******@softwaremart.ca. The Email had a license key (more on that later) and download instructions. The download instructions said I would download an ISO, that I could burn onto a CD/DVD, for installation. Not true. The download was actually an EXE from a (very slow and obscure) cloud site.

The download was 499 megabytes which seemed rather high. Suspecting malware, I scanned the EXE several times. No malware (apparently) was found. Running the EXE revealed that it was a self-extracting program. After extraction I had both the 32-bit and 64-bit versions of 2010 Outlook. That probably explains the size of the EXE. My machine is 64-bit, but I have other 32-bit Office programs already installed (Word 2010). As a consequence, only the 32-bit version of 2010 Outlook would install. This worked rather smoothly.

The next issue was the license code. The initial license code failed (invalid according to Microsoft). I complained and got another license code (from *******@downloadmsoffice.com). This license code was invalid as well.

My guess is that redboxsoftware.com is fraudulent enterprise. The same conclusion applies to softwaremart.ca and downloadmsoffice. My guess (and it's just a guess) is that they are (trying) to use stolen VL (Volume Licensing) keys or (illegal) license code generators. Either way, they are not selling legitimate Microsoft software with legitimate Microsoft license keys.

Don't do business with these folks.

Date of experience: February 14, 2016
William S. — RedBoxSoftware Rep
over a year old

Please don't make assumptions without actual facts. We can always refund your order if you are not satisfied with the service. You may contact us through the support options available for a refund.

California
1 review
3 helpful votes
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Took money no software
February 13, 2016

Ordered software $30 bitdefender total security 2 year. Too good to be true. Now need to call credit card company and initiate dispute

Date of experience: February 12, 2016
William S. — RedBoxSoftware Rep
over a year old

Your order had already been refunded.
Details from the comments placed by our support:
Feb 15,2016 1:18:44 AM|Complete
Customer Not Notified
REFUND Processed via Stripe - done || Out Of Stock ||

Virginia
2 reviews
3 helpful votes
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Redbox software scam
February 11, 2016

The minute you order your card gets charged, and an email is sent confirming the order. The next day another email informs that there is a technical problem sending the license. Request for refund triggers an email saying that another department will send a refund form. Then, nothing.

Date of experience: February 10, 2016
William S. — RedBoxSoftware Rep
over a year old

Can you at least mention your order number so we can look it up?

Australia
1 review
2 helpful votes
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Waiting for a response to order # ******* placed on 31/01/2016 Still no activation # etc regarding download of digital software
Is this company a hoax fraud?

Date of experience: February 9, 2016
William S. — RedBoxSoftware Rep
over a year old

Hello! I can't seem to find your order number. See screenshot > http://i.imgur.com/WzHQqFO.png

Colorado
1 review
1 helpful vote
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I purchased Microsoft Office Home and Business 2016 over 34 hours ago. The only thing I received was an email confirmation of my purchase. I haven't received a product key or activation code as promised. They do not answer their phones and failed to respond to my voicemail. When I emailed them asking for a refund, the response I received was a request asking me to verify my name, address and product purchased... even though the email I sent was a direct reply to my order confirmation which clearly displayed all of that information. I wish I would have read these reviews before making a purchase. Instead I'm afraid I've lost $145 to a scam and wasted a lot of time.

Update: order #*******. I'm still waiting for the supposed refund, which I was emailed a confirmation of, but I doubt I'll ever see it. It's been 3 days since I was promised a refund but there is no sign of it actually getting refunded on my card.

Date of experience: February 5, 2016
William S. — RedBoxSoftware Rep
over a year old

What is your order number so I can counter verify your supposed purchase?

Colorado
1 review
3 helpful votes
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I purchased last night, was sent the product key, I uploaded and was going to do a back up, I noticed another email address where mine should have been, I contacted Norton, they shadowed me and said it was a very old version of Norton 360 and more importantly it was registered to someone else, I have been waiting for over an hour on the phone and also their chat screen to no avail, I want to be refunded and no response yet, my order# *******...

Date of experience: February 4, 2016
William S. — RedBoxSoftware Rep
over a year old

Thank you for providing your order number. I'd like to forward your refund request but there are procedures we follow. Please send an email to [email protected] with a screenshot showing the error you are getting when installing. We apologise for the inconvenience.

Missouri
1 review
2 helpful votes
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Purchased msoffice 2016 yesterday, still have not received activation code, have called their number twice, after a long wait you leave a voicemail that is never returned. On top of that got an email saying even though I paid for 2016, when download begins it will download 2013 and I should take it up with Microsoft! So frustrated, what a scam!

Got a reply from their representative now, he found my order, great! Can I have the activation code now please!

Date of experience: February 3, 2016
William S. — RedBoxSoftware Rep
over a year old

I found your order (#500004481). We apologise for the inconvenience. That had been a known Microsoft issue which have also affected other sites.

Minnesota
1 review
2 helpful votes
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Office 2010
February 3, 2016

I ordered the Home & Business Office 2010, I received the download and product key with in the 24 hours they said. But the product key does not work, the direction they send you state that you should activate your software over the phone to "avoid any issues with microsoft" I did the online chat and sent emails and all I got in response (if I got a response) is the same unusable product key! I would NEVER buy from this company and will NEVER do so again.

Date of experience: February 3, 2016
William S. — RedBoxSoftware Rep
over a year old

What's your order number so we can at least counter check your order?

Illinois
1 review
1 helpful vote
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I agree. They are Terrible. I never got the product I ordered. When I questioned them they said they were out of stock and expecting more soon. I said please cancel my order. It been weeks and they still haven't cancelled my order or refunded my money.

Date of experience: February 3, 2016
William S. — RedBoxSoftware Rep
over a year old

What's your order number so I can at least counter check your purchase?

New York
1 review
2 helpful votes
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Made a purchase from this company and had a problem that I need to discuss with them. They do not answer their telephone. They do not return telephone calls. And nobody responds to their alleged live chats. Avoid them. There is zero customer contact available for this site.

Date of experience: February 2, 2016
William S. — RedBoxSoftware Rep
over a year old

On the contrary, we respond to various channels - call, email, chat, and even social media.

Texas
1 review
2 helpful votes
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Invalid software key
January 27, 2016

As with other reviews, I received a software key that was not valid. I contacted the company, sent screenshots as requested, and was told I would get a new key. After nearly a month and several more contact attempts including stating the urgency of getting it done in a timely manner, I have not gotten any more responses or a valid key and have just gone the route of opening a dispute with my bank to get my money returned. Pretty disappointed.

Date of experience: January 27, 2016
William S. — RedBoxSoftware Rep
over a year old

We actually provide replacement keys or refund if necessary. What's your order # so I can look it up or at least verify that you have indeed purchased?

Oregon
1 review
7 helpful votes
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Invalid Product Keys
January 20, 2016

They provided an invalid product key (one already used the max times allowed) and failed to provide a valid key after MULTIPLE contacts.

Date of experience: January 19, 2016
William S. — RedBoxSoftware Rep
over a year old

Hello! What is your order # so we can look it up!?

From the business

MS Office Download offers Microsoft softwares and applications like Microsoft office, windows, antivirus, office apps at affordable price with Free shipping across the Australia.


redboxsoftware.com
Costa Mesa, CA, United States