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Records Finder Reviews Summary
Records Finder has a rating of 3.8 stars from 8,151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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Description says I have 4 files nothing was on vehicle history very dissatisfied
I was expecting to get information and got nothing but info on the car itself, the specs as if I was buying it. It was a waste of money and gives nothing.
Hi Gabrielle,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We can confirm that the refund of $14.98 has been processed on August 31,2021. Please expect this to reflect in 3 to 5 business days.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
I was looking for someone in Canada and only had option to pick someone on United States.
Hi Charmain,
We understand you are having trouble locating the information you are looking for, and we sincerely apologize for the inconvenience you experienced.
Please be advised that our international searches are limited at the moment. I went ahead and refunded $14.98. Please expect this to reflect in 3 to 5 business days. Considering the refund, please be advised that you have been removed from our email listings, and your login has been deactivated.
If there's anything else we can help you with, please let us know. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Could not find a current license plate tag. What good is the service? Can't do what they advertise.
Hi Joseph,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
No information given AT ALL
I paid once, paid the upgrade and paid the upgrade again and still was not provided any information
Hi Robin,
We sincerely apologize if you could not find the information you were looking for on the site. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
I paid almost $20 for record, but I didn't get information only "no found".
Hi Ruslan,
Thank you for taking the time to give us a review. We sincerely apologize if you were not able to find the information on our website. We went ahead and tried using our secondary database and were able to find the owner. I have sent the result via email. If you need anything further, please don't hesitate to let me know. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Bought a report that was never given. Didn't refund the $, but kept it as a credit, if you can't produce the service, don't charge for it!
Hi Caleb,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We went ahead and refunded $12.95 since we were not able to provide what you needed. Please expect this to reflect in 3 to 5 business days. Considering the refund, please be advised that you have been removed from our email listings, and your login has been deactivated.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Report did not include all information stated before you purchase the monthly service.
Hi Alicia,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
It was a waste of money to not receive owner information.
Make, model, color, year, etc were obvious as I could view the car to view the plate.
Hi Allen,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Since we could not provide the owner's information, we went ahead and canceled your account. The payment of $14.98 has also been refunded. Please expect this to reflect in 3 to 5 business days. Considering the refund, please be advised that you have been removed from our email listings, and your login has been deactivated.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Promised particular reports and then once you pay, most of the information is located in the 'premium' report
Hi Candace,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
Please note that your account is active and will renew on September 24,2021. If you wish to cancel, please let u know before then. We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
I paid for a service which then the information I paid for- to find out who a car was registered to - was blocked.
Hi Karrie,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Please note that your account is active and will renew on September 22,2021, for $14.98. If you wish to cancel, please let us know before then. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Inadequate data available, I could not find or review case data from the 1970's.
Hi Richard,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
This my second time using this company. It came in the mail in a few days after ordering. Very easy and affordable process.
Hi Grace,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time.
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
I'm was searching in report the birthdate was incorrect. Can not correct and resubmit the search
Hi Steven,
We appreciate your feedback, and we're sorry to hear that you were having a hard time searching for the information you needed. We would definitely like to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to your response. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
My first free search said it had what I was looking for, paid the subscription so I could get a few dates I needed and nothing was there. Cancelled immediately but now I'm still out $15
Hi Tara,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We would definitely like to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to your response. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Hi Heather,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
After it said it had a report to purchase i entered my info to be billed it took my money and then said it doesn't have a report on the vin number that i was searching but still took my money
Hi James,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We have processed a refund of $12.95. Please expect this to reflect in 3 to 5 business days. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
All I wanted to know is if someone was married. Since marriages are usually on public record. So, how would a person know if they're dating a married man or not. Very dissatisfied.
Hi Connie,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you. We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Customer reps were excellent with rapid answer times.
Hi Eliane,
We appreciate you taking the time to give us a review. We're happy that you're satisfied with the customer service we have provided. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
It said it give me owners it did not. I did not need the thinks it gave me.
Hi Patric,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We went ahead and processed a refund of $12.95 since we were not able to provide what you needed. Please expect the funds to reflect in 3 to 5 business days. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Marco,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We would definitely like to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to your response. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315