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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.7 stars from 8,144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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I was trying to get information regarding my dad and the information doesn't match what I already know, so I feel ripped off. There was no added value with record finders. I will be canceling immediately.
You can get all the info they provided for free on a different website that has the same partners
Hi Katelynn,
We sincerely apologize if you could not find the owner of the VIN you were searching for on our site. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We have processed a refund of $9.95 for the Premium VIN Report you have purchased. Please expect this to reflect in 3 to 5 business days. The payment of $14.98 will allow you access to Unlimited Searches until September 17,2021. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Ripoff waste of money do not use this site, use anything else. Keep searching the web for a real site!
Hi Romain,
We sincerely apologize if you could not find the owner of the VIN you were searching for on our site. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We went ahead and processed a refund of $3.98. Please expect this to reflect in 3 to 5 business days. Your account has also been deactivated, and your email removed from our mailing list. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Hi Doris,
We're sorry to hear that you could not find the owner information of the VIN/License Plate you were searching for. We've also tried searching using our secondary database but were also unsuccessful. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We went ahead and processed a refund of $9.95 for the Premium VIN Report you purchased. Please expect this to reflect in 3 to 5 business days. Your account is active and will renew on September 16,2021. If you wish to cancel, please let us know.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
I am highly disappointed. I found more information on my own than your report charged me for. Please cancel my subscription.
Hi Jody,
We sincerely apologize if the report you received is incomplete. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
I've also checked your account and can confirm that it has been canceled. The payment of $14.98 will allow you access until September 16,2021. We look forward to hearing from you! Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
This site is the basic bait and switch. After signing up you dont get what was initially promised and then you get a solicitation from them to upgrade for more money of course to get access to very thing you signed up for in the first place. I am going to ask for a refund but doubt if I will have any success. Very dishonest approach that they take
Hi Richard,
We sincerely apologize for the inconvenience this has caused you. We know how important it is for you to find the information you need. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We went ahead and canceled your account in the meantime to prevent further charges. We look forward to hearing from you! Have a nice day ahead, and stay safe!
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Anyone I looked up, this site had nothing to show. So I looked up people I know have a record, and still nothing to show. Waste of money
Hi Jonathan,
We're sorry to hear you could not find the information you were searching for on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Please unsubscribe me immediately. I'm extremely unhappy with the results nothing for
Hi Wayne,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We also went ahead and canceled your account to prevent further charges. The payment of $14.98 allows you access to Unlimited Searches until September 6,2021. We look forward to hearing from you! Have a great day ahead!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Terrible experience false advertising no name given
Hi Thomas,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We went ahead and processed a refund of $14.98. Please expect this to reflect in 3 to 5 business days. Your account has also been deactivated, and your email address removed from our mailing list.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Wanted vin records for my motorcycle but there was nothing of value from this site. Total waste of my money. Google review will not be good. Star rating should be 1 no more.
Hi Michael,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We went ahead and processed a refund of $12.95. Please expect this to reflect on your account within 3 to 5 business days. Your account has also been deactivated, and your email removed from our mailing list.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
I plugged in a specific person who I know has recently this year been brought into court for major charges. I wanted more detail which I thought was the reason for signing up on this web site. What I got was not accurate and if I wanted more details it would cost more. I will be cancelling any further need for this web service.
Hi Kathi,
We sincerely apologize for what happened. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you. In the meantime, we have canceled your account to prevent future charges.
We look forward to hearing from you. Have a nice day ahead!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Surprisingly misleading and poor quality site. Returned many OOPS error pages. Found nothing useful, majority of the wordy pages were simply auto manufacturer information. Please refund entire purchase immediately. Please note the my rating was the lowest possible, ie one star, however i would have preferred zero stars. WARNING THIS SITEJABBER RELATED TO RECORD FINDERS SITE FORCES A 5 STAR RATING AND DISREGARDS MY 1 STAR I GAVE IT. AND SITE JABBER APPEARS DESIGNED TO REDIRECT NEGATIVE REVIEWS INSISTING I UPLOAD A PROOF OF PURCHASE
Hi Jim,
Thank you for taking the time to give us a review. Your feedback would help us improve in the future. I've checked your account and can see that we have canceled and processed a refund of both $3.98 and $9.95. Please expect this to reflect in 3 to 5 business days. Please be advised that we do not control the surveys on Sitejabber. All reviews are as is. Have a nice day ahead!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Hello Nina,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the Premium Report charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected]. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Poor information provided. I searched ppl and compared knowledge to known facts. Large discrepancies. Searched self and verified how incomplete or wrong the searches were.
Hello Jeremy,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through our Team of Research Specialists for a more in-depth search of our database at no extra charge. Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We see you had your subscription canceled and still have access until the 14th of this month, and you will no longer see any future billing from us.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I was unable to locate my late husband's mother's maiden name after paying a ridiculous fee.
Hello Francesca,
We're sorry to hear about your experience. Please know that we collect our data from public data sources and may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you have any comments or suggestions, pls do not hesitate to reach us at [email protected]. We value your opinion.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Before I checked out your program stated that you had a record of the license plate Number I gave. TXDGTG33. But at check our it said NO Record Abailable.
I have to say you picked my pocket.
Hello Frank,
We're sorry to hear about your experience. Please know that our site can only generate publicly available records.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
If you have any comments, clarifications, or suggestions, please free to reach us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
It's a teaser…. You have to pay more to get the information
Hello Kathleen,
Thank you for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Search a family member that I was trying to reunite with from Canada. Search results brought back connecting her to Toronto, ON. Once service was paid for, there were no matching results to this person anywhere in Canada.
Hello Christopher,
Thank you for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
The site made it look like it was available in Canada but it's not. After you pay you realize it doesn't work in Canada even though the page before payment shows local surrounding cities in Canada when you search.
Hello Kady-Jo,
Thank you for sharing your review and bringing this issue to our attention. Please be informed that records or information available on the site are mainly in the United States. We understand your frustration, and we are sorry your experience didn’t match your expectations.
We are confident if you give enough time, you will discover more value to this site.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
No owner info, no info on the person who drives the car just the car itself
Hello Jenny,
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you have any comments, clarifications, or suggestions, please free to reach us at [email protected] at your most convenient time. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Cynthia,
We're sorry to hear that you were not satisfied with the report you received. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you. We can also confirm that your account has been canceled; our company will no longer bill you. The payment of $14.98 will allow you access until September 17,2021.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315