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Records Finder

3.7

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From the business

Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
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Records Finder Reviews Summary

Records Finder has a rating of 3.7 stars from 8,143 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Waste of money. Should have used carfax. Very minimal info I already knew about the car.
Do not waste your money.

Date of experience: August 2, 2021
Eddy A. Records Finder Rep
over a year old

Hello Dave,

We're sorry to hear about your experience. We regret that the site didn't live up to your expectations. We can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you have any comments, clarifications, or suggestions, please free to reach us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

California
1 review
0 helpful votes
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Very incomplete inoörmation
August 2, 2021

There were very few new details that could not be found in a phone book

Date of experience: August 1, 2021
Eddy A. Records Finder Rep
over a year old

Hello Harry,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you have any comments, clarifications, or suggestions, please free to reach us at [email protected] at your most convenient time.

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Arizona
1 review
0 helpful votes
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You said there is no record
August 2, 2021

I know for a fact the person has a record with four different agencies here in AZ.

Date of experience: August 1, 2021
Eddy A. Records Finder Rep
over a year old

Hello David,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We see you had your subscription canceled and still have access until the 1st of September, and you will no longer see any future billing from us.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

West Virginia
1 review
0 helpful votes
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Bate and switch
August 2, 2021

Looking for registered owner, said you could get this, but didn't

Date of experience: August 1, 2021
Eddy A. Records Finder Rep
over a year old

Hello Judith,

We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you have any comments, clarifications, or suggestions, please free to reach us at [email protected] at your most convenient time.

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Indiana
1 review
0 helpful votes
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Awful
August 1, 2021

Do not use. Didn't get report that I was told I'd get.

Date of experience: July 31, 2021
Eddy A. Records Finder Rep
over a year old

Hello Jason,

Thank you for finding time to send us your review. We're sorry to hear about your experience.
Please know that we collect our data from public data sources and may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. We can only gather information as is and as available. We see the account was canceled, and no further charges in the future.
If you have any comments or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Illinois
1 review
0 helpful votes
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Get what you pay for
July 26, 2021

No details no service records, bit disappointed could be more detailed registration info to

Date of experience: July 25, 2021
Eddy A. Records Finder Rep
over a year old

Hello Martin,

Thank you for sharing your review and bringing this issue to our attention. We regret that your experience didn't live up to your expectations. Our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

California
1 review
0 helpful votes
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Switch and Bait
July 25, 2021

Switch and Bait! When I first did my initial search it came back with yes, we found the license plate. Then I paid for the report and it said sorry nothing found. And now it won't let me give 1 star.

Date of experience: July 25, 2021
Eddy A. Records Finder Rep
over a year old

Hello Jennifer,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that the initial or preliminary search is provided as reference material only. It concludes that the information exists, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected. Thus, we can't guarantee complete or accurate information because publicly available information varies.
We understand how frustrating it is not to get the information you needed, and we want to schedule a callback to resolve this for you.
Kindly respond with the best time and number to call you at [email protected]. Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

California
2 reviews
2 helpful votes
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Could be better
July 25, 2021

It gave me no real information. There was info on one person that I knew was not true.

Date of experience: July 24, 2021
Eddy A. Records Finder Rep
over a year old

Hello Megan,

Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you.
We understand how frustrating it is not to get the information you needed, and we want to schedule a callback to resolve this for you.
Kindly respond with the best time and number to call you at [email protected]. Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Massachusetts
1 review
0 helpful votes
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Not good
July 25, 2021

I did not find the court documents that I was looking for and the marriage certificate or divorce documentation

Date of experience: July 23, 2021
Eddy A. Records Finder Rep
over a year old

Hello Brian,

Thank you for sharing your review and bringing this issue to our attention. We understand your frustration, and we are sorry your experience didn't match your expectations.
While Recordsfinder is happy to offer instant Marriage and Divorce Records searches, we do not provide Marriage or Divorce documents/certificates/licenses. We are a public records provider, and our system allows you to look up publicly available vital records information conveniently. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

New Jersey
1 review
0 helpful votes
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Not very good, did not help at all. I was looking for a court case from 1982 and there was no record at all.
Waste of money. I will cancel.

Date of experience: July 23, 2021
Eddy A. Records Finder Rep
over a year old

Hello Cheryl,

Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service.
I canceled your account with us as you have requested; rest assured we will not be charging you any further. Since what you initially signed for was Unlimited Search Access for 1-month, you can still avail of the service and run your unlimited searches up to the 19th of August, after which the account will be automatically closed and deactivated.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Canada
1 review
0 helpful votes
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Empty Search
July 25, 2021

I completed this search in order to obtain a title history, which was over and above the information that was provided by the free service in the VIN Check website. A title history was listed as being included in the service I was paying for; however, under the title history section of my report it merely directs me to the Indiana BMV, where I had already been and who will not help me as I am not a resident of Indiana.

Date of experience: July 23, 2021
Eddy A. Records Finder Rep
over a year old

Hello Colin,

Thank you for the review and for bringing this issue to our attention. I appreciate you making us aware of your negative experience. We strive to provide excellent customer service.
Our site can only generate records that are available publicly. We can only gather information as is and as available, and we can't guarantee complete or accurate information because publicly available information varies.
To make up for the inconvenience, I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at [email protected] at your most convenient time.

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Florida
1 review
0 helpful votes
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It was useless
July 25, 2021

I did a search where ther clearly was files and the app found absolutely nothing

It turned up absolutely no results and was a waste of money. Give me a refund

Date of experience: July 22, 2021
Eddy A. Records Finder Rep
over a year old

Hello Ole,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We see you had your subscription canceled and still have access until the 19th of August, and you will no longer see any future billing from us.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

California
1 review
0 helpful votes
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I was searching for a classic car, and it asked me to pay as if the record was found. However, after I paid it said "no record found" :/

Date of experience: July 22, 2021
Eddy A. Records Finder Rep
over a year old

Hello aYK,

Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to have your account canceled, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected]. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Arkansas
1 review
0 helpful votes
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Review
July 22, 2021

I be was looking for basic marriage & divorce records. I know for a fact the 2 people I looked up were married but all of your reports stated there were "no marriage records" for the 2 individuals. I know they were married to each other what I was needing more information on is IF they ever actually filed for divorce. But once your site said neither were ever married I lost all faith in trusting your site to dig further for divorce information

Date of experience: July 21, 2021
Eddy A. Records Finder Rep
over a year old

Hello Brittney,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
We see you had your subscription canceled and still have access until the 20th of August for your 1-month unlimited access, and you will no longer see any future billing from us.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Georgia
2 reviews
0 helpful votes
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V47948
July 21, 2021

I paid the $14.98 fee for nothing. It said the report was ready so I paid and then it said no results were found.

Date of experience: July 21, 2021
Eddy A. Records Finder Rep
over a year old

Hello Debra,

Thank you for the review and for bringing this issue to our attention. We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
Hoping we merit you recommending us to others. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Texas
1 review
0 helpful votes
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It's ok
July 21, 2021

Gave details on the model of car in general… not really much on the actual car I was looking up

Date of experience: July 20, 2021
Eddy A. Records Finder Rep
over a year old

Hello Heather,

Thank you for sharing your feedback. We are happy that you find the service okay, although we didn't meet your expectations regarding the actual information. Your feedback helps us get better.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
Hoping we merit you recommending us to others. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

California
1 review
0 helpful votes
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Generic not worth the money site
July 21, 2021

I was looking for something in specific which make me buy the subscription, pay for it and then it gave the same thing I got for free somewhere else.

Date of experience: July 20, 2021
Eddy A. Records Finder Rep
over a year old

Hello Cristian,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that the initial or preliminary search is provided as reference material only. It concludes that the information exists, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected. Thus, we can't guarantee complete or accurate information because publicly available information varies.
Your account has canceled the subscription but still has up to the 20th of August to use the service.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Illinois
1 review
0 helpful votes
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Liars
August 18, 2021

It said a record was found. I paid then it comes back no record found. Pissed that I waisted the money

Date of experience: July 19, 2021
Eddy A. Records Finder Rep
over a year old

Hello Michelle,

We're sorry to hear about your experience. We regret that we didn't live up to your expectations. The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report. I have issued a refund of $14.95 for the 1-month Unlimited Access Purchase to make up for not getting your information. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at [email protected] at your most convenient time.

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Michigan
1 review
0 helpful votes
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They showed a preview of information they claimed they had then told me they didn't have even the information they previewed to me so they could get my money upfront

They literally lied to me

So they could steal from me!

Date of experience: July 19, 2021
Eddy A. Records Finder Rep
over a year old

Hello Doc,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that the initial or preliminary search is provided as reference material only. It concludes that the information exists, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected. Thus, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Washington
1 review
0 helpful votes
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Nothing
July 19, 2021

I can not find anything on myself at all. I have searched every possible way

Date of experience: July 18, 2021
Eddy A. Records Finder Rep
over a year old

Hello Elaine,

Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to have your account canceled, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected]. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com