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Records Finder

3.7

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From the business

Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
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Records Finder Reviews Summary

Records Finder has a rating of 3.7 stars from 8,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Bad
February 17, 2022

No comments no comments no comments no comments no comments

Date of experience: February 16, 2022
Lovely O. Records Finder Rep
over a year old

Hi Giovana,

We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.

If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
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Great just what i was looking for
February 14, 2022

Thank you. I found what i was needing just to verify authenticity and ownership

Date of experience: February 14, 2022
Eddy A. Records Finder Rep
over a year old

Hello Ernesto,

Thank you for the excellent review! We are delighted that you like the service and find it a good source of information.

If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Canada
1 review
0 helpful votes
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I found a detailed enough result when I ran the search on the Canadian site to know it was legit. I paid and thats when I realized the only real reports I have access to are for Americans. Total scam. Canadians beware - total waste of money!

Date of experience: February 13, 2022
Eddy A. Records Finder Rep
over a year old

Hello Revati,

Thank you for sharing your review and bringing this issue to our attention.

Please be informed that we have some technical problems regarding our International records or information.

For now, available on the site are mainly in the United States.

Rest assured that we constantly update our data, so you can always check back for up-to-date information.

If you have any questions, comments, or suggestions, pls do not hesitate to reach us at [email protected] at your most convenient time. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Georgia
1 review
0 helpful votes
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Info
February 9, 2022

It was helpful to my needs. I'm glad this service is here. It's very convenient in my time of need

Date of experience: February 8, 2022
Eddy A. Records Finder Rep
over a year old

Hello Andre,

Thank you for the excellent review! We are delighted that you like the service and find it easy to use.

If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.

We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Colorado
1 review
0 helpful votes
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I keep getting billed!
February 8, 2022

I was billed more than was advertised and keep getting recurring charges on my account.

Date of experience: February 8, 2022
Eddy A. Records Finder Rep
over a year old

Hello Kelly,

Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.

If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected]. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.

We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Alabama
1 review
0 helpful votes
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Self
February 7, 2022

Looking for myself to make sure nothing was on here wrong

Date of experience: February 6, 2022
Eddy A. Records Finder Rep
over a year old

Hello Shameeka,

Thank you for the positive feedback. We are optimistic that as you continue to progress on the site, find it helpful.
If you have time, please reach us at [email protected], and we look forward to seeing you again.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Colorado
1 review
0 helpful votes
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Dissatisfied in results.
February 6, 2022

This did not work the way I had hoped it was going to.

Date of experience: February 5, 2022
Eddy A. Records Finder Rep
over a year old

Hello Preston,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. We're sorry your experience didn't match your expectations.
The License Plate information you are trying to check is not available for the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions
- or has been purposely removed for privacy, confidentiality, and security reasons.
If you need further assistance, please do not hesitate to reach us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Alabama
1 review
0 helpful votes
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Sweet resolution
February 4, 2022

I called in because someone had set up an unauthorized account in my name. Your representative was very courteous and helpful. She resolved my issue and gave me a total resolve. I was elated!

Date of experience: February 4, 2022
Lovely O. Records Finder Rep
over a year old

Hi Ken,

Thank you for your review. We're happy to hear that you were satisfied with how you were assisted over the phone. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need further assistance, please don't hesitate to let us know. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Arizona
1 review
0 helpful votes
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Good
March 3, 2022

Not very much details mostly doesn't find reports that you are searching for

Date of experience: January 31, 2022
Lovely O. Records Finder Rep
over a year old

Hi Jonathan,

We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.

If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Missouri
1 review
0 helpful votes
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Excellent Service
January 31, 2022

I was asked about my experience as well as if it was possible to make it better. She handled my issue head on without trying to hard to up sell me to do something else. Thanks for handling my issue head on. Very polite young lady.

Date of experience: January 31, 2022
Lovely O. Records Finder Rep
over a year old

Hi Bianca,

Thank you for this excellent review! We're happy to hear that you were satisfied with customer service. We work hard to meet expectations like yours, and we're delighted to hear we hit the mark for you.

If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Iowa
1 review
0 helpful votes
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Easy
January 27, 2022

Found what I needed quickly and efficiently. Thanks!

Date of experience: January 27, 2022
Lovely O. Records Finder Rep
over a year old

Hi Jessica,

We're happy to hear that you could find what you needed on the site. This is an experience we always want our customers to have. We'll make sure everybody reads your review; this will surely make their day. In case you need assistance, most especially with your searches, please don't hesitate to give us a call or send an email at [email protected].

Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Arizona
1 review
0 helpful votes
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Great service
January 26, 2022

She was patient. We were investigating fraud. She patiently spelled out the names and emails of the fraudulent accounts.
She took the time to make sure I did not get lost. Great service. She understands how what she says may not always sound in my ears the way she intended, and therefore went back and spelled things to make it all clear. That's what service is about. Most reps speak very fast and then are surprised when you say, "I don't understand what you said."

Date of experience: January 26, 2022
Lovely O. Records Finder Rep
over a year old

Hello William,

Thank you for your fantastic review! We're happy to hear that you were satisfied with customer service. We work hard to meet expectations like yours, and we're delighted to hear we hit the mark for you.

If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Maryland
1 review
0 helpful votes
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Site Survey
January 16, 2022

I've had more information available on other similar sites just from a Google search which was free.

Date of experience: January 16, 2022
Eddy A. Records Finder Rep
over a year old

Hello Anthony,

Thank you for sharing your feedback. We are optimistic that you will find it more helpful as you progress on the site. I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge if you need further help.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Colorado
1 review
0 helpful votes
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Nothing really new
January 16, 2022

I was just curious. It wad a very fast process., and gives you basics but no details like pice repirts

Date of experience: January 16, 2022
Eddy A. Records Finder Rep
over a year old

Hello Angela,

Thank you for sharing your feedback. Please know that we collect our data from public sources, which may be inaccurate. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies, and some information might not be readily available. However, we are optimistic that you will find it more helpful as you progress on the site. If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Texas
1 review
0 helpful votes
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Waste of time and money
January 13, 2022

It doesn't find anything! Wasted my time and money! Do not recommend using this service!

Date of experience: January 12, 2022
Eddy A. Records Finder Rep
over a year old

Hello Jammie,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that we collect our data from public data sources, which may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. Because of that, some information might not be readily available. However, if you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

GB
1 review
0 helpful votes
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Disappointed
January 13, 2022

When initially searching results implied there was a record available for the person I was searching for, so paid the subscription to find there was actually no record.

Date of experience: January 12, 2022
Eddy A. Records Finder Rep
over a year old

Hello Yvonne,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that we collect our data from public data sources, which may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. Because of that, some information might not be readily available. However, if you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Kentucky
1 review
0 helpful votes
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Absolute Garbage
January 12, 2022

Doesn't report ANYTHING. Literally you get a name and maybe a birthday. Court records and arrest records are inaccurate. You get everybody else's information other than the person you are looking for. Waste of money.

Date of experience: January 12, 2022
Eddy A. Records Finder Rep
over a year old

Hello Danielle,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that we collect our data from public data sources, which may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. Because of that, some information might not be readily available. However, if you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Louisiana
1 review
0 helpful votes
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Hard to handle
February 11, 2022

First login when great log out have never gotten back on requested help still no response

Date of experience: January 12, 2022
Eddy A. Records Finder Rep
over a year old

Hello Dana,

Thank you for bringing this issue to our attention. We understand how frustrating it must be not to get the information you need. Please know that our site can only generate records that are available publicly.
We would love to help you out and turn things around. We want to schedule a callback to resolve this for you. Kindly respond with the best time and phone number to call you or give us a call at your earliest convenience at 833-922-2315. We are available from 9 AM to 5 PM EST, Monday to Sunday.

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Illinois
2 reviews
0 helpful votes
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Good
January 12, 2022

Great job doing all of these things. I think its great what you all do man.

Date of experience: January 11, 2022
Eddy A. Records Finder Rep
over a year old

Hello Casey,

Thank you for the excellent review! We are delighted that you like the service and find it quick and easy to use. If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Massachusetts
0 reviews
0 helpful votes
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Not what I had expected
January 12, 2022

I was looking for documents I know exist but found nothing of what I was looking for - not even marital records for either my husband or myself... so I canceled right away. Had thought it was supposed to provide access to records that would negate having to go to a courthouse or town hall to obtain. Maybe I misunderstood.

Date of experience: January 11, 2022
Eddy A. Records Finder Rep
over a year old

Hello Anita,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that we collect our data from public data sources, which may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com