On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.7 stars from 8,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
We monitor reviews for authenticity
Didn't find what I was looking for, was looking for life insurance policies
I needed proof of convictions to prove unsuitable to serve as executor. From free legal searches I found out that he was a disbarred attorney and convicted of a crime for which he is currently on probation and he just had a DUI in January 2022. NOne of these facts were in the expensive report
Hi Laura,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected]. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
He was very helpful and cordial very respectful and direct. Very good experience and exceptional customer service
Hi Sara,
Thank you so much for your kind words! We appreciate you taking the time to share your experience with us, and we'll make sure to share this with him. He'll be happy to read what you wrote. We count ourselves lucky for customers like you.
If you need further assistance, please do not hesitate to contact us at your most convenient time.
Sincerely,
Eddy
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Unfortunately JR Parker's death record was NOT found. There was no match found for JR Parker born in Dec. 1,1936, therefore, I will have to continue my search for Mrs. Parker's death date somewhere else.:-(
Hi Denny,
We're sorry to hear that you could not find the information you were trying to run a search on.
Unfortunately, some information might not be readily available since we deal with public records online.
If you wish, we can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
You can reach out to us via email at [email protected]. Rest assured, we're here to help you. We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
The lady I spoke with was very professional and helpful. She is definitely an asset to your company.
Hi Buck,
Thank you for your kind review! We're happy you're satisfied with customer service. We'll make sure she reads your comment; this will surely make her day! If you need further assistance, please don't hesitate to let us know. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Found everything I needed to pay & look for. Thanks
Hello Preston,
We're happy to hear that you're satisfied with the service. Please let us know if you need assistance, especially with your searches. Have a nice day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I needed help reviewing something with my account regarding billing. The representative was very helpful, kind, patient and able to help me track down and solve the issue.
Hi Shawna,
We're happy to hear that you're satisfied with customer service. This is an experience we always want our customers to have, and we''re delighted we hit the mark for you. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Lied about providing name of owner. Ad said they provide the name and they did not.
Hi Erica,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Fine thfyjvfybctjvrubvub bc I function F thvdhjdghbfthj
Hi Margaret,
We're happy to hear that you're satisfied with the service. Please let us know if you need assistance, especially with your searches. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The customer service person who spoke to me was very helpful, she took her time to explain things better to me and she helped me accomplish to purpose for my call
Hi Stephen,
We're happy to hear that you were satisfied with customer service. We'll ensure the representative who helped you reads your comment; this will surely make her day. If you need further assistance, please let us know. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Terrible information. Wasn't what I was expecting a waste of money. Gave me information that was not accurate or true. I thought some of it was even falsified. Don't waste your money
Hi Holly,
We sincerely apologize if the information you received was inaccurate. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Representative was very helpful, and knowledgeable. Found my account very Quickly, nd reassured me my account has been taken off active status…. Will come back again when I need to use this website..
Hi David,
We're happy to hear that you were satisfied with customer service and you will be using our services again in the future. We hope that you will also recommend us to others. If you need further assistance, please let us know. Have an amazing day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I tried to pull another report and for some reason it's trying to charge me again it's not unlimited
Hello Mary,
Thank you for sharing your review. We regret your experience didn't match your expectations.
We checked on your account, and it shows that you are currently on our $4.95 Premium VIN and 7-days unlimited searches, which means that you get 1 Premium VIN Search and 7-days of unlimited searches for other information on the site.
Because our Premium VIN report usually is charged separately, it is just that you got our special package. This is also why you're asked to pay another amount if you want to avail of another Premium VIN Report.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
It was very easy quick and convenient to do a personal search of myself! It only took a couple minutes to sign up and have a full report! Thank you! Highly recommended
Hello Anita,
Thank you for the excellent review! We are delighted that you appreciate the service and find the site easy to use.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I needed to find some information, which I didn't think I would find at first, but you did, and I know that I need very good service
Hello Peter,
Thank you for the outstanding review! We are happy that you like the service and find it helpful.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Mary was kind and patient to help me resolve a cancellation that I forgot to cancel.
Hi Anthony,
We're happy to hear that you were satisfied with how Mary assisted you. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need further assistance, please don't hesitate to let us know. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Needed information on a title and received it within minutes. Got what I needed. Thank you
Hello Elizabeth,
Thank you for the excellent review! We are delighted that you like the service and find it a good source of information.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Lisa was very professional in assisting me with my issue. She moved swiftly and made sure everything was correct in the system. She was very patient as well.
Hi Danicqua,
Thank you for taking the time to give us a review. We're happy to hear that you were satisfied with how Lisa assisted you. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. We'll make sure she reads your comment; this will surely make her day.
If you need further assistance, please don't hesitate to let us know. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I typed in my information and had it really quick.
Hi Melissa,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
If you need assistance, especially with your searches, please don't hesitate to let us know. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Nothing was shown that should have been, I paid for info that I already knew and didn't get any info other than family history.
Hi Jeff,
We're sorry to hear that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Felisha,
We're sorry to hear about your experience. Please know that we collect our data from public sources and may contain some inaccuracies.
Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you have any comments or suggestions, pls do not hesitate to reach us at [email protected].
We value your opinion. Have a great day ahead!
Sincerely,
Eddy
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315