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Records Finder

3.7

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From the business

Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
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Records Finder Reviews Summary

Records Finder has a rating of 3.7 stars from 8,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Adam V.
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Bait and switch
January 12, 2022

My "free" search showed a "result" for my search of the person i was looking for. When i paid my initial fee, the page then changed to say that no report is available for the person. Classic bait and switch, save your $6 and try another service.

Date of experience: January 11, 2022
Eddy A. Records Finder Rep
over a year old

Hello Adam,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Unfortunately, some information might not be readily available since we deal with public records online. There is no guarantee, as you can also find in our FAQs>Data Questions: https://infotracer.com/faq/.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Arizona
1 review
0 helpful votes
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The search provided no additional information than I received from several free internet sites.

Date of experience: January 9, 2022
Eddy A. Records Finder Rep
over a year old

Hello Beth,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. We're sorry your experience didn't match your expectations.
The VIN information you are trying to check is not available for the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions
- or has been purposely removed for privacy, confidentiality, and security reasons.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

North Carolina
1 review
0 helpful votes
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Information wasn't correct
January 9, 2022

Information obtained was incorrect, was embarrassed with results

Date of experience: January 9, 2022
Eddy A. Records Finder Rep
over a year old

Hello Stormee,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that we collect our data from public data sources, which may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. Because of that, some information might not be readily available. However, if you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Alabama
1 review
0 helpful votes
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My research
January 9, 2022

Trying to find title number an whose name its in.
Got car. This is a mechanic shop.

Date of experience: January 7, 2022
Eddy A. Records Finder Rep
over a year old

Hello Becky,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. We're sorry your experience didn't match your expectations.
The VIN information you are trying to check is not available for the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions
- or has been purposely removed for privacy, confidentiality, and security reasons.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Texas
1 review
0 helpful votes
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I don't recommend this company
January 9, 2022

I didn't have any luck with the service you provided

Date of experience: January 7, 2022
Eddy A. Records Finder Rep
over a year old

Hello Veronica,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that we collect our data from public data sources, which may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. Because of that, some information might not be readily available. However, if you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Oregon
1 review
0 helpful votes
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Cannot provide results.
January 6, 2022

No matter who I try to search, I get nobody.
There's no results on anyone I look up and the facts I spent about $9-$10 for nothing is truly heart breaking. I hope I can get my money back and please update your search results.
It's like you pick and choose who you can look up or not.

Date of experience: January 5, 2022
Eddy A. Records Finder Rep
over a year old

Hello Theran,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that we collect our data from public data sources, which may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. Because of that, some information might not be readily available. However, if you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Texas
1 review
0 helpful votes
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Waste
January 6, 2022

Advertisement does not match services available. Please check online ads and stop selling what isn't available

Date of experience: January 5, 2022
Eddy A. Records Finder Rep
over a year old

Hello Timothy,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. We're sorry your experience didn't match your expectations.
The VIN information you are trying to check is not available for the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions
- or has been purposely removed for privacy, confidentiality, and security reasons.
Unfortunately, we can only generate information readily available as a public record for us to access.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Pennsylvania
1 review
0 helpful votes
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1
January 5, 2022

Not what I wanted and only showed about car not owners name and I already paid for service and was charged a different price

Date of experience: January 5, 2022
Eddy A. Records Finder Rep
over a year old

Hello Charlotte,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. We're sorry your experience didn't match your expectations.
The VIN information you are trying to check is not available for the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions
- or has been purposely removed for privacy, confidentiality, and security reasons.
Unfortunately, we can only generate information readily available as a public record for us to access.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

NL
1 review
0 helpful votes
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Its not what i wanted to know
January 5, 2022

You gave me no info at all. Its not what you said in the advertisment

Date of experience: January 5, 2022
Eddy A. Records Finder Rep
over a year old

Hello Suus,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that we collect our data from public data sources, which may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. Because of that, some information might not be readily available. However, if you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Idaho
1 review
0 helpful votes
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Comprehensive Data Lacking.
January 4, 2022

The basic information from the license plate search was accurate. Information included the vehicle make, year and general information about the vehicle description and components. Is what was missing was the title registration and information relative to the vehicle owner. I asked for the additional information and was never contacted.

Date of experience: January 3, 2022
Eddy A. Records Finder Rep
over a year old

Hello Bruce,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. We're sorry your experience didn't match your expectations.
The License Plate information you are trying to check is not available for the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions
- or has been purposely removed for privacy, confidentiality, and security reasons.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

California
0 reviews
0 helpful votes
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No ise
January 3, 2022

Bad didn't seem accurate. Found better information elsewhere that was upto date and had a lot of information that was helpful

Date of experience: January 3, 2022
Eddy A. Records Finder Rep
over a year old

Hello Evelina,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that we collect our data from public data sources, which may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. Because of that, some information might not be readily available. However, if you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Florida
1 review
0 helpful votes
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Charge on my credit card
January 3, 2022

I have a charge for $20 on my credit card this month that I did not approve. Nor did I sign up for an ongoing service Please refund that charge. Feel free to contact me at *******893

Date of experience: January 2, 2022
Eddy A. Records Finder Rep
over a year old

Hello Eric,

Thank you for bringing this issue to our attention. We have checked your account and see the charge of $19.95 as a subscription to our service.
As requested, we have processed a refund for the said charge, and you can expect it to be back on your card within 3-5 business days.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Ohio
1 review
0 helpful votes
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Waste of time waste of time waste of time waste of time waste of time waste of time

Date of experience: December 30, 2021
Eddy A. Records Finder Rep
over a year old

Hello Horacio,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Unfortunately, some information might not be readily available since we deal with public records online.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Texas
1 review
0 helpful votes
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Feedbacj
December 30, 2021

I was told the report was ready but after making the payment there was no report

Date of experience: December 29, 2021
Eddy A. Records Finder Rep
over a year old

Hello Lakshmi,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations. Unfortunately, some information might not be readily available since we deal with public records online.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

California
1 review
0 helpful votes
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Waste of time & $$$
December 26, 2021

Provided useless information, even after upsell to premium services. Didn't get anything that I was actually looking for.

Date of experience: December 25, 2021
Eddy A. Records Finder Rep
over a year old

Hello Michael,

Thank you for the feedback. We understand how frustrating it must be not to get the information you need. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available for the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions
- or has been purposely removed for privacy, confidentiality, and security reasons.
This experience we don't want our customers to have. Rest assured, we'll further improve our services. We have issued a refund of the $9.95 charge for the Premium VIN. Please allow 3-5 business days for the funds to be placed back into your account.
You are on a 7days unlimited access, which will put you on a monthly subscription if not canceled on or before the 31st of this month.
If you need help with your other searches, I can offer you additional assistance through Our Expert Team of Researchers for a more in-depth examination of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Alabama
1 review
0 helpful votes
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False advertising
December 26, 2021

Did not give the name and personal information of the owner as advertised

Date of experience: December 24, 2021
Eddy A. Records Finder Rep
over a year old

Hello Justin,

Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected]. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Michigan
1 review
0 helpful votes
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Nothing
December 26, 2021

Showed there were two results, paid, no information for results.

Date of experience: December 23, 2021
Eddy A. Records Finder Rep
over a year old

Hello Keri,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that we do not offer driving records or licensing records. We can provide criminal driving offenses, including moving violations, speeding tickets, and DUI/DWI records.
However, please remember that some driving records are limited by local and state legislature. We can only provide what is legally considered public information.
If you have any questions, comments, or suggestions, pls do not hesitate to reach us at [email protected] at your most convenient time. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

New York
1 review
0 helpful votes
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Didn't show what I payed for
December 22, 2021

Didn't show what I payed for. Waste of money.
Didn't show what I payed for. Waste of money.

Date of experience: December 22, 2021
Eddy A. Records Finder Rep
over a year old

Hello Jessie,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. We're sorry your experience didn't match your expectations.
The VIN information you are trying to check is not available for the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions
- or has been purposely removed for privacy, confidentiality, and security reasons.
Unfortunately, we can only generate information readily available as a public record for us to access.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Connecticut
1 review
0 helpful votes
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Not a quality vehicle history
December 21, 2021

Didn't include any information on maintenance history: not a good alternative for Carfax or other more robust report. Gave me a couple title exchanges but that's it.

Date of experience: December 20, 2021
Eddy A. Records Finder Rep
over a year old

Hello Erik,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. We're sorry your experience didn't match your expectations.
The VIN information you are trying to check is not available for the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions
- or has been purposely removed for privacy, confidentiality, and security reasons.
Unfortunately, we can only generate information readily available as a public record for us to access.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Illinois
1 review
0 helpful votes
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Didn't get the information as promised
December 20, 2021

I went on this website because it showed it had access to the information that I needed. However once I paid for the information it said that the information was no longer available.

Date of experience: December 19, 2021
Eddy A. Records Finder Rep
over a year old

Hello Alexandra,

Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected]. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com