Records FinderReviews 8,101

Hi James,

Thank you for your feedback and the 5-star rating!

We’re pleased our associates were knowledgeable, polite, and attentive to your concerns. It’s great to know your cancellation request was handled promptly and to your satisfaction. That’s exactly the experience we strive to provide. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Hi Tamara,

Thank you for taking the time to leave a review. We appreciate your 3-star rating and your honest comments. I'm sorry that the information you received wasn’t as detailed as expected.

We strive to provide clear, thorough, and helpful support, and it's important that you feel fully informed. If you’re open to it, we’d love to know more about the specific details you were hoping to see so we can improve and better meet your expectations. Feel free to call or email us at [email protected]. We’re here to help.

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Hi Corey,

We’d love to learn more about what didn’t work for you so we can improve. If you’re open to it, could you please share more about the issues you encountered or what you hoped to find? Feel free to call or email us at [email protected]. Your experience matters to us, and we’d be happy to offer assistance to help get better results.

Thanks again for your feedback, and we hope to have the chance to turn this around for you.

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Hi JM,

Thank you for sharing your thoughts. I'm sorry you were unsatisfied with the results.

I also checked the information, but couldn’t locate anything in our database. The License Plate or VIN may be restricted under the Driver’s Privacy Protection Act (DPPA). We source our data from courthouses, white page databases, vital records websites, social networks, and archives. Because of these sources and legal restrictions, we cannot guarantee every record will be available. You can find more details in our FAQs – Data Questions: https://infotracer.com/faq.

Let us know if there's anything else we can help you with. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Hi Brian,

Thank you for your feedback. I'm sorry about your recent experience with our service.

Your subscription has been successfully canceled, and no further charges will be applied to your account. We source our data from courthouses, white page databases, vital records websites, social networks, and archives. Sometimes, the specific information you’re looking for might not be available due to privacy laws and regulations. We hope you understand. If there’s anything we can do to improve your experience or assist you in the future, please don’t hesitate to reach out.

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Hi Sadie,

Thank you for sharing your feedback. I’m sorry the report didn’t provide all the information you hoped for.

We strive to offer as much detail as possible. Still, please note that we cannot guarantee complete or accurate results, as publicly available data can vary significantly. Records may sometimes be incomplete or unavailable due to factors like state regulations or limited reporting.

We truly appreciate your understanding and are always here if you need further assistance. Feel free to call or email us at [email protected]. We’d be happy to help. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Hi Victoria,

Thank you for your feedback, and I’m sorry about your recent experience.

I want to let you know that your subscription has been successfully canceled. You won’t be charged moving forward, and no further action is needed.

We understand the cancellation process wasn’t as quick or reassuring as it should have been. Your feedback is important to us, and we’re actively working to improve this experience for all our users.

If you have any further questions or need assistance with anything else, please don’t hesitate to get in touch. We’re here to help.

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Hi Rachel,

Thanks for your feedback! I’m sorry you were dissatisfied with our service.

Our goal is to provide you with the information that you need. However, please understand that we can't guarantee full or accurate information for every name, phone number, or address because publicly available information varies. Records may be missing or incomplete for various reasons, including state restrictions.

If there’s anything specific we can help you with, feel free to call or email us at [email protected]. We’re always here, ready to assist. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Hi Samantha,

Thank you for sharing your feedback. I'm sorry you did not get the information you were looking for.

We’re glad the initial report made a good impression, but we understand how it may not be accessible again or that the information is lacking. That’s not the experience we aim to provide.

We’d really appreciate the opportunity to make things right. Please provide more details or reach out to us directly at [email protected]. We're here to help!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Hi,

Thank you for your feedback and I'm sorry about the charge.

To clarify, we offer free reports through a 7-day trial to anyone who signs up, and on our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll into a subscription to be billed monthly for $24.95 if the customer does not cancel during the trial. We provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge they read our Terms of Service and Billing Terms, as well. Our Terms of Service are also available at https://members.infotracer.com/terms.

Please feel free to contact us at [email protected] for further assistance. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Hi Laura,

Thank you for sharing your thoughts. I'm sorry that the service didn’t fully meet your expectations. We understand your concern about making additional purchases without clear assurance of the results.

Your feedback is important and helps us improve. If you’d like to share more about your experience, we’d appreciate the opportunity to learn from it. Feel free to contact us at [email protected]. We're here to help!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Hi Johan,

We truly appreciate you taking the time to leave such a positive review. It’s great that your experience went smoothly and met your expectations. We’re happy our team could support you precisely as you needed. Thank you for your recommendation. It means a lot to us. Feel free to reach out anytime if there’s anything else we can do for you.

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Hi,

Thank you for your feedback. I'm sorry about the trouble with your toll payment and the ticket that followed. Please let me know if there’s anything specific I can assist you with regarding the information you need. You can call or email us at [email protected]. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315