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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder has a rating of 3.6 stars from 8,101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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What I requested you supply even though you advertised thisI I cancelled the service immediately and got a refund
Hi John,
Thank you for your feedback. Iβm sorry we werenβt able to provide the information you were looking for, and Iβm glad your account has already been canceled and your refund has been processed.
I also searched on my end to help locate the records you needed, but I was unsuccessful. This usually means the information is not publicly accessible or may be restricted under the Driverβs Privacy Protection Act (DPPA).
Please note that the preliminary search only checks whether a person appears in U.S. records and is provided as a general resource. Even when the same search details are used, preliminary search results may differ from the more detailed results available in the memberβs area.
If you have any further questions or need assistance in the future, weβre always here to help.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Terrible company without ethics. I was charged without knowing I signed up for a subscription - when I call ed the day of the transaction, I was told we are unable to issue refunds, then asked if I wanted to take a customer service survey. What a total ripoff and I feel like I've been taken advantage of.
Hi Andrew,
Thank you for taking the time to share your concerns. I'm sorry you're disappointed with our service.
Please know that one of our representatives has successfully canceled your account, and no further charges will be applied.
Weβd also like to clarify that the preliminary search is designed to determine whether a person appears in U.S. records. This information is provided as a helpful resource; however, results may differ from those available in the memberβs area, even when the same search parameters are used.
If you have any additional questions or need further assistance, please contact us at [email protected] or give us a call. Your feedback is valuable, and we are committed to improving our service.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Hi Gary,
Thank you so much for your 5-star review! Weβre glad you found our information helpful and complete for your project search. Providing clear, accurate, and useful details is our top priority, and itβs great to know we met your expectations.
We truly appreciate your feedback and your trust in us. If thereβs ever anything more we can do to support your projects, please donβt hesitate to reach out.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
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Hi Christopher,
Thank you for sharing your positive feedback. Weβre very happy to know that our service met your expectations. Have a great day and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
The preview of the report made it seem like I would get more information than I actually did.
Hi Maggie,
Thank you for sharing your experience. I'm sorry you're dissatisfied with the report, and I appreciate your feedback regarding the preview. Your comments will help us improve the clarity and accuracy of what we provide. We hope to meet your needs better in the future.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
The report provided was detailed, concise and comprehensive.
Hi Olajide,
Weβre glad the report was helpful for you. Thank you for your support, and we look forward to assisting you again.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
I was under the impression that I would be able to see owner information in the report that I purchased but it wasnt until after I paid that I found out that I would have to pay even more to unlock that feature.
Hi Ram,
Thank you for your feedback. Iβm sorry you did not get the information you requested.
Please note that the preliminary search determines whether a person is in the United States by checking their records. This information is provided as a resource only. Even when the same search parameters are used, the preliminary search results may differ from those found in the member's area.
Additionally, the extra fees for Premium Reports are optional add-ons. We must pay a price to gain access to this additional and very sensitive data, which is not available anywhere else. Nonetheless, you may close the pop-up message, and the search will continue uninterrupted.
We source our data from courthouses, white page databases, vital records websites, social networks, and archives. The information may be subject to restricted access under the Driverβs Privacy Protection Act (DPPA). There is no assurance, as found in our FAQs>Data Questions: https://infotracer.com/faq/. We hope you understand.
Please let us know if you need any additional assistance. We're always here to help!
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
I was looking for some information on someone and this had everything I needed!
Hi Latha,
Weβre glad you found exactly what you needed! Itβs wonderful to know our service could help you so effectively. Thank you for your support, and we look forward to assisting you again.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Was easy to use, but I don't care for the insistence of having to do a review.
Hi Anna,
Thank you for your feedback. Iβm glad you found our service easy to use, and I completely understand your concern regarding review requests. Your feedback is valuable and will be shared with our team as we look for ways to improve the experience.
Thank you again for your input. We hope to provide you with an even better experience in the future.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Hi Masa,
Weβre glad you had a positive experience with our team. Your support means a lot to us, and weβre committed to maintaining the high level of service you deserve. If you ever need assistance in the future, weβre always here to help.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Cant describe how much I hate these mandatory surveys. You are not entitled to any more of my time.
Hi Ann,
Thank you for sharing your thoughts. I'm sorry our survey process caused dissatisfaction, which was never our intention. Your time is valuable, and we certainly donβt want you to feel dissatisfied.
We appreciate your feedback and will consider it as we work to improve our customer experience. Please know that no further surveys will be sent if you prefer not to participate.
Thank you again for your honesty.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
The owner of this vehicle was not accurate. This was a waste of money β¦
Hi Kelcie,
Thank you for your feedback. Iβm sorry for the inaccurate information you received.
Please know that we source our data from public records; therefore, we cannot guarantee the accuracy or completeness of every record. Some records or information may be missing due to federal or state laws/restrictions.
Feel free to give us a call or send an email to [email protected]. Weβre here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
However, they automatically make you sign up for a yearly subscription. I didn't need the subscription.
Hi Jo,
Thank you for sharing your experience. Weβre sorry for any confusion regarding the subscription process and appreciate you bringing this to our attention. Iβve successfully canceled your subscription, and you can be assured that no further charges will occur. If you need additional assistance, we're always here to help!
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Hi Jayme,
Thank you for your 5-star rating and for sharing your feedback. We're glad you found the information you needed quickly and that your experience was efficient. We appreciate your support and look forward to assisting you again.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Not sure where to look to verify information? Start here!
Hi Christina,
Thank you for your 5-star rating and thoughtful recommendation. Weβre glad you found our service a great place to start when verifying information. Your feedback helps others discover our platform, and we truly appreciate your support. Have a wonderful day!
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Didn't contain the "Local Registration Number" only the "state file number", however DMV accepted it so Im happy with my order. Thank you guys!
Hi Quantar,
Thank you for your 5-star review and for sharing your experience. Weβre glad to that the documentation worked successfully with the DMV. We appreciate your feedback regarding the registration details. It helps us ensure clarity and consistency in our reports. Please donβt hesitate to reach out if you need any further assistance.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Hi Ty,
Thank you for your 5-star review! Weβre glad you found our system easy to use and the information provided was reliable. We appreciate your feedback and your trust in us. If you ever need further assistance, please donβt hesitate to reach out. We're here to help!
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
I need info on a car that was stolen and dropped in front of my place,,
Easy web site accesses and options and also easy to cancel
Hi PJ,
Thank you for your 5-star feedback about our website. Weβre glad you found the information you needed and that the site was easy to use. If you have any further questions or require assistance, please donβt hesitate to contact us.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Hi Mario,
We appreciate your 5-star rating and are glad to know that you had a great experience with our service. Have a wonderful day and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Answer: Complete lie and no information ever found, no refund offered. Nothing except onoing lies
Answer: Hi Daniel, We'll be more than happy to help you with this. Please give us a call or send an email to [email protected]. We look forward to hearing from you! Have a nice day ahead, and stay safe! Sincerely, Lovely Voice of Customer Specialist
Answer: Hello Yulia, Thank you for reaching out! I've checked your account and can see that you have contacted customer service. We have sent you an email confirming that the account was canceled and your account deactivated. Rest assured, our company did not charge you. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist Recordsfinder.com +1 833-922-2315
Answer: Hello Cherrita, Thank you for reaching out to us via Sitejabber. I understand what it might feel like to get charged for something you believed was cancelled. Please allow me to explain why you have been charged, after taking a look at your account, it appears we have not received an email in regards to cancellation. Also, on the checkout page, it's the customer that must agree to billing terms. These terms clearly state that if the customer chooses to cancel their account within the trial period, the trial fee will be the only amount billed. If the account is not canceled after the trial period, the customer will be charged the monthly billing fee. Please do not worry though, our Customer Care Team has already refunded the last three rebills that have occurred. Please allow 3-5 business days for the funds to be placed back onto your account. If you still have questions or concerns please do not hesitate to contact us.
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Hi Bryant,
Thank you so much for the 5-star review! Weβre glad you had a positive experience, and we truly appreciate your trust in our service. Weβll be here whenever you need us.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315