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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 8,122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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I needed plate search for title number.
Report given only contained information on the vehicle.
Hello Stephen,
Thank you for your feedback. We apologize for any inconvenience. I searched on my end but couldn't find the information you need. The license plate may be restricted under the DPPA. Our data is from publicly available records, which may have errors due to legal restrictions. I hope you understand.
If you need more help, please contact us at [email protected] or call 833-922-2315. Your feedback is important, and we're here to assist you.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I thought I could see if I had any traffic violations over the plate but it only showed me the car information
Hello Juan,
Thank you for your review. We do apologize for the inconvenience. We can also check it by your name if you prefer. Please provide additional information by contacting us directly at [email protected] or call us at 833-922-2315.
We will wait for your response. Please know that we are here to assist you. Have a good day!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The information I received was not the information I asked for I asked for ownership So basically it was a waste of money and falls advertising
Hello Chris,
Thank you for your feedback. We apologize for the inconvenience. I searched on my end to see if I could help yield the results you may need, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. I hope you understand.
Please note your account is active. If you need to cancel any future charges please let us know.
If we can help you with anything else, we can schedule a call whenever you are available. You can also contact us via email at [email protected] or call us at
833-922-2315. Your satisfaction is our priority. Please know that we are here to assist you.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Fast emailing / auto response. Hopefully answer my billing quick
Hello Andrea,
Thank you for reaching out to us! We are glad to know that you are happy with our quick cancellation process. We appreciate your prompt message regarding this. As much as possible we give importance to a swift resolution.
If you have any specific questions or any other concerns, please do not hesitate to reach out to us at [email protected] or 833-922-2315. Your satisfaction is our priority.
Have a nice day!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
In August of this year. I wanted to see if "Records Finder"was any good,so I tried it. I entered my required information. Within a few seconds. The screen showed my personal info. It recommended that I get a full report. I paid for a full report. I printed off my full report. I wasted about 20 pages of ink and paper for a report that read "not found" under every category! Unacceptable! That is not where it ends. Obviously, very disappointed, I Immediately canceled my subscription. I have been charged every month since then. "RIDICULOUS"
Hello Andrew,
We apologize for any inconvenience and understand your frustration. Please note that our database may not have all records due to variations in public record availability.
We couldn't find a prior cancellation request before 10/30/2023. If you made one, please provide relevant information to assist us.
Your request is important to us, and we take it seriously. To address your concerns in the interim, we've initiated a $24.95 refund, which may take 3-5 business days to reflect in your account. Rest assured your account is canceled.
For further assistance, please contact us at [email protected] or 833-922-2315. We await your response.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Not really enough information not easy to use I would like to cancel
Hello Lori,
I'm sorry to hear that you're finding our service difficult to use and that the information provided hasn't been sufficient. We value your feedback and would like to improve your experience. To assist you with the cancellation process, please provide us with more specific details about the issues you've encountered or the areas where you've faced difficulties. This will help us address your concerns effectively and ensure a smoother experience for you. Please reach out to us at [email protected] or call us at 833-922-2315, and we'll be happy to help. In the meantime, I canceled your account. There will be no further billings from us.
Thank you for giving us the opportunity to make things right for you. I look forward to your response.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had an issue with billing. Your representative was extremely helpful and resolved the issue to my satisfaction.
Hello Ahuva,
I'm glad to hear that your issue with billing was resolved to your satisfaction. Our team takes pride in providing excellent customer service, and I'll be sure to pass along your positive feedback to our representative. If you have any more questions or concerns in the future, please don't hesitate to reach out. We're here to help!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Not what I was looking for.
I didn't find the information I needed.
Hello Sonya,
I'm sorry to hear that you didn't find the information you were looking for. Your feedback is important to us, and we're here to help. To better assist you, could you please provide more details about the specific information you were seeking? This will help us tailor our response to your needs and ensure that we can provide you with the most relevant information. Please feel free to email us the additional information at [email protected] or call us at 833-922-2315.
Thank you for your feedback, and we're committed to making your experience better. We eagerly anticipate your response.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hello Tong,
Thank you for your feedback. It appears there might be some technical issues or a misunderstanding. If you have any questions or concerns you'd like assistance with, please provide more details, and we'll be happy to help.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Wanted to learn more about a man I'm seeing so I decided to try and and learned a few things
Hello Sarah,
Thank you for sharing your feedback with us. We're glad to hear that you were able to learn some valuable information about the man you're seeing through our service.
Your satisfaction is important to us. If there's anything specific you'd like to know or if you need additional assistance, please feel free to email us the additional information at [email protected] or call us at 833-922-2315, and we'll be happy to help.
We anticipate receiving your response. Have a good day!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It's in the title. Please enter at leat 50 characters. Please enter at leat 50 characters. Please enter at leat 50 characters.Please enter at leat 50 characters.
Hello Steven,
Thank you for providing feedback. We apologize if the person you were looking for was not found. We understand that finding the right individual is crucial, and we're committed to improving our search capabilities. If you have any additional information or specific criteria that can help us assist you better, please feel free to email us the additional information at [email protected] or call us at 833-922-2315, and we'll do our best to refine our search and provide more accurate results in the future.
We appreciate your patience and understanding. We look forward to hearing from you.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It is very okay for a background record.
Recommended for my family and friends.
Hello Algie,
We greatly appreciate your feedback! It's wonderful to hear that you found our background record to be a suitable choice. Recommendations from satisfied customers like you mean a lot to us. If you ever need any more assistance or have further inquiries, please feel free to contact us. We're here to serve you and your loved ones.
Thank you for choosing our service!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Used the service to access name of car owner, for business purposes, based on license plate/VIN number for a specific state. Returned very outdated results.
Hello,
We apologize for the inconvenience you experienced when using our service to access car owner information.
We understand your concern regarding the outdated results you received, and we take this feedback seriously. We continuously work to ensure that the data we provide is as current and reliable as possible, within the confines of our policy and legal obligations.
Please note that public records can vary in terms of how frequently they are updated by the relevant authorities, and we rely on the information made available to us. We do not have any control over it. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. I hope you understand.
If you have any specific questions about our public records policy, please reach out to us at [email protected] or call us at 833-922-2315. We look forward to hearing from you. We are committed to transparency and compliance with all applicable regulations and will be happy to provide further clarification.
Thank you for your understanding, and we look forward to assisting you within the bounds of public records policy.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Didn't get as much info on report as I was hoping for the price
Hello Angela,
I'm sorry to hear that you didn't receive the level of information you were expecting for the price. Your feedback is important, and we always strive to provide the best value to our customers. Please let us know what specific details or information you were hoping to find in the report, and we'll do our best to address your concerns and improve our services to better meet your expectations.
Please reach out to us at [email protected] or call us at 833-922-2315. We look forward to hearing from you.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Whoever answered the phone was amazing, she didn't try and pitch me anything else, I asked for a cancellation of my subscription, she immediately sent me an email to confirm the cancellation and made sure I checked that I received the email! Very happy with customer service.
Hello Gabrielle,
That's fantastic to hear about your positive experience with our customer service! We take pride in providing efficient and hassle-free assistance to our valued customers. Our team is committed to making your interactions with us as smooth as possible. Thank you so much for your kind words!
If you ever need any further assistance or have questions in the future, don't hesitate to reach out. We're here to help!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
This is the only review I have…
It was great and very easy to use… nothing else to say….
Hello Jennifer,
Thank you for taking the time to share your feedback with us! It's great to hear that you found it easy to use. Your positive review means a lot to us, and it motivates us to continue delivering excellent products and services. If you ever have more to say in the future or if you encounter anything we can improve upon, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I needed one thing and got it for a couple of bucks. I'm sure it works well for people who want or need more.
Hi Thomas,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I did get the info i was looking for which was the person's D.O.B thanks
Hi Andrea,
Thank you for taking the time to give us a review! We're happy you're satisfied with the service. We work hard to meet your expectations and are delighted we hit the mark for you. Have a nice day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had an issue with billing and emailed support. They responded promptly, explained the issue, and immediately rectified the situation. They were kind and helpful. I'd use this service again.
Hello Krista,
Thank you for sharing your experience with our support team! We're delighted to hear that they provided kind and helpful assistance. Customer satisfaction is a top priority for us, and it's great to know that you had a positive interaction.
We're grateful for your feedback and look forward to serving you again in the future. If you ever have any more questions or need assistance with anything else, please don't hesitate to reach out. Your trust in our service is much appreciated!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Barry,
We're delighted to hear that you're a very satisfied customer! We always strive to provide rapid responses and all the necessary information. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for your feedback!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315