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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 8,122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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I spent a few $ to check my record for a job but wasn't aware it automatically enrolled me in a membership so was surprised when I was charged $25. I was notified that it's stated in the terms but was in a hurry and didn't look closely. I requested and was granted a refund. I am grateful for the approval and the representative was very professional and understanding. I will definitely use Records Finder in the future when needed. Thank you!
Hello Steve,
Thank you for sharing your experience with us! We appreciate your feedback and are glad to hear that our customer service representative was professional in handling your refund request. We understand that it's essential for our users to have a smooth and transparent experience, and we apologize for any confusion regarding the membership enrollment.
We're delighted that you're open to using RecordsFinder in the future, and we'll continue to work on making the user experience as clear and user-friendly as possible. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you for your trust, and we look forward to serving you again when needed!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was searching for a friend's record and within minutes of signing up I had all the informations I needed. Thank you
Hello Oli,
That's fantastic to hear! I'm thrilled that you found the information you were searching for within minutes of signing up. It's always a pleasure to know that our service can make a real difference in people's lives. If there's anything else you'd like to share about your experience or if you have any questions or stories you'd like to discuss, please don't hesitate to let me know. Your feedback and conversation mean a lot to us! Have a nice day!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The woman i spoke to was respectful, friendly and prompt in resolving my issue
Hello Miranda,
Thank you for sharing your positive experience with us! We're glad to hear that the customer service was prompt in resolving your issue. Providing excellent customer service is one of our top priorities, and we're delighted that our team members could assist you effectively. If you ever require further assistance or have any more questions, please don't hesitate to reach out. We're here to help and always strive to exceed your expectations.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was a good experience. I found the information I was searching for all in one day.
Hello Robert,
We greatly appreciate your feedback! It's wonderful to hear that our service helped you find the information you were looking for so efficiently.
If you ever have any more inquiries or require assistance in the future, please feel free to contact us at [email protected]. Your satisfaction is our top priority, and we're here to assist you whenever you need us. Thank you for choosing us!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The service is awesome, I use it, and the customer service is the best, she was so helpful and willing to help me, she resove everything
Amazing customer service
Hello Arnold,
I'm thrilled to hear about your positive experience with our service and the outstanding customer service you received! At our company, it's our practice to consistently go above and beyond to assist our customers. If you ever have more feedback or need further assistance in the future, please don't hesitate to reach out. It's wonderful to know that you had such a positive interaction. Have a great day ahead!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Good Experience speaking with the customer representative
Hello Roberto,
Thank taking the time to share with us your wonderful feedback. We are very pleased to hear that you were satisfied with how our customer service representative assisted you. If you need further assistance. Please do not hesitate to reach out to our customer service or to us at [email protected]. We are always here to help.
We look forward to serving you again. Have a wonderful day!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Bad situation please don't charge me anymore for this
Hello Melissa,
I'm sorry to hear that you're facing a difficult situation.
I double-checked your account and I can confirm your account has been canceled. There will be no further billings from us.
If you need anything else, please do not hesitate to reach out to us at [email protected]. We're here to assist you and ensure that any issues are resolved promptly and fairly. Your satisfaction is important to us, and we want to make sure you receive the assistance you need during this challenging time. Have a nice day!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hello Rita,
I'm sorry to hear that you found the old records disappointing and unhelpful. We apologize for any inconvenience you may have experienced. If there's anything specific you were hoping to find, please let us know. Please reach out to us via email at [email protected] or call us at 833-922-2315.
Your input is valuable to us, and we want to ensure that your experience is as useful and satisfying as possible. We look forward to hearing from you.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Valid information great review site lots of details
Hello Jennifer,
Thank you for your positive feedback! We're delighted to hear that you found our review site valuable and packed with useful information. Providing accurate and detailed information is our top priority, and we're thrilled that you found it helpful.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help. Thanks for using our review site, and we hope it continues to be a valuable resource for you!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was disappointed comma pretty basic information. I added the premium for fifteen dollars and thought I would have more.
Hello Irene,
I understand your disappointment with the premium upgrade. It can be frustrating when you expect more value for the additional cost. We apologize for any inconvenience caused and would like to assist you in resolving this matter. As part of your membership, we are more than happy to assist you in uncovering the information you're seeking without any additional charges. If you wish, we can schedule a call the soonest as possible. Or you can respond by sending us an email at [email protected].
We look forward to your email. Please don't hesitate to get in touch with us, and we'll work together to address your concerns and enhance your overall experience with our service.
Thank you for choosing RecordsFinder, and we appreciate your patience as we strive to meet and exceed your expectations.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Nothing more was shown for the 2.95. Won't be worth the money if you don't get more then what you can see for free.
Hello Pamela,
Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We want to change your experience and assist you in getting the information at no extra cost. If you wish, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
See above statement for information I received. I only can know that it's there but not sure how to access any funds.
Hello China,
Thank you for your feedback. We are pleased to hear that you have received the information, although the contact number is missing. We recommend reaching out to the Holder Name indicated on the report, as it represents a financial institution. You should be able to find their contact number on their website. They will be able to guide you on the steps to claim your funds.
If you have any doubts or concerns, don't hesitate to contact your local consumer protection agency or seek legal advice to assist you throughout the process.
If you require further assistance, please feel free to reach out to us at [email protected]. Have a wonderful day!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Cheap and fast but missing information! Stuff I know for a fact should be there. The pictures were of the wrong person as well.
Hi Trevor,
We appreciate your feedback and are sorry that the information you received was incomplete. Please know that we source our data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We would love to turn things around and help you out. If you wish, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Looking at the history of my car details it is almost accurate. I knew the previous owner was located in MI, but it doesn't list me/co signer as current owner of the car.
Hello Jeremy,
Thank you for sharing your feedback with us. We appreciate your input and understand your concern regarding the accuracy of your car details. Our goal is to provide as comprehensive and up-to-date information as possible. However, our information is sourced from different public records made freely available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. I hope you understand.
If we can help you with anything else, we can schedule a call whenever you are available, or you can contact us via email at [email protected]. Please know that we are here to assist you.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hello Donna,
Thank you for the review! We truly appreciate you taking the time to share your experience with us. We always value our customers’ experiences and satisfaction, and your review makes us want to work harder.
In case you need further assistance from us, feel free to contact us anytime. Have a great day ahead!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I signed up for a trial and could get nowhere. The customer service could not have been nicer.
Hello Alexandra,
Thank you for sharing your experience with us. We're genuinely sorry you encountered difficulties during your trial period. We understand how frustrating that can be, and we appreciate your patience.
We're pleased to hear that our customer service team was able to assist you and that you found them to be helpful and pleasant. In case you need further assistance from us, feel free to contact us anytime. Have a great day ahead!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
My representative was polite and friendly and he did not question my reasons for cancelling. He made canceling my subscription easy and painless and informed me that I can still use my subscription until it expired. Thank you for not hassling me like so many other companies do.
Hello Nikya,
Thank you for the fantastic review! We truly appreciate you taking the time to share your experience with us. We always value our customers’ experiences and satisfaction, and your review makes us want to work harder.
We look forward to working again with you in the future! Have a nice day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
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Hello Letasha,
Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We want to change your experience and assist you in getting the information. If you wish, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Easy to use, and provided me some info on status of title, but no real value of more than than.
Hello Stephen,
Thank you for your feedback! We're glad to hear that you found our service easy to use and that it provided you with some information on the status of the title. We're always looking for ways to improve, so if you have any suggestions on how we can provide more value or additional features that would be helpful to you, please feel free to share them with us. Your input is valuable in helping us enhance our service to better meet your needs.
We anticipate receiving your input. Wishing you a wonderful day ahead!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Mattie,
I appreciate your feedback regarding the report. I'm sorry to hear that it didn't provide the level of information you were hoping for. We constantly strive to improve our services and value your input.
If there's specific information you were looking for or if you have any additional questions, please feel free to share, and I'll do my best to assist you further. Your satisfaction is important to us, and we're here to help however we can. Please reach out to us at [email protected] or call us at 833-922-2315. We look forward to hearing from you.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315