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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 8,126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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Easy to use, and provided me some info on status of title, but no real value of more than than.
Por favor cancelar mi suscripción, no obtuve el resultado esperado, muchas información irreverente.
Y luego piden que te haga prisión para obtener mejor búsquedas lo cual se contradice con ĺa portada y lo que dicen dar
Ruben Reyes
Hello Ruben,
Thank you for sharing your feedback regarding the information provided. The Premium reports are optional add-on services separate from your subscription. Nonetheless, you can exit the pop-up notification, and it will continue running the search without additional fees. Please accept my apologies if we were not able to satisfy your needs. We can confirm that your account has been canceled; our company will no longer bill you.
We want to change your experience and assist you in getting the information. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hello Sandi,
I'm pleased to hear that you had a positive experience overall. It's important to recognize what works best for you. I can confirm your account has been canceled. There will be no further billings from us. If you ever reconsider or have any inquiries in the future, don't hesitate to get in touch. We're here to assist you.
Thank you for using RecordsFinder!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hello A.H.
Thank you so much for taking the time to share your experience with us! It's wonderful to hear that you were pleasantly surprised by how fast and straightforward our process was. We take pride in offering a hassle-free experience for our customers.
If you ever require further assistance or have additional feedback, please don't hesitate to reach out. We value your business and can't wait to provide you with the same level of convenience and ease in your future experiences with us!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I paid the fee for the search, which provided only information about the car but not the owner. I then paid the additional fee for the "Premium" search, which provided some additional information but said that no information about the owner was available. I admit that I did not read the ToS very thoroughly, and I assume it says there is no guarantee that owner information will be available -- but I suspect this was just a way to get people to pay for the searches.
Hello Edward,
We sincerely apologize if we could not provide the owner information of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
And since we could not provide the information you needed, I've refunded the $9.95 (Premium VIN Report). Please expect the funds to reflect in 3 to 5 business days. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hello Lori,
Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We want to change your experience and assist you in getting the information. If you wish, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Got what I needed so all good. I highly recommend to anyone looking for detailed report
Hi Ryan,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we hope you have a great day!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
If you need information, this is the best way to go. I got what I needed quick and easy.
Hi Coral,
Thank you for taking the time to give us a review. We're happy you're satisfied with the service. We work hard to meet expectations like yours and are delighted we hit the mark for you. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hard to use sight and i am a retired police officer if it is hard for me it is impossible for the average citizens
Hello Lewis,
We genuinely appreciate your feedback and want to extend our gratitude for your service as a retired police officer. We're sorry to hear that our platform's usability fell short of your expectations. Your input is valuable, and we take it seriously. We're continuously working to enhance the user experience and make the platform more accessible to individuals of all backgrounds and abilities.
Nonetheless, we want to change your experience and assist you in getting the information. If you wish, we can schedule a call, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
Thank you once again for sharing your thoughts with us. Have a great day!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I got the record that I needed. I had a situation where I needed to prove my vehicle registration. This was quick, easy and FAST!
Hello Kristie,
Thank you for taking the time to share your experience with us! We're delighted that you found the process quick. Should you have any more needs in the future or any further feedback to provide, please don't hesitate to reach out. Safe travels!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Couldn't find info I needed. It could be because I don't have the correct information.
Hello Leyla,
Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We want to change your experience and assist you in getting the information. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Walked me through every step of the conversation. I would rate a 5 star.
Hello Verita,
Thank you for considering a 5-star rating – your support means a lot! I'm thrilled to hear that the representative hit the mark for you! It's great to know that you found the step-by-step approach beneficial.
Thank you for using RecordsFinder! We look forward to serving you again!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Outstanding experience was great.Did not have any issues getting my info needed.
Hi Robert,
Thank you for leaving us a review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your feedback, and have a great day!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hello Donna,
We're happy you found the information you needed. This is an experience we always want our customers to have, and we're pleased we hit the mark for you. We look forward to working again with you in the future! Have a nice day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Easy to navigate and get the information I was looking for.
Hello Kristine,
We are delighted to know that you found the navigation user-friendly. I'm thrilled that we were successful in delivering that for you. Should you require more assistance or have additional queries, please don't hesitate to let us know. We're here to help!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Found it helpful and concise would use again as needed.
Hello Michael,
I'm pleased to hear that you found the content helpful and concise. Your positive feedback is greatly appreciated! Remember, we are always here to assist you whenever you need us. Feel free to return whenever you require more information or guidance. Thank you for using RecordsFinder!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Report only gave basic info- not all the info listed as available when I paid
Hello Michelle,
Thank you for taking the time to provide feedback on the report you received. We deeply apologize for any inconvenience with the report. Your satisfaction is important to us, and we're committed to addressing this issue.
Could you please provide us with more details about the specific information that you expected to see in the report but found missing? This will help us better understand the gap between your expectations and the content provided. Once we have a clearer understanding of your expectations, we will work diligently to rectify the situation and provide you with the information you were looking for.
You may reach us by emailing [email protected] or call us at 833-922-2315 from 12 am - 2 pm EST.
We look forward to your response. Have a great day ahead!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I love the information you sent me, it was very informative and helpful
Hello Marvin,
Thank you for your excellent review! We're happy you're satisfied with the service. We work hard to meet your expectations and are delighted we hit the mark for you. We hope that you will also recommend us to others!
Have a fantastic day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
This service met my needs. When I called to cancel because I no longer needed the service, the person to whom I spoke was very professional and polite. I think I spoke with Dexter.
Hello Roxanna,
I'm glad to hear that our service was able to fulfill your needs. Providing professional and polite customer service is a priority for us, and I'm delighted to know that your interaction with Dexter was a positive one. I'll make sure he reads your comment; this will make his day. If you ever find yourself in need of our services again in the future, please don't hesitate to reach out. We're here to assist you in any way we can. Thank you for sharing your experience!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I received my report and found out that my information is all messed up.
Hello Donald,
We appreciate your feedback and are sorry you were not satisfied with the report you received. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.
We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can contact us via email at [email protected]. Rest assured; we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Stephen,
Thank you for your feedback! We're glad to hear that you found our service easy to use and that it provided you with some information on the status of the title. We're always looking for ways to improve, so if you have any suggestions on how we can provide more value or additional features that would be helpful to you, please feel free to share them with us. Your input is valuable in helping us enhance our service to better meet your needs.
We anticipate receiving your input. Wishing you a wonderful day ahead!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315