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Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 8,124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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The experience with your customer service representative was awesome super easy and no stress at all
Was great, customer service. She was able to help me with my billing
Hi Dayanna,
We're happy to hear that you're satisfied with customer service. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Terrible it did not work after paying. And then i have to go through a long cancellation process and who knows if it will even be canceled
Hi Ryland,
We sincerely apologize for what happened. I can confirm that your account has been canceled. Rest assured, our company will no longer bill you. The payment of $4.95 will allow you access until June 13,2022. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Experienced, professional, and swift help! The Representative was extremely helpful with the cancellation of my membership without any pressure. I will use this service in the future, and recommend it.
Hi Patrice,
Thank you for your kind words. We're happy to hear that you're satisfied with customer service and that you will be recommending us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
When I searched for us and Canadian site this one came up. When I put the information of the person I was in it showed information that proved you had information on him. I paid the 4.95 and when I did the information I keep receiving is for some person 10 years older in PA. I am very
Hi Brandi,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It works well and I think it provides a right amount of information.
Hi Maddi,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Bull$#*!told me it had info then I paid for it n my request went through them all of a sudden said nothing found
Hi Nicole,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was helped quickly and accurately from a very helpful person
Hi Stephen,
Thank you for taking the time to give us a review. We're happy to hear that you're satisfied with customer service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need further assistance, please let us know. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
You pay to get your report but then get advised you need to pay an additional fee to get things already promised to you when you're signing up. There is also a lot of inaccurate information pulled.
Hi Tyler,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had a few questions about the service. The representative was knowledgeable and respectful.
Hi Demetrius,
Thank you for taking the time to give us a review. We're happy to hear that you're satisfied with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Luis,
We're happy to hear that you're satisfied with how quickly customer service responded to your request. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Could not get auto asset info. She assisted by asking for a custom search to be created. May have to wait up to 2 days to get it, but at least she was knowledgeable enough to suggest the resolution.
Hi Craig,
We're sorry you did not receive the information you needed on the site. We're happy, though, to hear that you're satisfied with customer service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need further assistance, please let us know. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
This query provides help with my agency in protecting property with illegal parking and protection information to vehicles of interest in criminal activity
Hi Charles,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I would like to cancel this subscription I only needed this one report
Hi Cynthia,
Thank you for your review. I can confirm that your account is canceled. Rest assured, our company will no longer bill you. If you need assistance, especially with your searches, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Keep getting charges on my card when. I cancelled many times they say it's cancelled then next month billed again
Hello Ashley,
I'm sorry to hear that you keep on getting charged despite canceling. The account under this email address has been canceled since 2021. I've tried locating another account using your full name and was able to find one under a different email. I've checked and cannot see any cancellation request for that account. As a courtesy, I went ahead and canceled the account for you. I have also processed three refunds of $19.95. Please expect the funds to reflect in 3 to 5 business days.
If you need further assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Had a great experience with customer service. Got the information I was looking for. They were able to cancel the service and reimburse the monthly fee since we no longer needed to use it.
Hi Stephanie,
That's great! I'm happy to hear that you're satisfied with customer service. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Didn't have what I needed. Was under impression would have it. Only reason I signed up
Hi Robbi,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I liked how fast I got the report, but it didn't include the info. I wanted.
Hi Julie,
We're sorry to hear that the report you received was incomplete. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Kept getting low balance on my ez pass and we don't use account. Well our youngest son passed away couple years back and his ex girlfriend has been using on our dime. We wouldn't of known if not for SUREJABBER.
Hello Terry,
We're sorry to hear about your son. I know how sad this must have been for you. But we're glad that you found what you were looking for. If you need further assistance, please don't hesitate to let us know. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Curtis,
We're happy to hear that you were able to find the information you were looking for. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ignacio,
Thank you for this fantastic review! We're happy to hear that you're satisfied with customer service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need further assistance, please let us know. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315