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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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Had questions. Talked to sales rep on-line and extremely pleased with the quick answers and the total sales experience.
Looking forward to receiving my new Tonneau cover and installing it……
Had to spend more money on nut,bolts and washers.
Not happy to spend more time and money.
Friendly,knowledgeable, helped make sure i got the right product for my 2025 Ram
Jacquelyn aka"Jack" was wicked cool and hooked us up with all the information we needed. She also saved us some money with a Military discount. Much appreciated. Her personality on the phone secured real truck a returning customer.
Customer service was exemplary! Excellent communication, and knowledgeable. Fantastic experience
Always a pleasant experience shopping here. It's reassuring to know that you have experts on your side, working to help you get what you need.
I love this cover. It operates smoothly. Instructions are not all that great and definitely not correct for my vehicle. I had to figure it out a bit. The other issue is one of the small stickers on the cover has terrible adhesive and made a large smeared section on it when I tried to remove it. Nothing I tried removed the adhesive.
I ordered this online thru their chat session with Courtney. The item was paid for immediately. 4 days have passed and the status is still pending fulfillment. I was told this was in stock and I don't think it should take 4 days (so far) to pull and ship an order.
Ordered some running boards for my truck. Found them on this website, called in and spoke to an associate, ordered them, and a couple days later received.
I was very pleased with there response to a err in judgement i made on an order. They corrected everything and the new part was sent be fore the wrong part was sent back.
I just bought a new truck. A 2024 F250. I like working with real truck because if there's an issue on any parts, they're happy to help you get it fixed.
Called in on the phone to ask a few questions. The person who answered my phone call was excellent He directed me as to what he thought was best and help me make sure I had all the right stuff
Called to find an end cap for Revolver X4s after looking everywhere on the internet with no success. I did the chat online with RealTruck and the assistance took care of my needs immediately with a price, order, and link to finalize. No nonsense and very helpful.
Great help in making sure I ordered the correct part and shipped and received very fast
Calling Real truck or any of the brands the customer service is terrible. Getting customers replacement parts and help is terrible My suggestion stop buying online and buy through a smaller mom and pop retailer
Had a question about my vehicle and the fitment of a tonneau, my call was immediately taken,question answered and tonneau was ordered and shipped within hours.I am a returning customer
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.

