RealTruckReviews 8,742

Nick was very helpful with processing my order. Even answering questions about other products and recommending products based on my questions.

Called on Sunday and didn't expect anyone to answer but they did. The salesman was pleasant and helpful and I received my tonneau cover 2 days later. Very pleased with your company and will use and recommend in the future.

Customer service is outstanding! Very helpful and knowledgeable about their product. Had a local business set up to install cover quickly.

I was told by sales agent the matt's would be shipped next day (Dec 3) checked order and was told a minimum of 2-3 weeks, this is a Christmas present and that would put it out past Christmas out past Christmas. I feel as I was lied to about shipping

The representative on the phone was very helpful and straightened out my order. I'm happy with the service i got.

I was very pleased to purchase a roll top cover. I started out with virtual but was able to speak directly with the associate. Had many questions she was able to answer and direct me in the right way.

Very informative and answered all my questions. Would definitely shop here again

Customer service was excellent! I had my order completed within a few minutes. In a day and age where most of the Customer service doesn't exist anymore this was a refreshing experience. Thank.you.

The sales rep Sherri McCall was very informative and helped me make a purchase. She was kind and did not make me feel pressured like some sales associates do with pressure tactics. Thiose type of sales people turn me off immediately.

Courtney made this sale happen! If not for her no sale!

Bought a hard 3-fold Tonneau cover for my new Nissan Frontier. Had a Titan and this is the mini-me model! Ordered the same cover I had for my Titan and I love the look!

Customer service sent me a link via email to order online w/ a rebate.
It was for the wrong part number. I didn't find that out until after I ordered. I called them within 30mins to cancel and make the correction. They say I'm too late and the order has already shipped.
The order totaled over $3,500. You would think they would get it right.
Now I have to wait to receive my order, return it and get sent another.
I'm pissed.

Sales rep was polite and provided me helpful information.

Received Wrong Step Brackets, Brackets Are wrong for my F 350 SC.Per the mounting instructions they are for a Dodge But the brackets are not the ones in the instructions. Would be happy to talk with Butch in customer service about this problem if he would call me back. Please

Rep that I spoke to by text and on the phone for ordering was very efficient. Item shipped same day I ordered. Arrived in a few days. Item is high quality and was very easy to install after watching videos that were posted on line at the site in product description. Would buy from Real Truck again.

Waited over 10 days for damaged parts to arrive due to poor packaging from the supplier. Now after several photos sent, purchasing tape to fix their box, spending 30 minutes on the phone with FedEx to pick up the package I'm still waiting for liners. Never again all this leg work and cost I've incurred due to their poor packaging procedure.

When I received my order I was very pleased with quality of the product. A few days later my husband and I went to put it in my cart only to find out I accidentally ordered the wrong year. I called customer support and they were FABULOUS! We reordered the correct one and I'm currently waiting on my return label. I will update my review after my return is complete.

Best costumer service!
A problem occurred during ordering/processing. Customer service emailed a return slip immediately. Nerf Bars arrived in 36hrs.

Pleasure doing business got my to cover faster than I expected