RealTruckReviews 8,749

Very good very good very good very good very good 50 characters get it thank you

RealTruck customer service has always been exceptional. I've tried some other accessory sites and none of them can compete with RealTruck customer service. Long hold times? The only way to get a short hold time anywhere is an off shore customer service.

Great customer service made it so easy to order and fast delivery, Highly recommended

I wasn't able to purchase online from Canada even with a US address as my billing address is in Canada and the website wouldn't allow. I called the 800 number and over phone and Lee was able to assist. She was friendly, helpful, courteous and knowledgeable. Thank you Lee.

Outstanding customer service, spoke very clearly and was most helpful. Tonneau arrived in less than 24 hours

I had questions about some equipment for my new F250 so I called your company and spoke with Andrew. He was super knowledgeable and got me all set with everything I needed. His extension number is 1784, so if anyone else needs help either dial his extension or ask for Andrew. I've ordered from your company previously and always had complete satisfaction in every aspect. Thank you Real Truck!

Did another order with Katie c on live chat and it was great.

A good and complete process with Nicholas. He helped and answered all my questions and my new truck bed cover is on its way.

Excellent customer service. Very knowledgeable with their products. Have nor received my order as of yet

Quickly confirmed fitment and set up shipping. Great selection a products. Will shop here again.

CALLED IN TO ORDER A COVER AND TALKED TO DON, MY EXPERIENCE WAS VERY PLEASANT, HIS PRODUCT KNOWLEDGE WAS EXCELLENT. I WILL CALL THEM THE NEXT TIME I NEED ANYTHING.

CUSTOMER SERVICE AGENT WAS VERY KNOWLEDGABLE ABOUT WHAT HE WAS SELLING. HE WAS VERY DETAILED ABOUT WHAT WAS GOING ON THROUGH THE ORDERING PROCESS. HE WAS CLEAR ABOUT THE PRICE AND THE TIMEFRAME I WOULD BE LOOKING AT TO GET MY PART.

Very knowledgeable personnel. Got my order over the phone, it was easy, fast and was done very effectively. Very happy with the service.

So we are a car dealership that had a vendor for our accessory needs but was not dependable.
I reached out to Real Truck and was given Don Hardy as our sales rep. We are now set up as a wholesale account. So far my experience has been very good. Don has exceeded my expectation in comparison to our prior vendor. Very quick to replay to any inquiries and order placements.
Thanks

Great, buy, fit perfectly, delivered on time and will purchase from them again

I ordered a simple part for a bakflip repair, and i paid for it, but i've still not received it…. And after reaching out to customer service… they closed the request. Without ever responding to the query….

Where's my stuff?

The chat option links you to a real person who answers specific questions and can place your order

I purchased this cover for my son for Christmas for his new truck. We haven't put it on yet, but it arrived in very good packaging and quickly.

Package arrived in the evening of the promised date. No damage! Reviewed the installation instructions and the parts. Downloaded and printed the on line instructions. Plan to watch the installation videos. Due to other priorities of the season, I will not start the installation for another four days.