On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Had exactly what I wanted and at the best price. Quick delivery time as well.
Very easy to deal with the live chat made the ordering of it makes process nice
I feel treated with respect and the representative was courteous.
Very good, myths representative is super nice and informative and responsive. I was just calling to check availability but end up buying it.
Very good service when you call to get what you want and fast shipping! Thank you!
Very good, but haven't received my product yet so until?
Great and fast shipping! Will be buying from this company again for sure.
Had to call to make sure I was purchasing the right product. Had a great experience with the service professional. He was knowledgeable and helpful. I felt good about my purchase leaving the call.
Mr. Rokesh was very astute with the product information. The communication skills and literacy too was beyond most sales reps. I've every talked with... A plus rating for him
Super easy and the communication is superb. Always update me via email the order status. Great shopping experience and fast shipping.
Great shopping experience. Order was shipped quickly
Bought a brand new truck Dodge Ram 1500, dealer put on from yipes stripes Westin pro traxx after a year they are rusting on top very poor product! Hoping these running boards last a bit longer!
Knowledgeable person for ordering. Willing to search for the right product.
The rep introduced himself and was very helpful with the whole ordering process.
The weather tech floor mats are cheap. The rear does not fit my truck I will return it. The bed cover was never delivered paid a $130 to have it overnighted. Real truck sales associate assured me I would have it the next day between 8am& 10:30 am. Two days later I still hadn't received it. I cancalled that order waiting on my refund.
Sale Rep was very helpful with my buying experience thank you so much for your smooth transaction
Hello Peter, thank you for sharing your experience!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Neang, thank you for sharing your experience with us.