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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Finally a place that works as hard as I've had to find a set of running boards for my daughter's pickup. I guess being a truck driver and have worked right through Covid times from the first week it hit the U.S. I have a hard time with places that tell me it will be 2 months before we can get them delivered and yes they are in stock. The only thing I'm interested in from those other companies is how you plan on staying in business?
Glad we could offer our help!
Very easy people to work with. Super fast delivery.
Thank you for sharing your shopping experience!
Excellent customer service to answer questions. Fast processing and delivery. All items received are exactly as described and high quality. I am a repeat customer and will continue shopping at REALTRUCK for all my equipment needs.
Richard, thank you for your support!
We appreciate your support, Richard!
The salesman was very helpful and knowledgeable. Helped me out with what I needed and was very efficient with I needed. He was very quick about everything that I needed done.
Curtis, we're thrilled to hear your order was a complete success!
The order and questions were handled quickly and efficiently. I particularly like that the shipment went out same day versus other companies quoting lower prices but very long delivery times. Good price, fast service.
We appreciate the feedback, Mike!
The service rep was very helpful on the phone, too bad the part I was needing is out of stock from manufacturer. They are giving me a refund.
Glad we could offer our help, Donita.
I've ordered one of these onsline for the truck I bought last weekend. She seemed very knowledgeable and answered all of my question giving me the impression she knew exactly what she was talking about. It'll be a little over a month before I get it but I have been assured if there are issues with fit I can call for supprt or we'll return it until it is 100% right. VERY HAPPY!
We appreciate the feedback, Keith!
Very helpful staff & very quick response with answers. Delivery also very fast.
Rebecca, thank you for sharing your shopping experience!
Very knowledgeable and helpful on what I needed in running boards
Happy that we were able to help, Harvey!
Knowledge is power very helpful and fast shipping and amazing prices on all products
Thanks for sharing your shopping experience, Gary!
Very helpful. A+ 11/10
Answered questions I had and was Military friendly
Joshua, thank you for your support!
Glad we could offer our help, Daniel!
Fast friendly service with the best prices around.
We appreciate the feedback, Patrick!
Had to exchange a part because of not being able to match the color with another part. Very satisfied
Glad we could help match them, Leo!
I was looking at an add online, saw a phone number, called and the guy that answered helped me order what I was looking for. Quick and easy, I should get my product Thursday! Yeah American Capitalism, lol!
Thanks for your support, Michael!
Great, he walked me through each one that would fit my truck. When I called and he missed the call he called right back. I haven't received the cover yet but I am really excited.
We appreciate your support, Eugene!
Phone representative was friendly and very competent.
Ray, thank you for sharing your shopping experience!
Customer service answered questions which made me understand to buy the right parts for my truck thanks
Glad we could help, Sonny!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your shopping experience!