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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Morgan C. Was very knowledgeable and helpful. She answered all of my question during our chat and a sale was completed to my satisfaction.
As mentioned awesome customer service and very easy/detailed installation instructions.
Pleasant experience. All questions answered professionally and in a very informative manner.
Great product and fast delivery, very helpful with my purchase
Good product nice people there and will knowledge of their products. I'll be buying there again soon. And good pricing.
They were shipped fast and reasonably easy to install, look great!
Very nice phone conversation with a great deal of help purchased item and it shipped out that day what a good company
Purchased over the phone. The representative was professional and helpful. Along with my purchase, I had an issue with a broken part arriving and bakflip is making it right. Will be back for future purchases.
Very helpful. Fast shipping. So far really like the cover. Easy to install.
I'm glad I got a good deal on the top I wanted, but not the same deal a good friend of mine got and he recommend RealTruck.
Fast knowledgeable good experience. Product arrived very quickly. Very pleased dealing with you guys. Thanks a lot. Ed
I needed some assistance before my purchase, and was connected with Lee. He was very helpful and patient. He answered my questions and made sure I was satisfied.
Still waiting for somebody that might contact with me on the return you should not have to wait for nobody for the information on how to return
Butch Verrando in sales did great. Heard me out and tried to help out on another purchase I will probably make in the future.
I ordered a tonneau cover for my 2019 silverado with a 6.6 bed. When I opened the box and tried to install the new cover I discovered it was fora 5.8 inch bed but was in the box for a 6.6 inch bed.
Fit and install easy and customer service was knowledgeable. The liner and tonneau cover were exactly the right fit
The person I talked with was very helpful and professional. I would recommend Real Truck to any one in need of their products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members