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RealTruck

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.


realtruck.com
Founded in 1998
Ocala, FL, United States
+190
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RealTruck Reviews Summary

The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
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Nerf bars
September 23, 2022

Very pleasant, Wayne was very helpful, I received the package earlier than anticipated

Date of experience: September 23, 2022
Wisconsin
1 review
0 helpful votes
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APS Nerf Bars for Jeep
September 23, 2022

Great service and shipping! Highly recommending this online seller.

Date of experience: September 22, 2022
Massachusetts
1 review
0 helpful votes
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Easy and as expected.
September 22, 2022

Ordered, received in three days, installed in 45 minutes, meets all expectations.

Date of experience: September 22, 2022
California
1 review
0 helpful votes
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Truck bed liner.
September 22, 2022

Bought a liner mat for the Ford and first they gave me a better price, then shipped it the next day. Very easy to install and it appears that it will last a long while. Very satisfied with the product and the service.

Date of experience: September 22, 2022
New York
1 review
0 helpful votes
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Awesome!
September 22, 2022

Awesome people to work with. Very knowledgeable, eager to help, great products and value their customers. All very rare today with way too many companies. These guys are the real American deal. I can't thank them enough for all the help.

Date of experience: September 22, 2022
Florida
1 review
0 helpful votes
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Maxwell Pieschke
September 22, 2022

Very satisfying experience with Real truck. This is my first experience with Real truck and now, it will be the first of many more. I plan on using Real truck first whenever it comes to my truck parts in the future.

Date of experience: September 22, 2022
Massachusetts
1 review
0 helpful votes
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Fender flair's
September 22, 2022

Quality product fast shipping thanks will order again thanks!

Date of experience: September 22, 2022
Colorado
1 review
0 helpful votes
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First Truck
September 22, 2022

I Love My Ram 2500. It is a step back in time for me after driving a Subaru Ascent with the technology and ergonomic shifts on the stirring wheel and driver assist technology.

Date of experience: September 21, 2022
California
1 review
0 helpful votes
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Great service thank you
September 22, 2022

Great products and very easy.
Fast delivery at no charge.

Date of experience: September 21, 2022
Virginia
1 review
0 helpful votes
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Perfect fit
September 21, 2022

Service rep I spoke with was very helpful and finished up the the sale with his help

Date of experience: September 21, 2022
New York
1 review
0 helpful votes
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Get all the right stuff
September 20, 2022

Happy the first time no doubt will be the second time

Date of experience: September 20, 2022
Ohio
1 review
0 helpful votes
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Customer service
September 20, 2022

Phone customer service was great. Now I'm waiting for the product I ordered to see it's packaging, quality and overall end result.
Good job so far.

Date of experience: September 20, 2022
Georgia
1 review
0 helpful votes
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Excellent Customer Service
September 20, 2022

My experience was top tier. Keymar is by far the most professional, passionate and experienced rep I've worked with.

Date of experience: September 20, 2022
Michigan
1 review
0 helpful votes
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Awesome
September 20, 2022

Had a very good experience and a helpful sales associate

Date of experience: September 20, 2022
South Carolina
1 review
0 helpful votes
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Satisfied customer
September 20, 2022

Great customer service have not received product yet but the ordering process was great

Date of experience: September 20, 2022
Virginia
1 review
0 helpful votes
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Comsu
September 20, 2022

Customer service was very good took time help with the questions

Date of experience: September 20, 2022
Pennsylvania
1 review
0 helpful votes
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No order placed
October 20, 2022

Was looking for better pricing! May order in the future.

Date of experience: September 20, 2022
Lauren S. — RealTruck Rep
over a year old

Hi Gary, thank you for taking the time to leave a review for us.

Missouri
1 review
0 helpful votes
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Alex P. - Top Notch Service
September 20, 2022

Alex Pendleton is excellent, best online service I have received. Purchased a Bakflip MX4 directly from him, based upon his well deserved reputation online in the Ford forums and Reddit.

Date of experience: September 20, 2022
Washington
1 review
0 helpful votes
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Very Helpful Chat
September 20, 2022

Had an inquiry and it was late in the evening and they helped me right away and answered my questions quickly! Looking forward to my new parts!

Date of experience: September 19, 2022
Pennsylvania
1 review
0 helpful votes
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Great service
September 20, 2022

Spoke with a representative and I was able to get the exact part that I needed. They delivered faster than expected, great overall experience.

Date of experience: September 19, 2022