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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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They helped me make my purchase for a roll up cover. And it was very easy. Shipping is super fast. I will review the cover once installed.
Excellent purchase experience via IM with Morgan C. Gave a little discount off of advertised price which solidified purchase.
I called on a Sunday to make sure I ordered the right parts (custom seat covers) and Mireya was great! Friendly and efficient!
I was looking for a topper for my truck bed. A gentleman named Erin helped me get one that wood fit my truck. He made it easy.
I saw the product I was looking for was available online, but wanted to confirm over the phone - Alexander was a great help!
Dealt with your virtual assistant and it was smooth
I ordered a Dee Zee bed mat for my Silverado. They were very pleasant to chat with. It came very quickly and was exactly what I was looking for.
Excellent on line experience. From order to quick delivery. Product was easy to install and quality all the way!
The gentleman took my order confirmed it would fit my vehicle and when it arrived it fit perfectly without having to alter anything!
Every aspect of my experience was exceptional! I thought the "chat" folks were very responsive and helpful.
Easy purchase process and great customer service. Fast shipping with updated tracking info. I will definitely purchase again and recommend Real Truck
Brandy the service supervisor did an excellent job turning this sale around. I was very frustrated after spending close to $3700. 00 and not getting a correct part but she corrected this situation. Thanks
It doesn't fit without buying more parts. The seller suggested I contact the manufacturer. They should have supplied the parts. Poor customer service.
I was struggling selecting between two different truck bed covers. I ended up doing a chat with an online representative. They not only helped me get the best cover, but provided me with an additional discount. I will definitely be using and recommending Realtruck to everyone!
ALL GOOD! ALEX AND RICHIE BOTH WERE VERY GOOD IN HELPPING ME TO GET EXACTLY WHAT I NEEDED EASILLY & QUICKLY!
Just ordered MX4 on a Thursday and expect to receive on Monday. Talked with rep online and had all questions answered. He also helped me with order. Look forward to installing new cover. All reviews I looked at were positive with customer service. Hope I don't need them, but sure they will help if needed.
The chat was live, got me a better deal, and walked me through the whole thing. Super easy
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.


Hello Mike, I am sorry for the experience you had with us. This is not the experience that we strive to provide to our customers. Please let me know how we can best resolve this issue with you. Thank you!