RealTruckReviews 8,708

Donald was exceptionally helpful, professional, and knowledgeable, working efficiently to ensure that my order was placed prompt and correct. As a commercial fleet manager, I am grateful of the guarantee for amazing products, convenient order abilities, and fantastic customer service that Real Truck provides!
~From a previous and continuing customer

I tried to order a specific Go Industries 5th wheel tailgate from the internet. After ordering, I received a cancellation email that the product was no longer available. They said I could call customer service to see what else was available. So, I called Customer Service and they said they were already processing a refund, which I have not received. They sent me to Sales and I ordered a different tailgate which I was charged for and I'm awaiting for shipment and delivery of that. Fingers crossed.

After a long online chat conversation with a lady at Realtruck about the compatibility of the ProX15 with the Elevate Rack System, ordered it. I spent 5 hours installing it yesterday, 7/24. The cover is not perfectly compatible. The Tundra front tie down rail needed to be removed, it's in the way on the bolts holding down the cover at the front of the bed. At the rear of the bed the rails are an 1/8" to close in width. So the cover bar is hard to force into the latching ends. It's not worth $600 for something that will be this hard to close.

I wanted running boards for my new 2023 Honda Ridgeline and turned to YouTube to see what"s out there. One video fit my needs but was discontinued by the manufactured for my car. Rats! I came across your website and when I called to verify part numbers I was transferred to a home phone number because it was a weekend to Mirrya Renn, working for RealTruck out of her house. She knows her stuff and understood that I didn't want something cheap for my new baby and in fact, where running boards usually run between 90 and 125 dollar, I had to have the Black Horse's best version (I gladly paid with NY tax 363.00).Mirrya stayed with me on the phone, checked the computer, made sure there were no discounts that could be had elsewhere, and generally did everything to help me. She stayed patiently on the phone and responded to my talkative rap with kindness and professional courtesy, and is lots of fun. We closed the deal and my running boards were delivered in two days! It's a job to installed them because you are working on the ground and upside down but with a little patience you can do it. Well, my Black Horse boars are beautiful with heave duty extruded frames, thick vinyl soles and a belt of of stainless steal along the edge that reflects two similar bars atop and below the windows. I'm very satisfied with my purchase, with RealTruck and especially with Mirrya. Without her it wouldn't have occurred. Simply, I'm happy, and you should give Ms. Renn a raise. Cheers.