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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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Staff made my purchase so easy very helpful and i would like to say thank you
Spoke to Christopher, he made the sale transaction more easy than ordering on line. By the way, your online service kept return my order back to the previous page because I didn't select an warranty, found that strange while the icon for online salesperson kept ask me do I need help….
I did all the research for you. Several sites as well as Mother Amazon. A site like REALTRUCK is where you go to get truck accessories that fit the first time as well as delivered with incredible efficiency.
I look forward to installing it this afternoon. I have used a soft cover on various trucks for over a decade, but it is time to get real with a hard one. REALTRUCK Customer Service was just right. Working with the Rep I did he placed the order and it went out the same day! Well Done.
Experienced and knowledgeable staff definitely helped me make the right choices on trimming out my new truck.and it all shipped the same day. That's great service!
See the chat function to verify what I needed. Person on the other end was awesome.
Quick and easy,,, they know their stuff thank you for the help
Had ordered a grill guard from one vendor and Real Truck notified me not in stock anymore. When I called to ask about it representative went out of his way to find another similar grill through another vendor. Great service and very professional! Thanks.
The guy i talked to was very patient and helpful. The shipping was pretty quick as well.
Had a problem with product and Real Truck expected me to take care of it myself through AVS. Real truck should have called them to fix the problem not me. I bought it from Real truck not AVS even if it was there product. Disappointed customer. Bought from you before but more choices on future purchases and will go elsewhere
They advertise products but do stock items will be ordered at a latter date
Professional staff, great products, fast and friendly service. Products delivered in a timely manner.
After studying the product online I called the toll free number Christopher was very accommendating helping me make the purchase.
I had ordered bed caps for my truck and while looking for the right ones that fit, I found out in 2007 in the middle of the year they decided to change the body style which makes it even harder for me to find aftermarket accessories, so going through real truck they finally got it right and foud ones that fit
Overall experience was great. Bought a bed cover a few months ago. Came back and bought wheel well liners and a bed mat. Customer service and shipping was excellent as well.
Great experience. I was able to talk to someone right away and the products arrived quickly.
I did the entire transaction through chat and it was really easy. The agent was very responsive and helpful and did everythig he said he would do. Haven't seen the cover yet, but it's on the way - expected delivery is three days after ordering, not bad. Definately will go back.
I told them I read that their PowerSteps would in fact fit my 2023 Sprinter. They researched it and agreed. They shipped them, I installed them. Love'm.
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.

