Raney's Truck Parts

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Raney's Truck Parts

4.1

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Raney's Truck Parts Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.

This summary is generated by AI, based on text from customer reviews

service
33
value
32
shipping
31
quality
31

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51,612 reviews

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North Dakota
1 review
1 helpful vote
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ORDERED PARTS 9 WEEKS AGO, WAS NEVER TOLD THEY WHERE NOT ON HAND UNTIL I CALLED A MONTH LATER, SPOKE TOO TWO DIFFERENT PEOPLE THAT SAID THEY WHERE COMING AND ON THE WAY, THEY BOTH LIED, SPOKE TO A LADY THAT ACTUALLY DID HER JOB AND DIDN'T LIE OR ARGUE WITH ME, CALLED AND LEFT MESSAGES WITH NO CALL BACK MULTIPLY TIMES, USED AUTOMATED EMAIL WITH NO ANSWER TO MY QUESTIONS, POOR CUSTOMER SERVICE POOR KNOWLEDGE BASE, WASTED MY TIME AND MONEY WHEN THEY COULD HAVE BEEN HONEST OUT OF THE GATE, ESPECIALLY WHEN YOU MAKE SURE YOU GET PAID KNOWING THE PARTS ARE MONTHS OUT. CANCELLED ORDER DO WASTE YOUR TIME. NOT A TRUCK DRIVEN TYPE COMPANY NO DIFFERENT THEN A CARQUEST WITH THERE KNOWLEDGE BASE, REALLY SAD

Date of experience: April 10, 2021
California
1 review
1 helpful vote
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Tried to save money by buying Super Socks instead of Autosocks. The Super Socks are worthless. Zero traction. You really do get what you pay for with Autosocks. Tried to return them for CREDIT ONLY towards Autosocks and they basically told me to piss off. Kinda lost my $#*! on them. But my request was very reasonable. Lots of places to buy online. You should pick anyone but Raneys.

Date of experience: March 17, 2021
Massachusetts
1 review
0 helpful votes
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I bought center caps and the fit is perfect and looks great my company is amazed that I have been taking care of their truck

Date of experience: March 17, 2021
Missouri
1 review
0 helpful votes
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Fantastic Place!
March 2, 2021

Raney's is the best place to get your truck parts! They very reasonably priced and the staff is so wonderful! Tawny helped with all of my questions and went above and beyond to help me.

Date of experience: March 1, 2021
Chris D.
0 reviews
0 helpful votes
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I still have some items outstanding
November 6, 2020

I still have some items outstanding

Date of experience: November 5, 2020
calvin l.
0 reviews
0 helpful votes
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My go to chrome shop
November 4, 2020

My go to chrome shop

Date of experience: November 3, 2020
Michigan
1 review
0 helpful votes
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Purchased what I thought and was advertised a pair of headlight lenses. After I placed order I realized that the price was for one headlight lens. Called company to cancel order and was told that order was canceled and refunded to my card. Well next day I receive said order UPS and email conformation that order was delivered.
Called company and was informed that they supposedly called me back stating order was processed through manufacturer and they couldn't stop it. Now I have to pay $9 shipping to send it back to them. SCAM Artists!

Date of experience: October 29, 2020
Doug K.
0 reviews
0 helpful votes
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The right product at a fair price
October 28, 2020

The right product at a fair price

Date of experience: October 27, 2020
DaShawn P.
0 reviews
0 helpful votes
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Easy and straight foward
October 27, 2020

Easy and straight foward. Great selection!

Date of experience: October 26, 2020
Tom N.
0 reviews
0 helpful votes
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Thought it would be made out of a little heavier material. But I like them

Date of experience: October 26, 2020
Michael L.
0 reviews
0 helpful votes
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All ways received my order
October 25, 2020

All ways received my order

Date of experience: October 24, 2020
Randall S.
0 reviews
0 helpful votes
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First time user
October 24, 2020

First time user. Seemed easy

Date of experience: October 24, 2020
Cam P.
0 reviews
0 helpful votes
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Good professional service
October 24, 2020

Good professional service

Date of experience: October 23, 2020
Jeremy V.
0 reviews
0 helpful votes
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It was fine
October 24, 2020

It was fine. Just surprised that the headlights were completely sealed. No way to change a bulb. Only replace the complete unit.
Nothing was mentioned in the product information.

Date of experience: October 23, 2020
WILLIAM R.
0 reviews
0 helpful votes
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Shipment order was lost,took a month for my order to ship.

Date of experience: October 23, 2020
Nancy M.
0 reviews
0 helpful votes
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As always great product and service
October 23, 2020

As always great product and service.

Date of experience: October 22, 2020
willie t.
0 reviews
0 helpful votes
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Got me hooked on Raney's!
October 22, 2020

Got me hooked on Raney's!
Simply the best!

Date of experience: October 22, 2020
Michael J.
0 reviews
0 helpful votes
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Wrong part
October 22, 2020

Wrong part

Date of experience: October 22, 2020
Tina O.
0 reviews
0 helpful votes
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Fine, not over the top
October 22, 2020

Fine, not over the top

Date of experience: October 22, 2020
William P.
0 reviews
0 helpful votes
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Good so far...
October 22, 2020

Good so far...looking forward to product being delivered

Date of experience: October 21, 2020