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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Received quickly, was exactly what the picture represented as I was matching existing unit.
Thanks!
Raney's had everything I was looking for! Great selection and great prices! Everything came well packaged and in a timely manner! I bought an entire light package for a 2021 Kenworth W900 including a universal light bar for under the front bumper! And after installing them it looks fantastic! The quality and craftsmanship of the polished steel and lights is impeccable! Raney's customer service is top notch and very knowledgeable! I had a couple of questions before placing my order and they answered all questions throughly! Look forward to buying more things for my truck from Raney's in the future! Highly recommend doing business with Raney's!
Looks great also very stylish for the price that I paid for the item Also very simple to install on the bumper.
Have always ordered online with no problems. Order confirmation and shipping info always prompt. Orders have been filled accurately and shipped quickly
Everything showed up quickly and was just what I ordered! Will definitely order from them again for sure!
I got most of my order very quickly. I ordered a few pieces from raneys because the dealer told me they were back ordered but raneys website said they're in stock. Still waiting on some of my order to show up. Great website lots of options and simple ordering.
Shipping is ridiculously long... customer service is anything but... definitely would not recommend.
I bought 3 types of LED lights for my trailer and they all exceeded my expectations. Raney's had the best price and shipped them to me fast. I will definitely buy from Raney's again!
Claimed they never received a return despite me having confirmation of the return. Will never shop with them again!
Extra flirty girls doing so much extra, using fake little girl baby voices, calling your HUSBANDS over and over constantly, I cant believe you'll are providing jerkoff material as your customer service... trashy girls, fake... I called them out, and then they spoke clearly, ugh... KARMA
Good luck on getting them to answer you, then when they do finally call you back, they are of no help at all.
Im still waiting on a order from November, that was a 2 weeks lead time, was told i would have it in 2 weeks and still nothing, ignore emails and hold time is an hour plus
They have a new chat feature that has been working flawlessly. It saved me a lot of time. Its very convenient to be logged into your account and have your order number ready as the first thing they will need is the order you are asking about if contacting them about an order like I was. I will definitely be buying from them in the future. All my friends buy from them and recommended them to me. They have a generous rewards points program as well. Alondra was a great help!
I love everything about the store many choices but juat shipping so expensive y i didnt give it 5 stars i gave it 4 stars 26.95 for 4 things i try buying but over all good
Do not I repeat do not buy anything from these guys nothing you order will fit your specific truck. And their customer service are as dumb as a brick... save your self grief and go to 4states truck
Okay lol
I had a problem with my part i received and Raneys was quick to get my issue resolved. Great customer service. Took care of me right away. I will definitely order from them again and tell my peeps!
I attempted to order for the first time from this company, Near a month later, NO PRODUCT Some of the poorest communication I've ever had from any company, Filed a dispute just to get my money back, I'd politely suggest using a better organized company to purchase from, Not Recommended!
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!

