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Rakuten has a rating of 3.1 stars from 2,125 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 4th among Cash Back sites.
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Every time I click on a shopping link, it's recorded. That's ok but when I know I didn't purchase on that particular trip, I wish I could delete it from my history, or at the very least mark the visits I know I shopped.
And the pending travel credit(s)... no way to delete those that I ultimately canceled or make a note as to what/where (car, hotel, etc). They stay on my pending cash back, mixed with stays that I AM expecting credit for. Very confusing!
Rakuten has consistently provided rebates on many online purchases I have made. There may be sites that offer more money back, but not one other is as easy to use as Rakuten.
I don't know, maybe it's for a cell phone but I have to go to e-bates and then click and then go to the site to order... if I remember it's great. I still don't know how I'm to get my savings. Savings amounts vary one month it was 19 some and the next month 9... did I lose 10... hopefully it will sort itself out.
Title says it all... easy to shop and get money back and my review is honest and objective and 100 characters
I have ordered through Rakuten for many years now, and have amassed lots of savings and money back. Always highly recommend!
The integration with the chrome browser makes it easy to use and ensure we get all possibile savings.
I love getting money back while shopping. I've been using this app for years and have gotten quite a lot back. Love double money back days.
I wish there was a way I could link my cards and actually get rebates on in-store shopping, not just online. It would also be nice if you do an online purchase & forget to go through Rakuten if there was someway to submit it
I like that everything is on one site, and that is also gives coupons for discounts.My only complaint is I wish shopping had higher points that can be earned, and that the coupon offers were bigger discounts.
I've been using Rakuten (formerly Ebates) for almost 20 years. I love the browser extension so I never miss a rebate. I use several other online savings programs but Rakuten gives me the best rebate the majority of the time.
Love my watch. Good experience, will buy again. Good experience, will buy again. Good experience, will buy again. Good experience, will buy again. Good experience, will buy again. Good experience, will buy again. Good experience, will buy again. Good experience, will buy again. Good experience, will buy again. Good experience, will buy again.
I have been using the website for years and recently installed the plug in for the Edge Browser.
The only complaint I have is knowing if I am still set to save or not when using the plug in. Sometimes if I have a lot of shopping to do, or have to login to a site, the savings is not obvious if it is turned on or not.
I am not sure what changed other than the name, but seemed to work better when you were Ebates. Since the change it sees as tough there are less stores/offers relevant to me
I have not received a check since Ebates became Rakuten. I keep getting $ added, but have not received a check, so I don't know what my experience will be like.
Getting money back on shopping sites that I already shop at is a no brainer! Just one extra click and cha-ching!
I do enjoy using this website, even when it was Ebates.
I feel like the money comes to me a little slowly, but I guess it has to go through all the channels and get approved before it reaches me.
Rakuten is so easy to use. Install the extension to your browser and it lets you know when you're on a site that offers cash back or coupons.
Great to be able to receive discounts and get a refund on sites i shop all the time. Wish some more of my regular places were covered more often like amazon, etc but its an added bonus when they are.
I have used Ebates and Rakuten for a number of years and have received a good amount of rebates. It's nice to have the extra savings while I shop!
Answer: I believe all the bad reviews answers your question.
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is [email protected]
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is [email protected]
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is [email protected]
Answer: Hi Mike, This is a great idea. I'll make sure that our leadership team is aware of this suggestion and I'll see what we can do to make it happen in the future. We know that Ebates is the best Cash Back shopping service, but we appreciate your confirmation of this fact.
Answer: I can't answer about the owner ripping people off. All I know is I have ordered from Rakuten numerous times and have nothing but praise for them. I haven't read the bad reviews but I've gotten nothing but good products.
Answer: I can't tell you I would buy again. I had no help from rakuten when needed. They said they are not responsible for the sellers since they work as an online shopping center. I would suggest you buying at Amazon. I never had problems with them. Regards
Answer: I dont know there some wierred how come I just order some jewelry.com and I order two earring only and its just 30.00 dollars. But when I use debates the price went up to high.
Answer: If it for some reason doesn't show like it should, I contact ebates. I include a copy of the email with the information from the order placed. Normally I wait until the purchase has arrived. This gives ebates and the store to put the transaction in your account.
Rakuten is the new Ebates! Rakuten is the premier Cash Back shopping site that pays you. Join today and start earning Cash Back at your favorite stores. How does it work? We pay members Cash Back when they shop at over 2,500 stores, plus find them the best deals and coupons. With over 12 million members and $1 billion in Cash Back paid out, Rakuten is the easiest and most rewarding way to shop. Become a member today and start shopping smarter. Follow us for the latest sales, member-exclusive offers and more.

