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Rakuten has a rating of 3.1 stars from 2,125 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 4th among Cash Back sites.
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Shopping on Rakuten is pure joy. There is no easier way to shop and earn money back. Rakuten is constantly adding stores to its sight.
Get site save money for buying what your gonna buy anyway love this site I've saved hundreds of dollars I look forward to getting my checks
I've been a user for many years and I've been consistently satisfied and have recommended it to many friends.
Very easy to find what I wanted. Was able to add the coupon without trouble and the item shipped out on the same day.
Excellent experience.
Vendor mishandled rebate, Rakuten intervened -- all squared away. There is a thunderstorm rolling in having no effect on this review, but you demanded more characters. TY
This was a seamless transaction from Ebates to Rakuten. Always happy with this website, always making money. What's not to like? Anyone who is not using Rakuten is throwing money away.
I am on a fixed income, and that does not go far these days. Any time that I can save some money, it is a great experience for me. Ratkuten is that rewarding experience as it is always there for me. I do not have to do anything spectacular for it to work for me, and yet, it is still there working for me. I love getting messages telling me that I have saved again, and it all adds up fast.
I have gotten some great bargains, but some are not recognized when I order online from some companies
Every time I click on a shopping link, it's recorded. That's ok but when I know I didn't purchase on that particular trip, I wish I could delete it from my history, or at the very least mark the visits I know I shopped.
And the pending travel credit(s)... no way to delete those that I ultimately canceled or make a note as to what/where (car, hotel, etc). They stay on my pending cash back, mixed with stays that I AM expecting credit for. Very confusing!
I've been a long time user and have never had anything but a positive experience. If you shop online, or now even in brick & mortar stores, using Rakuten is a very easy money saving tool.
Been using this site for years! Have earned over $4k thus far! Easy way to get some extra cash when shopping for things you would buy anyway. Give it a try!
It's easy to use assuming you do a lot of online shopping. Would recommend to others, would be better if more rebates were available and more stores participated
My coupon wasn't applied to my order and customer service applied without any trouble!
Thanks so much!
Easy to navigate. Carries most merchants I deal with. Never had any problems! Can trust that I will get credit for merchants that I deal with. Good value.
It was so easy to book 4 hotel rooms at a great price! I was happy that it came up in the web search that I did.
The percentages back need to be better. Over the years many retailers have left. The amount back barely covers the sales tax on item or shipping.
I've used eBates for many years prior to them merging with Rakuten, and I've enjoyed good results under either name. A number of the online businesses I buy from work with Rakuten, and it's a nice bonus to get a few percentage points refunded. Sometimes it's more than just a few percentage points, which is even nicer. They pay promptly every quarter as long as your total is above $5 and if it's not (rarely happens to me), they accumulate the amount due for the next quarter.
I enrolled in Rakuten back in 2001 when it was known as Ebates. To date, I have "earned" over $2200 in cash back. I do the majority of my shopping online and nearly every site at which I shop is listed. On the very rare occasion that a rebate hasn't been posted, I contact Rakuten and immediately receive my credit.
I have recommended them to all of my friends and relatives.
I'd love to see more craft sites here. More than just clothing, really. I work from home and just don't go through a lot of clothes anymore!
Answer: I believe all the bad reviews answers your question.
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is [email protected]
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is [email protected]
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is [email protected]
Answer: Hi Mike, This is a great idea. I'll make sure that our leadership team is aware of this suggestion and I'll see what we can do to make it happen in the future. We know that Ebates is the best Cash Back shopping service, but we appreciate your confirmation of this fact.
Answer: I can't answer about the owner ripping people off. All I know is I have ordered from Rakuten numerous times and have nothing but praise for them. I haven't read the bad reviews but I've gotten nothing but good products.
Answer: I can't tell you I would buy again. I had no help from rakuten when needed. They said they are not responsible for the sellers since they work as an online shopping center. I would suggest you buying at Amazon. I never had problems with them. Regards
Answer: I dont know there some wierred how come I just order some jewelry.com and I order two earring only and its just 30.00 dollars. But when I use debates the price went up to high.
Answer: If it for some reason doesn't show like it should, I contact ebates. I include a copy of the email with the information from the order placed. Normally I wait until the purchase has arrived. This gives ebates and the store to put the transaction in your account.
Rakuten is the new Ebates! Rakuten is the premier Cash Back shopping site that pays you. Join today and start earning Cash Back at your favorite stores. How does it work? We pay members Cash Back when they shop at over 2,500 stores, plus find them the best deals and coupons. With over 12 million members and $1 billion in Cash Back paid out, Rakuten is the easiest and most rewarding way to shop. Become a member today and start shopping smarter. Follow us for the latest sales, member-exclusive offers and more.

