RakutenReviews 2,125

I've been an Ebates member since 2010 and back then I was getting a fair amount of cash back or gift cards for my purchases. Recently, however, after the change to Rakuten I lost all of my money. So, after 10 years of being with this company I have no balance, and no history. I had a bunch of money saved, to the point where I could go on ebates, and get a gift card to go birthday present or even Christmas shopping. Now, it's all gone. Not cool.

They make money by scamming people, and keeping their cash back! Pay close attention, they will NOT give you cash back on every purchase, more people sign up for their services, the more cash back EBATES makes you may make cash back for short period but it goes down hill pretty quickly, EBATES need to be sued for the scam they are running. And so many FAKE positive reviews, get rid of EBATES, they are just using you to make them millions...

I signed up for Ebates few months ago, like other reviewers said, this is "fraudulent" company, they will not add cash back on all of the orders!
This rep: * specifically told me how they "will NOT able to add" cash back to my account unless, I provide a complete proof of order confirmation!

EXCUSE ME< I clearly use your link and in the end EBATES confirms when the cash back will be added to your account! So if the cash back isn't being reported by all the merchants then don't you think, it's your system glitch, or clearly EBATES is just STEALING CASH BACK!
AND< if the merchants aren't reporting cash back, then clearly they are breaking terms and agreements and now wait a second, how come, all the merchants are doing that then? Or maybe, EBATES is running a FRAUD! This rep had the nerve to tell me how "they have no records of my purchases" but clearly EBATES was still able to catch the "shopping trips" JUST NOT THE CASH BACK!
STAY AWAY, this is complete fraudulent company, try Etrabux, and read reviews before hand, beforehand though!

*Personal information redacted by admin

BE VERY CAREFUL, make sure, you are getting cash back on all the orders/ because Ebates will literally scammed you out of cash back and then if you bring it up to them, they just blame it on the merchan, how "it wasn't reported by the merchant."

And, then if you keep brining it up, they will refer you to merchant's terms and conditions but this isn't one merchant specific, and ask you send your order confirmation, more way to steal your info! It happens to with all the merchants you shop on a regular basis and Ebates is just hoping, you won't catch them stealing your cash back because they will only add cash back on some of the orders and NOT ALL!

Look for another cash back service or at least make sure, Ebates is giving you cash back on each and every order and they will screw you!

I spent the $25+ after downloading this app. I received an email saying that my $10 sign up bonus was offered however it's not showing on the app. I emailed customer service and they said send a copy of receipt. They don't care about my issue. They already know how much I spent at which store because it was in my email. If they already have my info and it says my bonus is offered why do they need a receipt. They should want that early on not when I dispute something. I'm uninstalling. Not worth the hassle.