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Quadratec Reviews Summary
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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It was great. Not much else to say, but I need to use more characters.
Great price quick shipping good product selection.
Lots to choose from, good stuff.
All fits and works well with every jeep.
Was expecting free shipping, not sure if I got it.
Very Satisfied. Quality product. Quick and easy installation. I've already recommended it to a neighbor.
Great easy to use and timely deliveries. I've used them several times.
The only way America will ever be strong again is to buy American made products. Quadratec had the best price on this item.
I'd really like to rate zero stars! I ordered the Bestop soft top on June 18th, during shipping is was supposedly damaged and sent back to Quadretec. They never once notified me of this, I found out by tracking the order thru the shipper. I emailed multiple times with no response, called several times and sat on hold from 30-45 minutes. First costumer service rep said they were out of stock and had no ETA, so I asked for my $1,500 refund knowing all the holiday sales were going on. Over a week goes by and no refund and holiday sales are done. I call Quadretec again and sit on hold, finally talk to a sales rep that gives me no explanation were my $1,500 is instead tells me someone else will call me, then rudely says he's busy! I have yet to hear back from this other person or get my money back. I'm feel like I'm out $1,500 and have never even been given an explanation or apology. I am beyond upset and frustrated with this whole situation!
Very professional and easy to find what I was looking for...
Item in stock and has free shipping but awful packaging.
Quick, simple, & responsive. Great product, and on time delivery!
Very helpful over the phone with the questions I had about some of the products.
Average price… long shipping time. Sticker that said "Damaged". Hoping it was the container
Good communication, fast shipping. In stock. What I needed.
Site is easy to navigate and shop with lots of bands and competitive price opitions with "how to" videos in most item descriptions.
Quick order, quick delivery great parts always. Pleasure to deal with.
Average so far. Mounting for the side bars is problematic for many older jeeps.
I dont really like these in depth reviews. The fact that this box requires 50 characters is ridiculous.
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Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members