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Quadratec

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

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65,582 reviews

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Texas
1 review
0 helpful votes
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2 ez shopping experience and prompt delivery
May 12, 2021
Updated review

2 ez shopping experience and prompt delivery. No delays and product was delivered as promised.

Date of experience: May 12, 2021

2 ez shopping experience
May 4, 2021
Previous review

2 ez shopping experience

Date of experience: May 4, 2021
Illinois
1 review
0 helpful votes
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I talked to a customer service agent who answered my questions quickly. In addition, prompt delivery was much appreciated! The installation videos were also helpful and we were able to easily install our soft top! Overall a great experience with Quadratec.

Date of experience: May 12, 2021
Tennessee
1 review
0 helpful votes
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Great product, fast shipping, great price, thank you!

Date of experience: May 12, 2021

Great product
May 2, 2021
Previous review

Great product

Date of experience: May 2, 2021
Nebraska
1 review
0 helpful votes
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Always have the best products typically at the best prices.

Date of experience: May 12, 2021
Texas
2 reviews
0 helpful votes
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My experience was a good one
May 12, 2021

My experience was a good one. They had the product on hand.

Date of experience: May 12, 2021
Delaware
1 review
0 helpful votes
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I have used you before
May 12, 2021
Updated review

I have used you before. Good products reasonably priced.

Date of experience: May 12, 2021

I have used you before
May 4, 2021
Previous review

I have used you before. Good products reasonably priced.

Date of experience: May 4, 2021
Texas
1 review
0 helpful votes
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Have everything I need -easy to find/navigate website.

Date of experience: May 12, 2021

Have everything I need -easy to find/navigate website
May 3, 2021
Previous review

Have everything I need -easy to find/navigate website.

Date of experience: May 2, 2021
Connecticut
1 review
0 helpful votes
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It didn't fit my jeep had to make bracket to lnstall the bracket that came with the lights. Wire did not connect to the jeep. Had to make my own connections. The video and information that came with the advertising ls wrong does not fit all jeeps. It is a piece of junk.

Date of experience: May 12, 2021

Great so far
May 4, 2021
Previous review

Great so far

Date of experience: May 3, 2021
Pennsylvania
2 reviews
0 helpful votes
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Easy to place orders
May 12, 2021

Easy to place orders. I received the shipment quickly.

Date of experience: May 12, 2021
Utah
1 review
0 helpful votes
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Bait and Switch
June 11, 2021

Ordered a bike rack from Quadratec online. No mention that it was backordered until after I made payment. Who the hell knows when It'll show up. I do feel a bit better about it now because I met a woman at a party that was looking to order a a bike rack and I told her about my experience with Quadratec. Suck it Quadratec

Quadratec attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 11, 2021
Hailey L. — Quadratec Rep
over a year old

Hello Paul,

I am sorry to see that. We do have the bike rack listed on the website as: "Pre-Order" Pre-orders start shipping June 1 this is in the box with the pricing for the item. We do list when the items are in stock on the website. I do apologize for the delay. We will get that bike rack shipped out for you as soon as we receive this into stock.

Thank you,
Hailey

California
1 review
0 helpful votes
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It was difficult ordering this today due website under maintenance.

Date of experience: May 11, 2021

It was difficult ordering this today due website under...
May 30, 2021
Previous review

It was difficult ordering this today due website under maintenance.

Date of experience: April 30, 2021
New Jersey
1 review
0 helpful votes
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It was a very good and easy experience. Went smooth

Date of experience: May 11, 2021
Missouri
2 reviews
0 helpful votes
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Great products at a great price
May 12, 2021

Great products at a great price. Fast shipping too.

Date of experience: May 11, 2021
California
1 review
0 helpful votes
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I bought Jeep Top Brackets
May 12, 2021
Updated review

I bought Jeep Top Brackets. Didn't realize I needed the bolts. Did a second order two minutes later. 2nd package came 4 days later. I guess that happens.

Date of experience: May 11, 2021

Quick and easy to find what I needed
May 2, 2021
Previous review

Quick and easy to find what I needed.

Date of experience: May 1, 2021
New York
1 review
0 helpful votes
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It's been good but I ordered something that said it was in stock and after I ordered it then it said some parts are on back order so I tried to cancel because it wasn't shipped after a week and I couldn't cancel for some reason. Other than that it's been good! Thank you

Date of experience: May 11, 2021

It's been good but I ordered something that said it...
March 26, 2021
Previous review

It's been good but I ordered something that said it was in stock and after I ordered it then it said some parts are on back order so I tried to cancel because it wasn't shipped after a week and I couldn't cancel for some reason. Other than that it's been good! Thank you

Date of experience: March 26, 2021
South Carolina
1 review
0 helpful votes
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Exactly what I wanted and the shipping was fast. Looks great.

Date of experience: May 11, 2021
Texas
1 review
0 helpful votes
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Great!
May 11, 2021

Great! I never had a problem when dealing with Quadratec.

Date of experience: May 11, 2021
Virginia
1 review
0 helpful votes
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Very easy to navigate online ordering and product delivered quickly.

Date of experience: May 11, 2021
Michigan
1 review
0 helpful votes
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Always been good anything I order is always what I expected.

Date of experience: May 11, 2021
California
1 review
0 helpful votes
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Fed ex delivery is crap
May 11, 2021

Fed ex delivery is crap. They continue to leave all my packages on my walk way to the door. Unprotected from being stolen or weather. 10 more feet to covered porch. Never had a problem with UPS. Just sayin. Every thing on Quadratec's end has been great.

Date of experience: May 11, 2021

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
+37
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