Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
2 ez shopping experience and prompt delivery. No delays and product was delivered as promised.
I talked to a customer service agent who answered my questions quickly. In addition, prompt delivery was much appreciated! The installation videos were also helpful and we were able to easily install our soft top! Overall a great experience with Quadratec.
Great product, fast shipping, great price, thank you!
Always have the best products typically at the best prices.
My experience was a good one. They had the product on hand.
I have used you before. Good products reasonably priced.
I have used you before. Good products reasonably priced.
Have everything I need -easy to find/navigate website.
Have everything I need -easy to find/navigate website.
It didn't fit my jeep had to make bracket to lnstall the bracket that came with the lights. Wire did not connect to the jeep. Had to make my own connections. The video and information that came with the advertising ls wrong does not fit all jeeps. It is a piece of junk.
Easy to place orders. I received the shipment quickly.
Ordered a bike rack from Quadratec online. No mention that it was backordered until after I made payment. Who the hell knows when It'll show up. I do feel a bit better about it now because I met a woman at a party that was looking to order a a bike rack and I told her about my experience with Quadratec. Suck it Quadratec
It was difficult ordering this today due website under maintenance.
It was difficult ordering this today due website under maintenance.
It was a very good and easy experience. Went smooth
Great products at a great price. Fast shipping too.
I bought Jeep Top Brackets. Didn't realize I needed the bolts. Did a second order two minutes later. 2nd package came 4 days later. I guess that happens.
It's been good but I ordered something that said it was in stock and after I ordered it then it said some parts are on back order so I tried to cancel because it wasn't shipped after a week and I couldn't cancel for some reason. Other than that it's been good! Thank you
It's been good but I ordered something that said it was in stock and after I ordered it then it said some parts are on back order so I tried to cancel because it wasn't shipped after a week and I couldn't cancel for some reason. Other than that it's been good! Thank you
Exactly what I wanted and the shipping was fast. Looks great.
Great! I never had a problem when dealing with Quadratec.
Very easy to navigate online ordering and product delivered quickly.
Fed ex delivery is crap. They continue to leave all my packages on my walk way to the door. Unprotected from being stolen or weather. 10 more feet to covered porch. Never had a problem with UPS. Just sayin. Every thing on Quadratec's end has been great.
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


Hello Paul,
I am sorry to see that. We do have the bike rack listed on the website as: "Pre-Order" Pre-orders start shipping June 1 this is in the box with the pricing for the item. We do list when the items are in stock on the website. I do apologize for the delay. We will get that bike rack shipped out for you as soon as we receive this into stock.
Thank you,
Hailey