Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I bought something for my Jeep Wrangler. Am I at 50 characters yet?
First time ordering from Quadratec. Shipping was fast and both products seem to be good quality. I purchased an antenna and a rain cover for my JLU. Will order form Quadratec again for sure.
Good product selection. Easy to navigate online catalog.
Good product selection. Easy to navigate online catalog.
Great experience, had the part in stock that I needed and quick delivery
2nd time trying to place this order. Took awhile to find the OEM parts on the site but, when I hit "Proceed" to place the order, it failed telling me the system was down for maintenance and zero'd out my cart so I was unable to place items under my wishlist till ordering. Then I received an email the next day saying the items were still in my cart but, logging back in showed my cart to still be zero. Frankly, a little frustrating.
2nd time trying to place this order. Took awhile to find the OEM parts on the site but, when I hit "Proceed" to place the order, it failed telling me the system was down for maintenance and zero'd out my cart so I was unable to place items under my wishlist till ordering. Then I received an email the next day saying the items were still in my cart but, logging back in showed my cart to still be zero. Frankly, a little frustrating.
Very Good service, and I love the free shipping. The catalog is easy to search for what I want.
Excellent product, fast shipping. The top actually came a day sooner than expected.
Only issue was the wait time on hold. Once I spoke with someone, he was extremely helpful in helping answer my questions and in deciding which product was best for me.
Only issue was the wait time on hold. Once I spoke with someone, he was extremely helpful in helping answer my questions and in deciding which product was best for me.
Great experience! Product was exactly what is was described as. Very easy installation.
Super fast shipping, Great product. Tried ordering the same item from another company and they wouldn't ship it for 6 weeks. Quadratec had it at my door in two days! A+
Website was easy to navigate. I have a 2021 and some products did not have the model year included in the description but the chat feature allowed me to verify compatibility before I purchased.
Website was easy to navigate. I have a 2021 and some products did not have the model year included in the description but the chat feature allowed me to verify compatibility before I purchased.
Installed the new exhaust the day after it was delivered. Looks great! Sounds great! Not too aggressive! Perfect!
All items I needed were in stock and shipped quickly.
Prices are a little high, but Quadratec was the only place I could find what I needed this time.
Well organized website, nice search features, straightforward checkout procedure, definitely five-stars.
Well organized website, nice search features, straightforward checkout procedure, definitely five-stars.
1LAGKJOPZTJoj'kASdv'ojkgszjuofljuejfzlfjozjfljzrzlkjfjjflszjjsj: Fj: LUJsdjfdfljslfj
Easy to find items, easy to find what I was looking for
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.

