Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Quadratec

Quadratec

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Quadratec?
grey stargrey stargrey stargrey stargrey star

Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

Instant Feedback

65,582 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Michelle A.
Unfollow Michelle A.
Share Review
Report Review

The hook covers were ordered in pink
February 13, 2023

The hook covers were ordered in pink. Within 2 weeks, the pink faded into a dull white/gray. Disappointed the color faded so quickly.

Date of experience: February 13, 2023
Colorado
1 review
0 helpful votes
Follow Estaban L.
Unfollow Estaban L.
Share Review
Report Review

Nothing to report with online order
February 13, 2023

Nothing to report with online order. Went as expected.

Date of experience: February 13, 2023
California
1 review
0 helpful votes
Follow Dean W.
Unfollow Dean W.
Share Review
Report Review

Quadratec, you guys make it easy and your products are always great top-notch

Date of experience: February 12, 2023
Texas
1 review
0 helpful votes
Follow Chris O.
Unfollow Chris O.
Share Review
Report Review

Everytime I have a question it is answered promptly.

Date of experience: February 12, 2023
Minnesota
3 reviews
0 helpful votes
Follow Greg A.
Unfollow Greg A.
Share Review
Report Review

We have ordered a few items from Quadratec and have never been disappointed with the selection, price, quality, packaging, or delivery. We will continue to buy as we need to from Quadratec!

Date of experience: February 12, 2023
Michigan
1 review
0 helpful votes
Follow Lou G.
Unfollow Lou G.
Share Review
Report Review

The order arrived quickly and was mailed directly to my son's home. I had ordered it to come to me, but later changed my mind. The person I spoke with changed the shipping destination for me and said it was no problem. (He was nice about it.) I will definitely order more Quadratec items in the future!

Date of experience: February 12, 2023
Hawaii
1 review
0 helpful votes
Follow kelsey Y.
Unfollow kelsey Y.
Share Review
Report Review

Came fast and correct and good quality and also shipped to hawaii which was great.

Date of experience: February 11, 2023
New Jersey
1 review
0 helpful votes
Follow Bruce C.
Unfollow Bruce C.
Share Review
Report Review

Light bar seems good but mounting brackets don't fit my gladiator bumper, and the ones I need are out of stock.

Date of experience: February 11, 2023
Oregon
1 review
0 helpful votes
Follow Calvin D.
Unfollow Calvin D.
Share Review
Report Review

Great
February 10, 2023

Great. Like the product. Used it once and worked well.

Date of experience: February 10, 2023
Georgia
1 review
0 helpful votes
Follow Johnny U.
Unfollow Johnny U.
Share Review
Report Review

Good price and arrived fast
February 10, 2023

Good price and arrived fast. I expect it will look this good for a long time.

Date of experience: February 9, 2023
Connecticut
1 review
0 helpful votes
Follow john M.
Unfollow john M.
Share Review
Report Review

Always easy shopping experience
March 12, 2023
Updated review

Always easy shopping experience. Item arrived very late.

Date of experience: February 9, 2023

Always easy shopping experience
January 27, 2023
Previous review

Always easy shopping experience.

Date of experience: January 26, 2023
California
1 review
0 helpful votes
Follow Janice K.
Unfollow Janice K.
Share Review
Report Review

You must tell customers that they will receive a electronic e-gift card.

Date of experience: February 8, 2023
Idaho
1 review
0 helpful votes
Follow ANDREW Z.
Unfollow ANDREW Z.
Share Review
Report Review

I FREAKING LOVE PAYPAL AND YOU GUYS :)!
The shopping experience was awesome, very easy to get from A to b

Date of experience: February 7, 2023
Colorado
1 review
0 helpful votes
Follow Charles K.
Unfollow Charles K.
Share Review
Report Review

Went smoothly
February 6, 2023

Went smoothly. Found what I was looking for without issue.

Date of experience: February 6, 2023
Missouri
1 review
0 helpful votes
Follow Austin G.
Unfollow Austin G.
Share Review
Report Review

I've ordered a few things from you guys over the years. I like the company and shipping always seems fast.

Date of experience: February 6, 2023
Switzerland
1 review
0 helpful votes
Follow Laurent I.
Unfollow Laurent I.
Share Review
Report Review

I am still waiting on 2 orders
March 8, 2023

I am still waiting on 2 orders.
Unacceptable …no news what so ever

Date of experience: February 6, 2023
Texas
1 review
0 helpful votes
Follow Shawn N.
Unfollow Shawn N.
Share Review
Report Review

Broken piece
February 3, 2023

Broken piece. Had to work around broken part. Delivery and order was fine. Fast shipping and everything besides that was great

Date of experience: February 2, 2023
Virginia
2 reviews
0 helpful votes
Follow Johnse N.
Unfollow Johnse N.
Share Review
Report Review

Quick and convenient delivery took a little bit too long

Date of experience: February 1, 2023
Pennsylvania
1 review
0 helpful votes
Follow Carter T.
Unfollow Carter T.
Share Review
Report Review

My experience was good, i was able to find the part i needed at a much lower price than the other sites i searched for it on.

Date of experience: January 31, 2023
New York
1 review
0 helpful votes
Follow Paul A.
Unfollow Paul A.
Share Review
Report Review

As described
January 31, 2023

As described. Works well. Seems to be of equal quality to OEM at a lower price.

Date of experience: January 31, 2023

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
+37
See all photos